Working with and Leading People: A Comprehensive Guide to Effective Management and Leadership

Working with and Leading People

Table of Contents
Introduction....................................................................................................................................4
Task 1............................................................................................................................................5
1.1 Prepare documentation to select and recruit a new member of staff (Store Manager).......5
1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment and
selection process.......................................................................................................................7
1.3 Take part in the selection process.......................................................................................8
1.4 The recruitment and selection process may sometimes be ineffective and unfair. Explore
the possible reasons for ineffective and unfair recruitment practices in selection and
recruitment.................................................................................................................................9
Task 2..........................................................................................................................................10
2.1 Explain the skills and attributes needed for leadership......................................................11
2.2 Explain the difference between leadership and management......................................12
2.3 Compare leadership styles for different situations.............................................................14
2.4 Explain ways to motivate staff to achieve objectives.........................................................15
M1 Identify and apply strategies to find appropriate solutions.................................................17
M2 Select / design and apply appropriate methods / techniques............................................18
D1 Use critical reflection to evaluate own work and justify valid conclusions..........................19
Task 3..........................................................................................................................................20
3.1 Assess the benefits of team working for Clarks.................................................................20
3.2 Demonstrate working in a team as a leader and member towards specific goals, dealing
with any conflict or difficult situations.......................................................................................21
3.3 Review the effectiveness of the team in achieving the goals.............................................22
Task 4..........................................................................................................................................23
4.1 Explain the factors involved in planning the monitoring and assessment of work
performance.............................................................................................................................23
4.2 plan and deliver the assessment of the development needs of individuals.......................24

4.3 evaluate the success of the assessment process..............................................................25
D2 The responsibility of forming a team of 4 members for the restructuring project...............26
D3 Demonstrate an alternative strategy that you would adopt to assess the work and
development needs of individuals to improve employee’s low performance at Clarks............27
Conclusion...................................................................................................................................28
References..................................................................................................................................29

Introduction
Working with and leading people in an organisation is an essential task and is required
to be taken care of by the company as the employees are the most important assets of
the company. With effective management and giving directions to the employees, the
company can ensure increment in productivity, selection and retention processes which
can help the company to excel and foster in the business environment. The report that
has been presented below is inclusive of the critical analysis of processes that take
place in C. & J International Ltd.
C. & J International Ltd. is UK based shoe manufacturer that is operating in the global
arena. The company has more than 1000 stores worldwide which makes it even more
essential to manage and lead the human resource of the company towards the
attainment of the organisational goals.
Image Source: C. & J International Ltd. (2018)

Task 1
1.1 Prepare documentation to select and recruit a new member of
staff (Store Manager).
Job Advert
Role Title: Store Manager - Clarks (C. & J Clark international Ltd)
Store Name: Clarks Shoes
Type of Role: Perm
Working Hours: Full-time (8 Hours)
Remuneration and Benefit: £20.000 - £25,000
Closing Date: 01/04/2018
Working Here
The position of Store Manager of this organisation requires an individual to manage and
direct the team for achieving its goals. An essential role will be played by such individual
in making Clark’s one of renowned brand of the UK.
The Role
The store manager of Clark’s will be leading the team of Clark’s Shoes. Lively and
friendly environment will be created by you and every customer will be welcomed here.
About You
As per the requirement of the job, good leadership skills along with communication skills
are required to lead the team of this store and entertain the customers properly.

Life with Clark’s
It is an organisation which was established in Somerset in the late Eighteenth century
with a small store on the street. Growing from there, this organisation is operating in 75
countries with 15000 employees.
Social Media
Visit us on Clark’s Career.com, follows us on twitter and facebook.
Link to the site: https://apply.clarksjobs.com/vacancies/ (Clarks Jobs, 2018).

1.2 Assess the impact of legal, regulatory and ethical considerations
to the recruitment and selection process.
The impact of legal and regulatory considerations
The impact of legal and regulatory consideration in the business environment of Clarks
can be analysed by taking into consideration the Equality Act, 2010 in which there are
certain regulations such as Equal Pay Act, 1970, Disability Discrimination Act, 1995,
Sex Discrimination Act, 1975 etc. The impacts have been stated below as follows:
 Due to the implementation of Sex Discrimination Act, the company cannot reject
the employees and candidate just because of their gender.
 With the implementation of Race Relations Act, 1976, the company is in no
position to reject the candidates or bias them on the basis of their caste or
religion (Bratton & Gold, 2017).
Impact of Ethical Considerations on various stages
The impact of law in the stage of advertising can be analysed such that the
advertisement cannot be made which is discriminative on the basis of race, ethnicity,
race, gender, etc. the HR manager has to make sure no rules are violated.
At the time of interview stage, the HR manager is in no position to manipulate the
interests of the candidate and recruitment/ rejection should only be done keeping in
mind the competencies and skills of the candidates (Weimer & Vining, 2017).

1.3 Take part in the selection process
The selection process of Clark’s involves series of steps i.e.
 Advertisement
 Consideration of applicant and short-listing of applicants
 Conducting Interviews
 Offering the position to the selected candidate
Under this part, the questions asked during the interview are listed which are:
 The interview will start with asking the general information i.e. name, age, family
background, etc. of the applicant.
 After that, the qualification of the applicant will be asked along with supporting
certificates, degrees, etc.
 Questions related to the work of the company will be asked like what is the work
of Clark’s and its operation in different countries.
 Why you should be selected. What skills you have which is suitable for the job.
 If the interview panel is satisfied with the applicant, then the job will be offered to
the selected applicant.