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Culturally Sensitive Communication in Social Work Practice

   

Added on  2019-09-25

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Workbook 2: Weeks 5 ‐9Question 1 (6 marks)Consider the readings in Week 5. What are the possible implications ofchild protection workers’ views of mothering on their decision making inrelation to child abuse and neglect? Discuss THREE (3) ways in whichchild protection workers could reduce “mother blaming” in their practiceusing good literature to support your reasoning.In reducing mother blaming in social work practice the concern with investigating, interpreting and defining the role of mother needs to be understood. Mothers nurture their offspring and have awareness to the child’s needs, the mother then responds to these needs Everingham1998, p. 227. The mother’s role involves raisingchildren to grow and develop into responsible adults Everingham1998 p.229. Mother’s in tune with their children tend to self-blame when children behave poorly Chafetz 1995. The responsibility of mother’s in recent years has seen change with women entering the workforce adding further responsibilities to the role.Peled 2013 states there is a responsibility in understanding cultural concept of parenting. Social workers from feminine and masculine backgrounds have different viewpoints on parenting. Social workers cultural background reflects a perception onparenting. Understanding mother’s professional backgrounds and how this affects parenting should be taken into consideration. The ethics and rights and ethics of careform part of understanding of integrated social work practice. Wise 1995: Orme 2002:Lloyd 2006.In social work practice it is necessary one recognizes and understands mother blaming exists. In order to navigate effective understanding social workers need to use supports such as supervision, reflective practice, and appraisals for the process. In understanding the worker client role it is important to ascertain if women who aremothers desire the role. This will show in the care role and if not how best to assist with transitioning the role from mother on to carers Allan 2006.Question 2 (6 marks)Connolly, Crichton-Hill, & Ward (2006) describe a multi-factoral modelthat provides 4 clusters of vulnerability factors for child abuse andneglect. Read through the case study for Week 4 (Leticia and Dashon)and discuss which vulnerability factors you would most associate withthis family. Use good literature to support your discussion.Question 3 (6 marks)
Culturally Sensitive Communication in Social Work Practice_1

Kaur (2009) undertook research with child protection workers to identifytheir perceptions of "culturally sensitive" practice. Define culturallysensitive practice and discuss THREE (3) reasons why you believe thisis an essential skill for social workers in Australia. Support yourdiscussion with good literature.Social work practice is concerned with helping individuals, families, groups and communities in need of assistance for a variety of reasons. Marginal persons and groups in Australia are widespread and it is important to recognize their experiences and respond to their needs through culturally appropriate social work practice. Social workers are challenged when delivering services to culturally diverse clients. Communication barriers, such as differences in ethnicity, language, a lack of education and appreciation of culture and diversity, cultural insensitivity on the part of the practioner. Lack of support in the workplace, personal and institutional biases,and system ineffectiveness prevent culturally appropriate social work practice from taking place. In order to be more accountable in - depth and appropriate training regarding culturally appropriate social work practice needs to be provided. This includes management, policy developers, and front line staff. The social worker relationship skill is vital to the ability to intervene in a way that matches the expectations of the clients. Skill is the ability to do something, however in addition to skills, supports include other abilities such as knowledge, insight, ability to empathize, appreciate and understand difference and others.Common basic skills include basic etiquette to convey respect, make proper introductions, ask how the client wants to be addressed, and use common courtesies. For example in some countries of origins of some immigrant clients the social work role is not known and some clients may view the practioner as a government agent Kaur (2009). Therefore, the practioner should explain his or her professional role and function of the services he or she can provide. Communication skills such as open and closed ended questions, paraphrasing, reflection of feelings and summaries (Caple et al. , 1995, 161). Another skill understands the client’s definition of the problem. Definitions of the problem are cultural specific and can be complex. Boyle and Springer 2001 defines culturally sensitive social work practice as, ”an ongoing process that involves the social workers development of: (1) awareness of teir own cultural values , biases, and position in established power structures and the impact of these relationships with clients, (2) awareness of a client’s worldview, and (3) ability to develop and implement culturally appropriate interventions” (56).Question 4 (6 marks)
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