Working in Teams: Qualities, Styles, and Leadership

This report discusses the qualities of effective teams, different team styles, the role of team leaders, and leadership styles. It also covers the difference between delegation and responsibility, benefits and risks of delegation, and steps for successful delegation. Additionally, it explores the concept of influencing, actions to influence others, and the negotiation process. The report evaluates the importance of interpersonal relationships, differences between negative, positive, and constructive feedback, and approaches to resolve conflicts.

Working in Teams

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
Covered in Leaflet........................................................................................................................1
TASK 2............................................................................................................................................1
Covered in Leaflet........................................................................................................................1
TASK 3............................................................................................................................................1
Covered in PPT............................................................................................................................1
TASK 4............................................................................................................................................1
4.1 Analysing the difference between delegation and responsibility..........................................1
4.2 Benefits of risk of delegation to managers and team.............................................................2
4.M1 Determine the eight steps plan foe successful delegation..................................................3
TASK 5 ...........................................................................................................................................3
5.1 Explaining the influencing.....................................................................................................3
5.2 Describe the actions and behaviours to influence others.......................................................4
5.3 Access the negotiation process..............................................................................................4
TASK 6............................................................................................................................................5
6.1 Evaluating the importance of creating the interpersonal relationships..................................5
6.2 Difference between negative, positive and constructive feedback........................................5
6.3 Discussing the indications and caused of disagreement in work teams.................................6
6.4 Explantation the approaches to resolve the conflict..............................................................6
6.M1 Analysing the characteristics of interpersonal relationships..............................................6
6.M2 Discuss the steps of conflict management process.............................................................6
6.D1 Analysing the characteristics of feedback...........................................................................7
6.D2 Evaluating the feedback to access effectiveness.................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Working in teams refers to the group of people to achieve a shared goal or outcome in
effective way and a successful team is one where unique skills and strength help the to achieve
the goal (Ahmad and et.al., 2016). In this report the company is chosen is Asda which is UK
based company deals in retail sector provides goods and services to costumer at very good
prices. The topic covered in this report are qualities of effective team and different styles of team
and discuss the preference style and outline the role of team leader and skills that required and
different leadership style. Apart from that difference between delegation and responsibility has
discussed and benefits of risk for managers and steps for successful delegation is being analysed.
Meaning of influencing and actions and behaviours that attempt and process of negotiation is
being studied and importance of good interpersonal relationships and difference between positive
and negative feedback. Other than that approaches that used to resolve the conflict and
characteristics of interpersonal relationships and steps to conflict management process and
analyse the effective feedback is being studied in this report.
TASK 1
Covered in Leaflet
TASK 2
Covered in Leaflet
TASK 3
Covered in PPT
TASK 4
4.1 Analysing the difference between delegation and responsibility
Delegation refers to the authority to another person to carry out the task and it is process
of distributing and entrusting work to another person. It is concept in management leadership
that involves the managers to decide which work they should do. The difference between the
delegation and abdication of responsibility are as follows-
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 In the Abdication of responsibility the superior disappear after delegating the
responsibility to it subordinate. On the other side delegation will turning over someone
but superior was still on the loop of information that was is happening.
 Delegation is the art of allocating the duties and assign and measuring the results.
Abdication like delegation that involves the responsibility but does not measure and
managing part (Barnard, Jones and Cruice, 2020).
 In delegation the reason is to provide the freedom to people to whom we delegate the
duties and in abdication of responsibility refers to abandonment of duties and
responsibility to company and employees.
 In the abdicationb of responsibility the task is give and do not train them how to execute
them and don't support while doing task and does not keep them accountability. In
delegation the task a specific task and give another person to complete that and train
them as well to accomplish the task.
4.2 Benefits of risk of delegation to managers and team
There are some benefits of delegation to managers and team for organisation to improve
the efficiency and gives the ability to focus on higher levels tasks. Some of benefits of delegation
to managers and team are as follows-
 It provides the ability to perform better in task and build focus to achieve the higher
objectives and gives greater output to the organisation.
 It develops the trust between workers and their superior through improvement in
communication. In the company Asda, the deflagration improves the relationships
between different employees (Begum and Riordan, 2016).
