Merica outlet: a food retail joint in Melbourne

Running head: WORK HEALTH AND SAFETY SYSTEM
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Implementing Work Health and Safety System
Name
Institution Affiliation

WORK HEALTH AND SAFETY SYSTEM
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Introduction
Merica outlet is a food retail joint located at 106-109 Berkeley in Melbourne. The café operates
on a 24-hour system with a specialty in black coffee, roasted chicken, and toasted eggs. The
retail employs 50 staffs in production, service and the management department. As the acting
officer working on the work health and safety system, this is how I will guide the organization.
I will ensure the team working in the cafe learns that the WHS policies and procedures cover
workers, clients, premises, equipment and the building. I will ensure the team members access
the WHS policies and procedures through organizational meetings and workers’ safety induction
guidebook. Moreover, the policies and procedure will be uploaded to the organization websites.
The same policies and procedures will be placed on strategic workplace notice boards and
regular newsletters. Considering the growth in the use of technology I will ensure the team
members get the documents through personal emails as safety alerts as well as develop workers
Whatsapp group and have a regular post of the documents.
Every stakeholder has the responsibility of ensuring a healthy and safe workplace (Government
of New South Wale, 2015). I will inform team members about WHS legislation and code of
conduct. Members will learn about the duties of employers’ of providing safe work environment
such as accessible floors and safe handling equipment in the organization, the mandate to avail
clean and adequate facilities such as washrooms and drinking water and protect the general
public. The workers will know about their duties of protecting themselves by following
instructions and using the provided equipment. The members will learn about the contractors’
responsibilities to develop and implement WHS policies to protect their workers.

WORK HEALTH AND SAFETY SYSTEM
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I will ensure team members are in a position to identify the possible hazard such as chemicals in
the store, hot liquids, and steam, injuries that can occur as a result of electrical appliances, harsh
clients, heat, and cuts. I will communicate to the staff on how to control the possible risks
through wearing of protecting gears effectively handling of chemicals. I will ensure the
management and the workers consult and contribute in policies and regulations development
through staff meetings, HS representatives and WHS committees that will ensure staff and
management meet regularly to discuss the WHS issues in the organization.
I will ensure any raised concern about the store WHS hazard is resolved in a manner such as
ceasing operations in areas that may cause injuries. The communication about the issue will be
issued immediately through memos’, notice board and personal emails.
Moreover, I will design a hotline to report and notify the management of the possible hazardous
occurrence and a standby team to address the concern. I will set up a responsive team office that
will address immediately any reported concern at the workplace. I will set up an investigation
team to probe the occurrence of the reported hazardous incident to identify the contributing
factors. I will head the investigation team that will include the injured parties and the Health
Safety Representative to get to the cause and designs the solution strategies.
Depending on the contributing factors e.g. the electrical wires, I will ensure removal of any fault
installation and regular electrical inspection. If the incident was triggered by human error, I will
lead in the designing of protocols of behaving in specific areas to ensure the procedures are
followed. All hazardous goods will be handled with care. Dangerous chemicals will be clearly
labeled, well stored and have staffs trained in handling them. All equipment will be safely kept to