Impact of Work Flexibility and Incentives on Employee Performance and Wellbeing

Running head: WORK FLEXIBILITY AND INCENTIVES
WORK FLEXIBILITY AND INCENTIVES
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1WORK FLEXIBILITY AND INCENTIVES
Executive Summary:
Flexibility and incentives have been known since long to keep people engaged in their
workplace. Most of the organisation prefers this mode for it is beneficial to them. On the
contrary, it has also been a challenge as they reduce collaboration and productivity. On the
basis of interview, existing literature, research, this report identifies how and to what extent
job demands and job resources have an impact on the performance and wellbeing of the
employees. Work arrangements when flexible in time and location along with incentives have
a significant effect on productivity, performance and efficiency. Absence of such factors can
lower morale and increase frustration. The aim and objective of the research is to assess the
impact of changes in work policy and changes in incentives on employee performance, a
qualitative method of analysis was used. A semi-structural style of interview with interview
protocol was applied. The interview was conducted on site in a quiet meeting room.
Questions were asked; the results were reported and recorded. It was found that flexibility in
work schedules and incentives play a significant role in employee morale and job satisfaction.
The employees are satisfied and this leads to increase in productivity. On the contrary, if they
are removed, it leads to frustration and low productivity. Based on these findings, it can be
recommended that managers should effectively communicate with the employees regarding
policy decisions and how it could affect them. They can treat each case on individual basis
and be open to the idea of flexibility and incentives.

2WORK FLEXIBILITY AND INCENTIVES
Table of Contents
Introduction................................................................................................................................3
Overview of Literature on the topic.......................................................................................3
Research Question..................................................................................................................7
Research Objectives...............................................................................................................7
Methods and Results..............................................................................................................7
Findings..................................................................................................................................8
Recommendations and conclusions:........................................................................................11
References:...............................................................................................................................13

3WORK FLEXIBILITY AND INCENTIVES
Introduction
Thrive Consultancy is a consultancy firm in business from past 15 years. It has a staff of
approximately 50 employees. It offers consultancy in three main areas namely Human
Resource Consulting, Strategic Planning and Advertising/Marketing Consultancy. The staff
comprises of ten people in HR department, one in Strategic planning and five in
Advertising/Marketing department. The company has a CEO and three people working as the
administrative staff.
The problem pertains to low morale of workers and employees resulting in lower
productivity and performance. The policy changes regarding working hours and reduction in
incentives seem to be building resentment under the surface and therefore resulting in
absenteeism.
Business problems:
Participants Problems facing by the participants
Participants 1 This participants thinks that he/she needs
training so that he/she can understand about
his/her roles and responsibilities in the
organization.
Participant 2
The new policy change of the organization has
affected this participant as he is highly
dependent on coffee and the organization has
taken away the coffee machine.