 It gives the opportunity to learn new skills and experiences and enhance the ability in
employees to increase the performance. In the company, this will foster the productivity
and time management in the workforce.
Some risk are associated with delegation to managers and leaders are as follows-
 It impact the quality of work that is delegated to employees where it is effect the
performance of them and task might not have done according to the desired results. In the
company, this will might reduce the effectiveness in work that is perform.
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 It hamper the development of team members and sometime killing the effectiveness of
teamwork and rendering it useless manner. In the company this will be ineffective to
delegated excessively to employees and does not match with desired objectives.
4.M1 Determine the eight steps plan foe successful delegation
To achieve successful delegation in team required a specific steps and need to be
implement accordingly to improve the efficiency in company (Fang and Hope, 2020). Following
steps are as follows-
 Identify the task- Clearly determine the task is the first to properly execute the process
of delegation and manager must know the needs and requirement of that specific task.
 Choose right person to delegate it- It is important to choose the right person that who
will going to that and who posses the skill set to perform that task.
 Clearly define task- When after identifying the right person the task need to be focus
and person must be clear about the task that has done.
 Establish the time frame and date- Clearly agree upon the task completion and
consider the written format and avoid the misunderstanding or confusion. So, the time
frame and deadline must be clear and appropriate.
 Clarify the responsibility, authority and accountability- Managers must be clear with
different levels, authority and level of resourcing in organisation.
 Monitor the progress- It is essential to receive the updates and holds the employee
accountable and ensure the everything is going right.
 Give appreciation- After completion of task, credit must be given to the employee if
they done the work in proper manner. This will increase the confidence among them.
 Review the task- Once task has completed, it is necessary to pay attention the quality of
task and go through properly to achieve the objective and will boost the productivity of
task done (Forsyth and Mason, 2017).
TASK 5
5.1 Explaining the influencing
Influencing refers to process to make agree with your opinions and continue to impact
what need to be done and exerting the such powers. It able to controls the situation and
maintaining the effective relation with other. In company Asda, the influencing will help the
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employees to work more effectively and motivate them to achieve the task in proper and
appropriate manner (Giannoccaro and et.al., 2020). This might impact the productivity of
employees in positively and negatively and it depends on the nature and behaviours of managers
and leader towards them. This will conduct the process in very different way and maintaining the
effectiveness and productivity in the company. If e,employees in the company are negatively
influence than it will adversely impact the performance of workforce and that largely depends on
the nature and action by leader. If it is positively influence the employees than the their will be
increment in the productivity in the performance.
5.2 Describe the actions and behaviours to influence others
Some actions and behaviours that influence other people are as follows-
 Organisational intelligence- It refers to the understanding of how thing get done and
embrace the reality of working in organisational politics and improve the initiatives. In
the company Asda, this action and behaviour will influence the employees to work better.
 Team promotion- This concern that leader is authentically and credibly promote
themselves. This will influence the work performance of employees and motivated to
work with more benefits as it provide the visibility and opportunities for them and
generate the team (Harty and et.al., 2016).
 Building the trust- This concern with maintaining trust for leading and force the people
to comply them to work more harder and earn the capabilities and commitment to create
the trust and relationships.
 Forming networks- It concern with providing the networks and cultivate the power of
networks that increasing dynamically and strengthen their relationships and networks.
5.3 Access the negotiation process
There is negotiation process in the organisation where it is necessary to achieve the
effectiveness in work performance and improve it in better way and must develop the efficiency
in company. Following is the process-
 Gather the information- It is essential to plan the information of background and
convert the plan and build proper framework for the strategies that need to be execute
(Jimenez and et.al., 2017).
 Create the negotiation plan- Its develops the proper plan and making the appropriate
plan of what need to be negotiate and what has to be accomplish must be clearly defined.
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 Engage in process- It is essential to engage properly in the process and focused as it
might create the confusion and misunderstanding between the employees. So, it is
necessary to build that productivity.
 Implementation of course of actions- From the starting it is last step to carry out the
decision and provides the better output to employees and accomplishment of task is
important in company (Liao, 2017).
