Impact of Workers Injury Compensation on Employee Productivity

This research study investigates the impact of workers injury compensation on employee productivity. It provides an overview of workers compensation, its characteristics, and theories relating to it. The study also aims to recognize the factors that determine workers compensation packages and ascertain the relationship between workers compensation and employee performance.

Running head: INDEPENDENT RESEARCH PROJECT
INDEPENDENT RESEARCH PROJECT
Name of the Student
Name of the University
Author’s Note

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Table of Contents
1. Background and Introduction.................................................................................................2
2. Literature review...................................................................................................................3
3.0 Research Methodology.........................................................................................................8
4.0 Findings and discussion.....................................................................................................12
5.0 Recommendations and Implementation.............................................................................16
6.0 Conclusion..........................................................................................................................18
References................................................................................................................................20
Appendix..................................................................................................................................23
Interview Transcript.................................................................................................................23

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1. Background and Introduction
1.1 Background Context
The purpose of the research study is to investigate the impact of the workers injuries
compensation towards the employees productivity. Workers injury compensation is one form
of insurance that provides wage replacement as well as medical benefits to the employees
injured during the course of employment in exchange for relinquishment of employee’s right
for suing their employer for negligence (Berecki-Gisolf, et al., 2012). The general damage for
punitive damages, suffering and pain for the employer negligence are usually not included in
the workers injury compensation plans. Moreover, in this case employers negligence is not
considered as an issue. The trade- off between the lack of recourse and assured coverage is
termed as “the compensation bargain”. This compensation bargain solved one of the issue
which is issue of employers becoming insolvent owing to high damage awards. This study
manly intends to focus on how the workers injury compensation act impacts the productivity
of employees.
1.2 Research Problem
One of the problems that occurred during the research has been that the few managers
of the enterprise did not want to reveal any kind of information regarding their workers injury
compensation package. As a result, the detailed information regarding the impact of workers
injury compensation towards employees productivity cannot be obtained.
Research purpose
The main purpose of the research study is to investigate whether there is a positive
relationship between the workers injury compensation and employees productivity. The

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research study provides an overview on how the concept of workers compensation motivates
the employees to work in the enterprise.
Aims and Objectives
The main aim of the research study is to determine how the injury compensation of
workers drive their productivity in the enterprise. The objectives of the research study are –
 To recognize the factors which determines the workers compensation packages in an
enterprise
 To ascertain the impact of workers injury compensation on the employees
performance
 To investigate whether there is relationship between workers compensation and
employees productivity
1.3 Significance of the Research
The research study has huge significance as it brings froth the fact that the workers
compensation variables improve the employees productivity, reduce staff turnover cost, build
brand loyalty with the employees. This study focuses on how the workers compensation has
become one of the basic objectives of HRM (human resource management) of the
organization as it increases employees productivity (Berber & Slavić, 2016).
1.4 Scope of the Report
The scope of the research study is huge as it facilitates the managers of the enterprise
to know about how the workers compensation can be improve the employees performance
and create profit for the enterprise. It helps the managers of the organization to design their
workers compensation policies for retaining their employees.

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2. Literature review
Introduction
This section of the research study review the literature of present knowledge
involving theoretical contributions and the substantive findings on the area of workers injury
compensation and its impact on the employees productivity. The review focuses on the
concept of compensation and the role of compensation administration, characteristics of
workers injury compensation system, impact of workers injury compensation on employees
productivity and performance and theories relating to workers compensation.
Concept of workers injury compensation
Workers compensation refers to the compensation that is provided to the employees
who suffer from injury or any work related disease during the course of their employment
without the requirement to show that the employers has been negligent. Odunlade, (2012)
opines that recoverable workers compensation cannot be reduced if a worker is negligent
except in those situation where the employee is injured owing to their serious as well as
wilful misconduct or self- indicted injury. Since no negligence component exists to
employees compensation claim, the workers compensation payment becomes highly modest.
Moreover, the workers of an organization can receive damages in terms of medical expenses,
weekly payments, huge compensation, of they are actually assessed as an individual
impairment threshold. Samnani & Singh, (2014) found out that the workers injury
compensation generally differs depending on the enterprise size.
The Work Injury Compensation Act (WICA) mainly let the workers make claims for the
injuries relating to work without having to file civil suit that is under the common law. The
WICA mainly covers all domestic or foreign workers who is mainly under the service
contract or apprenticeship contract regardless of the salary, nationality and age. It does not

