Working with and Leading People: A Comprehensive Guide to Leadership, Management, and Team Development

Working with and Leading People
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Table of Contents
Introduction................................................................................................................. 3
Task 1: Prepare an Advertisement to recruit a new staff............................................4
Task 2: Prepare a report on leadership, management and motivation of staff..........15
Task 3: Prepare a report of Training plan..................................................................20
Task 4 Be able to assess the work and development needs of individuals...............22
Conclusion................................................................................................................ 25
Reference List...........................................................................................................26
Appendix for LO3 and LO 4:..................................................................................... 27
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Introduction
An organization performs many roles and responsibilities by appointing employees,
departmental heads and follows different leadership styles. Any organization starts
its business with the recruitment of the staffs and ends when the objectives are
achieved. Different styles of leadership also influence the organizational behaviour.
A leader and a manager in the organization performs their respective functions and
roles to achieve mutual goal of increasing the productivity. This assignment focuses
on the different styles of leadership that influences the organizational behaviour. This
assignment also highlights the recruitment process that takes place in the Clarks
Company with job specifications and certain requirements. Leadership and
management are two integral part of the organization, which are discussed in the
assignment.
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Task 1: Prepare an Advertisement to recruit a new staff
1.1 Prepare a documentation to select and recruit a new member of staff (Store
Manager)
Clarks being an international retailer and shoe manufacturer company has decided
to conduct a job interview for recruiting a store manager for the Company. The
company has posted a detail description of the requirements in the advertisement
below:
Job Advertisement
Title: Store Manager Hove (Franchise)
Position: Store Manager
Type of Role: Permanent
Hours: Full Time
Salary and Benefits: Up to £22,000
Closing Date: 17/7/2017
Responsibilities: The store manager is entitled to perform certain roles and
responsibilities. The responsibilities are to:
 Ensure that the employees provide better customer service by addressing their
queries
 Recruit skilled staffs and hence give appraisals
 Ensure that the store is achieving the set target by earning revenue for the
company
 Maintain all the assets of the Company personally
Skills Required:
 Must possess leadership skills
 Must have time management skills
 Must have the capability to set budget and handle accounts department
 Must have good writing and speaking skills (Communication skills)
Educational Qualification:
A higher school diploma or Bachelor’s degree in retail management
Experience Required:
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0-2 years experience in retail sector or an equivalent position
1.2 Assess the impact of legal, regulatory and ethical considerations to the
recruitment and selection process
In order to be selected for the position of the store manager, the person must be
aware of the various legislation and the laws enforced by the Government of UK for
all companies operating in UK. Some of them are outlined below:
Equal Employment Opportunity: This act ensures that the concerned company
does not discriminate any staffs or the employees and even the applicants on the
basis of their background, race, color, sex, religion. The act ensures that the
employees are not treated unfairly on the basis of promotion, recruitments,
entitlements of compensation and benefits.
Equality Act 2010: This act incorporates that no employees working within the
organization or the job applicants must be treated unequally and unfairly. This act
ensures that no employees is discriminated based on religion, caste, creed, color or
sex.
Equality Act 1970: This act enforces that no discrimination is to be practiced
between men and women. This act incorporates that no company has the legal right
to have gender bias in terms of payment.
Disability Discrimination Act, 1995: This act enforces that the employees are not
facing any kind of harassment or biased treatment. All employees are to be treated
fairly irrespective of their race, colour, sex, religion or any other factors.
Race Relation Act, 1976: This act was established by the Parliament of United
Kingdom to protect individuals from any kind of discrimination on the ground of race.
Every employee is to be treated irrespective of colour, nationality, colour. All the
individuals are to be treated equally in terms of educations, provision of goods and
public functions.
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1.3Take part in the selection process
In the interview process, the CVs of two candidates are discussed below:
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Terrence Lewis
105 Shakespeare Road, Preston CT 06315
Mobile no.- 5569864325
Email- [e-mail]
------------------------------------------------------------------------------------------------------
Date of birth: 6/17/19**
Gender: Male
Marital Status: Unmarried
Skills: I have the ability to meet deadlines
=========================================================
EEducation:
Bachelor’s Degree in Retail Management Studies in 2014
Master’s in retail management in the year 2015
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~
Experience:
Working in Sainsbury from 21st June 2016 till now
Current Salary- £ 20,000
James Pa
Email- Jam
Contact nu
Address:
Personal d
I am capab
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Education
Master deg
Diploma in
Work expe
Company
Hobby: Int
Salary- £ 3