TASK 6
6.1 Evaluating the importance of creating the interpersonal relationships
Importance of interpersonal relationships in the organisation is necessary and maintaining
the maintaining the effectiveness between employees and managers. The benefits and importance
of interpersonal relationships are as follows-
 It creates the productivity in the employees and build the better relationships with
different managers and giving the best output in company (McDuff and Garvin, 2016).
In the Asda, the employees able to perform effectively and accomplish the task.
 It helps in improving the quality of employees and facilitates them to share the opinions
and thoughts with managers and leaders so that it enhance the overall profitability. In the
company, it is become beneficial to improve the work performance and quality and leads
to success in organisation.
6.2 Difference between negative, positive and constructive feedback
Their are certain feedback that need to be done where it include the difference between
the negative, positive and constructive feedback where it includes in organisation. The main
difference between these feedbacks are as follows-
 Positive feedback refers to giving the feedback loop and effects the small disturbance and
increase exponential growth and making influence to employees. Constructive feedback
refers to useful comments and suggestions that contribute positive outcome (Olaisen and
Revang, 2017). Negatively feedback concern with influencing the people with negative
comments and feedback that reduce the motivate in employees.
 In positive feedback, it builds the quality in work performance in employees and in
constructive feedback it facilitates in foster the growth in employees. In negative
feedback to create reduces the morale of employees and decline in their performance.
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6.3 Discussing the indications and caused of disagreement in work teams
There are many reason that forms disagreement in work teams and adversely impact the
performance of employees and converting the productivity in negative form-
 Close communication- This concern with certain methods that need to be develop in the
relationships with employees. In the company, close communication leads to
ineffectiveness in company (Orsini and Rodrigues, 2020).
 Bad attitude- Leader that has negative attitude creates the bad impact on the working
condition and impact the performance.
6.4 Explantation the approaches to resolve the conflict
Following are the approaches in conflict resolution are as follows-
 Accommodation- This used when one part is willing to forfeit the position and indicates
the degree of fairness and people wishes to express the opinion.
 Compromise- This concern with everyone involve in losses the negotiation and
flexibility and time giving and it is best approach to resolve the conflict.
 Avoidance- This refers to remain unresolved and neither the parties is interested to
involve in the conflict and it impact the situation in better way to increase the
effectiveness.
6.M1 Analysing the characteristics of interpersonal relationships
The skills that is necessary in interpersonal characteristics is that it must promote the
efficiency in organisation and helps in building the quality in task performance. In the Asda, the
improving in overall productivity will improve and will facilitate in building bonds and
relationships between superior and subordinate (Pöysä-Tarhonen, Elen and Tarhonen, 2016).
6.M2 Discuss the steps of conflict management process
The following steps in this proces are as follows-
 Define the conflict- In this information that cause must be properly defined and build
effective process to resolve that.
 Look for solutions- It is necessary to know the solutions and looking for the incident that
has been happened in management.
 Request the solutions- This refers to solve the solution and build the solution approach
and ask for better opinion to resolve the issue.
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 Identify the solution- After that identifying the solution will help in building the proper
management between two parties (Vera and et.al., 2016).
 Agreement- It refers to agreement in two parties that need to be done according to the
desired objectives between the parties.
 Reviewing the solution- It concern with effectively analyse the solution of problem and
reviewing it after consequences in the management.
6.D1 Analysing the characteristics of feedback
The following characteristics of feedback are as follows-
 It must be specific and to the point in nature.
 They should receive the feedback at time as soon as possible.
 It must be appropriate and positive manner
 Using descriptive language is necessary in company where it impact the behaviour of
employees
 Not using of judgemental language as it is defensive in nature.
 Based on accurate information and should provide the proper statement to employees.
6.D2 Evaluating the feedback to access effectiveness
In this constructive feedback refers to best feedback that is very effective to increase in
the performance in organisation and must include the suggestive comments that could implement
in process. It will be very beneficial to improve the effectiveness in organisation and build the
proper quality in task (Scheutz, DeLoach and Adams, 2017).
CONCLUSION
From the above the report it is concluded that working in team are part of gathering the
team in effective way and consider as important part in organisation to build the effectiveness in
the management. Effective team benefits a company in various manner. Good interpersonal
relationship foster communication, employee motivation and helps in strengthening workplace
environment.
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REFERENCES
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