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mainly civer independent contractors as well as self- employed persons, local workers and
uniformed personnel. The compensation can be claimed for compensation if the workers have
been contracted a disease or injure owing to work. The workers basically remains eligible to
claim for the compensation even if-
 The workers no longer work for employers
 If the accident happen when the worker stays on overseas assignment
Characteristics of workers injury compensation system
Employees compensation benefits are the kind of no- fault insurance where the
employers usually agrees to provide benefits to the injured workers. Odunlade, (2012) states
that the aspect of no- fault leaves the employers right to challenge all kinds of claims on the
ground that injury of workers do not take place during his employment or the injured worker
does not return to work. There are five kinds of benefits that are mainly paid under workers
injury compensation system. Firstly, the medical benefits are given to the injured workers
Secondly, the benefits for temporary total disability are usually paid to the injured employee
who cannot work but full recovery can be expected
Thirdly, the benefits for permanently total disabled are given when the individual is restricted
permanently from all kinds of working conditions.
Fourthly, the benefits for permanently partial disability are paid for the expected injuries even
after healing period for resulting in physical environment and decrease in actual earnings.
Most of the enterprise buys insurance against their workers injury compensation
claims either from the private insurance bearer or the government based on the respective
state. The premiums are mainly paid by the employers as total payroll percentage. Samnani &
Singh, (2014) found out that small employers charges premium depending on experience of

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industry class they belong. Due to this, they usually do not hold total cost of employees
compensation benefits that is paid to them. Thus, their employees compensation payroll tax is
mainly imperfectly rated.
Bronchetti & McInerney, (2012) states that the large enterprise bears full cost of employees
compensation benefits that is obtained by them. In fact, these enterprises also have self-
insuring option and thus it leads to better experience rating. According to Gomez-Mejia,
Berrone & Franco-Santos, (2014), workers injury compensation benefits are mainly not
taxable and hence their net cost relies on employee’s family income. Another vital point that
is highlighted by few researcher that the recipient of workers injury compensation benefits
can attain other kinds of benefits, which are mainly conditioned on family income or
disability status..
Impact of workers injury compensation on employees productivity
As per Samnani & Singh, (2014), there are numerous factors that are recognized as
impacting the employees productivity. These factors involve- workers health, managerial
factors, employees motivation and the interpersonal communication that is included in
production process. The researchers have found out that in most of the enterprises, workers
compensation has huge impact on the productivity of employees. Seabury et al., (2012)
opines that good injury compensation for workers helps to stimulate emergence of news ideas
as well as employees motivation. Moore & Viscusi, (2014) has found out that the presence of
good workers injury compensation also makes the employees health good. As a result, the
employees of the enterprise gets several opportunities during their job. In addition to this, the
total number of employees working hours helps them to attain maximum productivity in
work. Due to this, the process of planning can be attained with better production. Few
researchers have noted that the low workers injury compensation trigger the workers to

