How to WORK WITH DIVERSE PEOPLE
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Added on 2021-02-19
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(a) Observing three strategies for effective communication.3 (b) How effective is visual imagery when communicating information to ethnic groups ? 4 (b) Briefly explain how everyone in the workplace is responsible for cultural inclusiveness.4 (c) Provide at least three Act's that supports culture and diversity at the workplace ? 7 8) Diversity characteristics and factors that affect people in group7 Things needs to be considered when providing health and community services 9 a) Answering to friend
How to WORK WITH DIVERSE PEOPLE
Added on 2021-02-19
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WORK WITH DIVERSE PEOPLE
Table of Contents1. Overcome cultural and language barriers...........................................................................32. (a)Describing three strategies for effective communication..............................................3(b) How effective is visual imagery when communicating information to ethnic groups ?. .43(a) How to improve social and cultural awareness...............................................................4(b) Briefly explain how everyone in the workplace is responsible for cultural inclusiveness.4(c) Provide at least three Act's that supports culture and diversity at the workplace ?..........54) How does diversity impact employment and economy in Australia..................................55) There are various issues that immigrants, older people, LGBTI coomunity etc are currentlyfacing various issues while living in the community. ...........................................................67) What is the difference between human rights and human needs ?....................................78) Diversity characteristics and factors that affect people in group.......................................7Things needs to be considered when providing health and community services...................9a) Answering to friend regarding working with different types of people.............................9b) If you were unsure regarding needs of the person, how to find out information regardingthe culture ?..........................................................................................................................10Activity 1D.....................................................................................................................................10What effect do you think Claude's separation from Ray is having on emotional well-being?101) Effect on Ray 's sister on Claude's emotional and psychological well-being ?...............102) Strategies that can be put into place to enable Ray to visit New Greens Aged Care facility. ..............................................................................................................................................10Research community support organizations that may be contacted by Claude and Ray fortaking advice.........................................................................................................................1112) Explain why Australia is considered as a multi national country..................................12REFERENCES..............................................................................................................................13
1. Overcome cultural and language barriers.There are solutions for cultural and language barriers are mentioned below:LanguageSimple languageIt is important to use simple language which is easy to understand by the communicator.Complicated words must be avoided by the doctors.RepetitionSpeaker must repeat at the end what is said by the speaker, this will make the audiencebetter understand what is being said by the speaker (Goodley, 2016).CultureEmploying diversity trainingThe staff of the hospital must be training which is of diverse culture. This will lead toclosure of the communication gap among the sender of the message and the receiver of themessage of different language.Appreciation of culture differenceWhile doing the communication the speaker must promote the different culture byappreciating the different culture. This will motivate the employees and the employees will feelthey are given special consideration in the organization.2. (a)Describing three strategies for effective communication.The three effective communication strategies are;Focus must be on the issueThe communicator of the message must focus on what is the issue. For example if thestaff is facing any problem then the same must be addressed by following the hierarchy. Thecommunicator should be only on the topic.FlexibilityThe communicator must be flexible while addressing the issues. For example if in thestaff the nurse is of different culture then and the listener is unable to understand the issue of thenurse then the person must be polite and flexible towards the solving the issue by telling againand in a better way the solution of the issue.Empathy
The employees must be shown empathy in which the employees of the different culturemust share the feelings of with the other employees. This will lead to relation building among theemployees and this will lead to increase in the friendly environment.(b) How effective is visual imagery when communicating information to ethnic groups ?Visual imagery is very helpful in communicating with ethnic groups. It helps to minimizethe wastage of time. As compared with written and oral communication, visual images takes lesstime to communicate any type of information. Further, visual images will also assists ethnicgroups in taking decisions in fast and effective manner. Further, communicating information tolarger number of people become easier with the help of visual imagery (Govere and Govere,2016). For example – Diagram related with scenery that includes mountain, moon etc.Painting of a shape, motion, pattern or texture etc.Images of space, angle, proportion etc. all are examples of universal visual images.3(a) How to improve social and cultural awareness.There are different ways in which social and cultural awareness can be improved. Theseare as follows -Celebrating traditional holidays, festivals and food etc.Observing and listening to foreign customers and colleagues.Paying attention to differences in the culture (Lam and Riba eds., 2016).(b) Briefly explain how everyone in the workplace is responsible for cultural inclusiveness.Cultural inclusiveness means to support the needs of people belonging from diversecultures and providing importance to their contribution. It includes continuously raisingawareness, whether it is related with compromise or negotiation. It is important to understand thedifference between diversity and inclusiveness. People working in company should know theirresponsibilities for cultural inclusiveness. Human Resource Manager of the company shouldmake efforts to recruit workforce belonging from different cultures. This will help to improveproductivity and profitability of the company. All the people should know their responsibilitywhether it is top management, supervisors etc (Slade, Oades and Jarden eds., 2017). Managershould provide chance to employee’s to hear their views and opinions. Further, employeesshould also make efforts to respect each other differences while working with employee’s in a
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