Working With and Leading People

WORKING WITH
AND LEADING
PEOPLE

TASK 2.1 Skills and attributes required for
leadership
There are some specific skills and qualities that are needed to be
an effective leader and it will support manager of British gas in
providing effective directions to subordinates.
Communication skills :- Good speaking skills aids in making
proper interaction with the subordinates (Naff, Riccucci and
Freyss, 2013).
Listening skills :- Problems and views can be understood in proper
manner by making use of good listening skills.
Problem solving skills :- Effective problem solving skills aids in
resolving critical and complex issues that are faced in business.

TASK 2.2 Difference between
leadership
LEADERSHIP MANAGEMENT
Major focus is given on
developing capabilities of
people (Siegel and
Korniewicz, 2015)
Major focus is given on
structures and systems
Involvement of group
members is taken in the
decision making process.
Order and commands are given
to subordinates
Team work is given more
importance
Tasks are allocated to
individual employees.