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involve into their business or any kind of side job. () points out that the side business usually
disrupt quality of workers work as well as concentration. Apart from this, low concentration
of few workers have adverse impact on the quality of goods production in an enterprise. From
all these facts, it can be seen that the impact of workers injury compensation towards
employees productivity is huge. If the enterprise provides more compensation to employees,
then there will be higher productivity. On the contrary, if thee enterprise provides less injury
compensation to employees, then they will have less productivity.
Theories relating to workers compensation
There are several theories that are related to the workers compensation. Two theories
are described below-
Expectancy and Reinforcement theory
Wei & Yazdanifard, (2014) cites that reinforcement theory refers to the response that
is followed by reward, which is likely to occur in future. The implication of this theory for
the workers compensation management of enterprise is that high performance of employee
followed by monetary reward would make high performance in future more likely. This
theory mainly emphasizes that if the employees gets reward in form of any kind of
compensation, then their productivity increases. Thus, this reinforcement theory focuses on
the significance of an individual experiencing the compensation or reward.
Similar to that of reinforcement theory, the expectancy theory highlights on the
association between compensation and employees behaviours., even though it emphasizes on
predicted compensation or incentives. Samnani & Singh, (2014) states that motivation is one
of the functions of other two factors- perceived connection between effort and performance,
predicted value of results in terms of compensation. The workers injury compensation
systems usually differ based on its effect on the motivational components. However, if an

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enterprise provides high workers injury compensation, then this will impact on workers
behaviour as they puts huge effort in their work thereby resulting into higher productivity
Agency Theory
Ballwieser e al., (2012) states that agency theory focuses on divergent threats as well
as goal of an enterprise’s stakeholders and different ways that an worker’s compensation can
be utilized for aligning these goals as well as interest. Agency cost refers to the cost which
basically arise from interest of owners and their managers who are not converging. One
example of agency costs is the management of an enterprise spending huge amount on
workers injury compensation. Additionally, difference in the attitude of mangers and
shareholders towards risk also creates agency cost. Few researches have shown that the
shareholders diversify their total investments easily than managers diversify risk in their pay.
According to Bosse & Phillips, (2016), this theory has huge value in analysis as well as
design of employees compensation. However, while designing workers injury compensation,
the enterprise mainly tries to reduce agency cost. According to this theory, the owner selects
one contracting scheme which facilitates to align agent’s interest. These contracts are
classified as outcome – oriented and behaviour- oriented. The outcome-oriented scheme is
that as the profits of an enterprise becomes high, the workers injury compensation also
becomes high and vice- versa. On the other hand, behaviour- oriented contracts is that risk is
not transferred to agent and hence do not need compensating wage differential.
3.0 Research Methodology
Introduction
In this particular study, the researcher has used qualitative research method for
conducting the research on the impact of workers injury compensation towards employees

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productivity (Taylor, Bogdan & DeVault, 2014) The primary data collection method is used
by the researcher in order to obtain accurate outcome of research.
Research Design
Research Design is classified into three broad types- descriptive, exploratory and
explanatory. Exploratory design aids the researcher to explore different circumstances for
collecting information and meeting objectives of research study. Descriptive design assesses
about the information which are collected to conduct the particular research study (Lewis,
2015). Explanatory design portrays an attempt to associate individuals thought to understand
specific situation.
The researcher has adopted descriptive research design in this research study for
assessing the information obtained for doing the research study. In addition to this, it also
facilitates the researcher to investigate known facts and then draw conclusion based on the
qualitative data analysis method.
Research Philosophy
Research philosophy is classified into few kinds, namely- realism, interpretivism,
positivism. Realism philosophy depends on the scientific approach towards the activities
relating to knowledge development (Flick, 2015). Positivism philosophy depicts the positive
facts gathered by the researcher from few empirical evidences. Interpretivism philosophy
signifies the kind of social approach which depends on social science.
The researcher has used interpretivism philosophy in this study since it deals with
qualitative research method for conducting this specific research that aligns with the impact
of workers injury compensation towards the employee’s productivity.
Research Approach

