Working with Others in a Business Environment

Work with others in a business
environment

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
a) Sector in which organisation operates....................................................................................1
b) Responsibilities of roles within the organisation....................................................................1
c) Comparison of responsibilities of roles within the organisation by using other departments 1
TASK 2............................................................................................................................................2
a) Meaning of team dynamic.......................................................................................................2
b) Comparison of benefits of working alone to working with others.........................................2
c) Skill audit ...............................................................................................................................2
d) Suggestion to working together to make use of individual strengths.....................................3
e) Importance of working with others.........................................................................................3
f) Initiative in providing support to others..................................................................................3
TASK 3............................................................................................................................................3
a) Benefits of giving and receiving feedbacks ...........................................................................3
b)Provide feedbacks to other for achieving objectives...............................................................4
c) Respond to feedbacks in positively with formal letter to manager.........................................4
d) Performance development plan..............................................................................................4
TASK 4............................................................................................................................................5

a) Example of sources of conflicts..............................................................................................5
b) Ways to resolve conflicts........................................................................................................5
c) Most appropriate methods to resolve specific conflict...........................................................6
d) Ways of preventing conflict from occurring...........................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Team working and work with others in a business environment can be defined as
coordinated and cooperative efforts with aim of achieving common goals. Arcadia group is a
British retailing private sector company whose headquarter is in London, UK. It has about 2500
outlets in the UK. This study will show the importance of collaboration and feedbacks in order to
resolve conflicts from workplace (Barrett, 2015). Personal development plan helps employees in
strengthening their skills and knowledge and also remove their weaknesses.
TASK 1
a) Sector in which organisation operates
Arcadia group Ltd is a British multinational retailing company. It operates in private
sector whose headquarter is in London, united kingdom. It owns the high street clothing retailers
Topman, Topshop, Burton, Evans etc. This private sector company has more than 2500 outlets in
United kingdom.
b) Responsibilities of roles within the organisation
As a receptionist in Arcadia group private sector retailer, my responsibility is to maintain
all departments and coordinate them in order to work in an effective manner. My responsibility is
to welcomes all guests and customers by greeting them and providing them all necessary
informations. As a receptionist I am responsible for answering all phones and try to solve
customers and students problems at a first meeting with aim of satisfy them.
c) Comparison of responsibilities of roles within the organisation by using other departments
Within Arcadia group private sector company the main role of receptionist in customer
service department is to provide all the informations related to customers to that particular
department. They have to handle all the inquiries of the company and distribute mail to
departments and among all the members of the staff (Bureš and Rácz, 2017). They helps all
departments, for instance they attain phones of customers related to their issues and views and
then they provide the same information to customer services department. By getting information
related to customer, this department tries to solve customers problems and increases image of the
company.