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There are two kinds of research approach- inductive approach and deductive
approach. Inductive approach usually frames tentative hypothesis and explores few facts for
drawing conclusion in research study. Deductive approach concerns with developing of
hypothesis that relies on present concepts and theories and strategy designing to test the
hypothesis.
In this specific research study, the researcher has adopted deductive approach in order
to examine how the workers injury compensation designed by an enterprise influence the
productivity of employees. This research approach has been used by the researcher in order to
investigate known concept and theories as well as test whether the theory has been valid in
given circumstances. In addition to this, this research approach has been preferred by the
researcher as it involves less time and the occurrence of risk is less as compared to other
research approach.
Data collection technique
Data is collected by using two methods- primary and secondary. Secondary data is
collected from journals articles, books, newspapers, websites and so on while primary data is
collected from survey, interview, observations. Primary data has been classified into two
types- qualitative and quantitative. Quantitative data has been analysed by applying statistical
inferences and the procedure used to adhere quantitative research method are- surveys. On
the contrary, qualitative research data signifies the objects that are classified based on certain
properties and the process used for analysing qualitative data includes- interviews, archival
materials and so on (Lewis, 2015).
The researcher has used primary data collection method for this particular research
study. The researcher has conducted interview process in a hotel for gathering primary data.
The researcher has prepared 15 open ended questionnaire for interviewing the manager of a

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hotel. This data collection technique has been adopted by the researcher since primary data
has been considered as more reliable than secondary data.
Data Analysis Technique
The data analysis method that has been used for exploring the research topic involves-
axial coding and general themes of open coding, The open coding themes are conducted
through identification of particular theme. However, this has been deemed to be the vital task
in qualitative research method. This coding is integrated in this specific research for position
of transcript and identifying current themes. Furthermore, axial coding data analysis method
has been integrated in this study as it considers disaggregation of main themes occurring in
qualitative analysis.
Sampling design
There are several methods that are used for the sampling design namely- random
sampling, cluster sampling, stratified sampling. In this study, the researcher has used random
sampling as the sample are selected randomly from large population.
Sample size
It usually determines the act of choosing respondents in order to involve in the
statistical sample. In this study, the researcher has taken an interview of one hotel manager
for obtaining accurate information about the workers injury compensation affecting
employee’s productivity.
Ethical considerations
The researcher has to abide by certain rules and regulations while conducting the
research study. In fact, ethical issues must be taken into account while formulating the
research plan. In this study, the researcher has maintained confidentiality of information and

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not disclosed the manager’s identity as he wished to stay anonymous. Also, the researcher
has taken the consent of manager before starting the interview procedure. Moreover, the
researcher has made sure that delicate questions are not asked to the manager during
interview process.
Research Limitations
Even though several beneficial implications has been obtained from investigation,
there are few limitations to this research study. The manager of the hotel whose interview has
been taken hesitated to provide detailed information about their workers injury compensation
package as they intends to show positive image of enterprise and therefore not revealing
some major concerns.
4.0 Findings and discussion
According to Insurance Information Institute, the employers of an enterprise usually
have legal responsibility to their workers to assure safe workplace. It has been evident from
few studies that accidents still happen even when the enterprise are practicing right safety
process as well as protocols. Now- a- days the organizations are designing their workers
compensation policy in order to compensate injured workers on job for any kind of medical
care, lost wages, rehabilitation owing to injury. In addition to this, workers injury
compensation mainly protects the whole business from lawsuits that stems from accidents in
workplace.
The findings of the research depicts that the enterprise requires workers compensation
policy due to four reasons. These reasons are-
 It has become mandatory for every enterprise to carry workers compensation policy in
order to make compliance with law

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 Workers injury compensation facilitates to protect employees and retain them in work
for longer period of time.
 The workers injury compensation is portable and vary across the states. Moreover, the
whole coverage may be declined if the compensation policy is not designed properly.
 Workers injury compensation can positively impact the employees compensation
premium payment. Few evidences reflect that better the accidents controlled, lower
will be workers injury compensation premium payment.
As the kinds of workers injury compensation coverage varies across the states, it is vital
for the enterprise to assure that it is appropriately endorsed for that country where it operates.
The interview taken from the manager of a hotel points out that designation or job of
employees is mainly taken into account to determine the compensation package. Few
researchers have also found out that another important factor that determines worker’s
compensation packages in an enterprise is the total contribution of worker’s job to the
enterprise’s mission as well as objectives. The response obtained from the manager of hotel
also highlights that the workers injury compensation package is also based on their skills as
well as knowledge, performance, educational qualification and collective agreements with the
unions. Few researcher have argued with the fact that the workers compensation is mainly
based on the criteria that an employee knows management positions (Guo & Burton Jr,
2012). In fact, the manager of the hotel also pointed out that religious affiliation impacted the
workers injury compensation packages in an enterprise. The interview taken from a manager
of the hotel also pointed out that the employees working in hotels usually have high rates of
illness as well as occupational injury as compared with other employees in other service
sectors. The manager has also said that the room cleaners are mostly affected by diseases.
Moreover, the research have highlighted that as the hotel industry has upgraded the guest
service and integrated lean staffing, this leads to occupational injury. For this reason, the

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hotel industry have designed higher injury compensation packages for these employees who
are in the duty of room cleaning. Owing to huge competitiveness in hotel industry, the hotels
are designing new workers injury compensation policies in order to retain them in work and
attract more skilled workers.
The research done on this project also highlights that the workers injury compensation
packages enhanced their employees level of efficiency on job, which in turn enhances their
productivity (Leigh & Marcin, 2012). Apart from this, the findings of research shows that the
injury compensation packages for the workers also reduces workers turnover rate,
absenteeism, builds good relation with staff and improves image of the enterprise. The
manager of the hotel also agreed with the view that the employees are more willing to take
extra duties owing to higher injury compensation packages. The research findings thereby
reflects that the compensation packages for workers influenced their level of productivity
positively, thus bringing about rise in total productivity in an enterprise. This in turn enhances
the profitability level and improves the financial performance of the business.
Recent studies highlights that new compensation administration segment has been introduced
by most of the enterprises, so that they can focus on planning, organizing and controlling
direct as well as indirect payments that the workers receive from work they mainly perform.
The objectives of the compensation administration are- equitable pay, effective maintenance
of productive labour force, compliance with the federal state and regulations that is based on
affordability of an enterprise (Guo & Burton Jr, 2012). The manager of hotel also agreed
with the fact that the compensation administration in an enterprise designs the compensation
structure at which the workers who perform better are usually given higher injury
compensation as compared to that of average performing workers. The hotel manager also
gives the opinion that this motivates the top- performing employees to work harder, which in
turn enhances their productivity and performance. In addition to this, it also aids the

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managers to create competitive atmosphere within the enterprise. As per the response of
managers and detailed research findings, it has been said that the compensation
administration is one of the vital parts of human resource management (HRM) approach that
aids the managers to manage employees within the organization (Cascio, 2018).
The researchers have also found out that inadequate benefits in form of less
compensation package for workers injury contributes to employees low level of satisfaction
and rise in absenteeism as well as turnover rate. This in turn results in lower productivity and
negatively impacts their performance. The hotel manager is also of the opinion that well-
designed workers injury compensation package as well as benefit plan enhances the
employees job satisfaction level (Brinkmann, 2014) As employees becomes satisfied with the
compensation package, they takes more risk in doing tough work. In such cases, an enterprise
should always provide fair compensation to the employees in exchange of their services. The
compensation plan which fulfils the workers requirements are likely to encourage them more
to do the job or act in desired way. Besides this, the research has also shown that when the
workers injury compensation are properly managed by the administration, the employees
have zeal to become regular at work. As per the hotel manager response, good injury
compensation plans for workers also help the employees to increase their self- confidence. By
gaining more confidence, the employees achieve success in their work. As a result, it boosts
their productivity and performance level. This system thereby provides benefits to the
enterprise in achieving good reputation in the marketplace.
Some findings of research study also shows that in few enterprises, there has been
difference in compensation policy between the males and females. This highlights that gender
discrimination still prevails in few enterprises (Burkhauser, Schmeiser & Weathers, 2012).
In this situation, the organization achieves less profit margins since few employees will
oppose to provide best work. This in turn creates conflicts among the males and females and

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thus adversely impacts the workplace environment. The findings of research points out that if
the worker gets injured with his own fault, then the enterprise does not compensate that
money. Instead if any worker takes the risk in work and by any negligence gets hurt, then the
enterprise is liable to compensate the money.
Several studies have reflected that there are some factors that influences workers
injury compensation and thus this influences employees productivity. These factors involve-
enterprise capacity to provide money to employees, responsibilities of an individual, stability
of workers employment, relevant experience, conditions of labour market, attitude of
managers, compensation policies, compensation surveys and so on. There are some common
issues that are linked to workers injury compensation claims. These problems include –
invalid claims, improper claim reporting, lack of the employers involvement, employers
delay in reporting to insurance company, no return to the work program, failure in monitoring
claims. Due to such problems, the injured workers faces huge difficulty in attaining benefits
of compensation package (Mitchell & Beales, 2015). This in turn demotivates the workers to
get back to work soon. As a result, this lowers the enterprise productivity and adversely
impacts the business growth.
The interview of the manager of hotel has revealed that there are few employees in
the hotel who are not satisfied with their work as their injury compensation package is less
with respect to their worm. In this case, the manager becomes sole responsible to motivate
these employees and place them in other department where the work is less. Moreover, in
certain cases, the compensation administration satisfies them by giving them other rewards.
Overall, the findings of research has shown that as the organizations have been operating in
competitive business environment in the globalisation era, the management of these
organizations have been designing compensation package in such a way that it benefits all the

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employees equally. Thus, this compensation system have huge impact on the performance of
both the employees and organization.
5.0 Recommendations and Implementation
 In some recent evidences, it has been seen that few enterprises have unfair works
injury compensation policies. As a result, the employees becomes demoralized to do
work that has been expected from them. In this case, the enterprise must create a
committee where the workers fair compensation package will be discussed, so that it
do not dissatisfy these workers.
 There are few organizations where the workers injury compensation policy has been
different for males and females. However, in this case, several conflicts occurs within
the enterprise due to such gender discrimination. Therefore, it is recommended that
the these enterprise should design the compensation package equally for males and
females, so that no conflicts occur and work culture improves.
 As the compensation system is used by the enterprise to attract as well as retain
talented workers. Thus, for utilizing compensation system in effective way, the
organization must provide fair compensation package to the injured workers based on
their performance. This in turn will aid the managers of an enterprise to avoid
dissatisfaction of workers and enhance workers morale.
 The enterprises should also change their workers injury compensation system after
analysing the other competitors, such that the best employees can be retained within
the organization. In addition to this, it will also help the enterprise to gain competitive
advantage over its competitors.
 The research also highlights that as some of the enterprises adopts compensation
administration, there occurs few difficulties in the compensation programs due to
numerous unforeseen social, economic and legal constraints. Therefore, on the basis

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of these research findings, it is suggested that those enterprise who wants to assure
rise in employees productivity must assure that the enterprise compensation system
should involve proper policies, rules and procedures in order to give unambiguous
administration as well as determination of the employees injury compensation.
 In order to lessen the workers injury compensation package, an enterprise must make
its workplace environment safe. This in turn will protect their employees from any
kind of injuries. As a result, the employers will have to provide less compensation for
workers injury and thus benefit in terms of higher profit margin.
 The enterprise should also provide different accommodation options such as physical
accommodations, change in schedule. This in turn will permit the injured worker to
complete the work during his recovery. As a result, this form of compensation will
facilitate the employee to do the work easily and increase their productivity.
 An enterprise must create a committee where the compensation package for all
workers will be made. However, the main objective of the committee will be to
resolve any kind of issues regarding fair compensation package.
6.0 Conclusion
From the above discussion, it can be concluded that there is positive relationship
between workers injury compensation and employees productivity. The managers of an
enterprise have explained the fact that there are mainly several factors that influences
compensation system of the respective enterprise. These factors might be either internal
or external. Internal factors means that if an enterprise do not have the capability to pay
the amount as mentioned in the compensation package. On the other hand, the external
factors are the regulations of the government of the respective nations that impacts the
change in compensation system due to some other conditions. The qualitative research
method adopted by the researcher helped to obtain accurate outcome of the research

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study. Apart from this, the manager of the hotel who has been interviewed facilitated the
researcher to attain detail information about the research topic in easier way. In fact, the
response obtained from the manager of hotel also helped the researcher to identify the
problems that an enterprise face relating to workers injury compensation package. The
questionnaire that has been prepared by the manager for taking the interview of hotel
manager aids the researcher to gather the information about how higher compensation
package for workers injury boost their morale and motivate them to work harder. Hence,
the other findings of research also shows that well – designed compensation package of
workers improves the performance of the enterprise as the employees becomes highly
productive.

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Management, 4(1), 9.

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Appendix
Interview Transcript
What are your responsibilities towards your employees?
Training making, sure that uniforms correct making sure they know enough we'll have
enough knowledge of all the things they need to do their job. You know I also make sure they
have a good work life balance. I always try to provide them fair compensation benefits for
any kind of injury and this motivates them to remain in this hotel for longer period.
What are the compensations policies available in your hotel?
If they're sick and they have a doctor's certificate obviously they'll be paid sick leave but if
they don't provide one they pay when they can allocate they can elect to have annual leave
your time in lieu.
How employee compensation benefits effects in employee productivity?
People will work harder knowing that if they do get injured or sick they will be looked after.
So obviously productive for me is on this shift. They get everything done that they supposed

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to that applies to you so they have every day different outlets different jobs. We have task and
if they complete them they're productive. I can get them done quicker and then look for
something else to do productive.
How safe do you think the working environment in your hotel for employees to work?
If housekeeping mops floors we put floor signs out if we have electrical wires we put tape of
them, you know things like that it hasn't seen me have you know we do risk assessments all
the time. So essentially full when beverage wouldn't have to lift heavy things. We have a
weight lifting belt if it's too heavy we will say no we don't get two people here and everyone
should know the policies all the way of doing things
If there any difference policy in between male and female employee?
I mean with women you get maternity leave obviously. So, you have to be the sole carer. I
don't think it's in this company but if the father is the sole care they'll get a paternity leave.
If the employee gets injured with his own fault then company compensate?
If it's the employee's fault obviously get sick leave to start with. But after that they won't get
paid
But obviously if someone has noticed there's a risk and still does what they're doing and then
it's through their own negligence that they get hurt. And I think they would get paid sick
leave
Do u think this hotel is under safe working environment?

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We do a lot of emergency trainings and fire drills, evacuations all that kind of stuff. I think
that's a pretty good benefit to have an obviously great working environment.
How other program designed to motivate employee other than compensation?
We also do catch up so it's a new start and we do six weeks catch ups and then monthly and
then six months and then obviously we do reviews mid-year review into your colleague copy
all the fun stuff. And obviously we have pretty liberal and shift supervised. We have a lot of
informal chats.
After years of experience as a manager how would you figure out that the employee is
not much satisfied with his work?
If the person wants to work more or they want to earn more money than we can put him in
other department. Obviously not in same department because legally the person cannot work
more than 38 hour a week than he also can work in other departments for an extra income if
they want. Another point that I have noticed is that a worker who is not satisfied with his
work do not want to participate in any activities in hotel.

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