Working with and Leading People - Parcel Company
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Added on 2020-07-22
Working with and Leading People - Parcel Company
Added on 2020-07-22
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WORKING WITH ANDLEADING PEOPLE
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 For select new worker in the organisation prepare a documentation...............................31.2 Explain the impact of legal, regulatory and ethical to selection and recruitment process61.3 What are the role of a manger in selection process..........................................................71.4 Transparent process of recruitment and selection............................................................8TASK 2............................................................................................................................................92.1 What are the skills and attributes needed in leadership....................................................92.2 What the difference between leadership and management............................................112.3 Compare the leadership styles in different conditions of the company..........................122.4 Ways to motivate the staff to achieve all the aims and objectives.................................14TASK 3..........................................................................................................................................143.1 What are the benefits of teamwork in organisation........................................................143.2 Explain how a leader resolve conflicts in team..............................................................153.3 Define strategy for improve effectiveness of a team in organisation.............................16TASK 4..........................................................................................................................................174.1 Explain planning the monitoring and assessment of work performance of employees.174.2 Planning and delivering the assessment to individual employee in the organisation.....184.2 Evaluate the success of assessment process...................................................................19CONCLUSION..............................................................................................................................20REFERENCES..............................................................................................................................21
INTRODUCTIONFor getting success in future workforce of any organisation play very important role inevery organisation. Whole functions and activities of the firm are depended on the effectiveoperation of human resource department in other words employees are considered very importantinput for the company. This report will be include hiring process of workers and theirdocumentation. Human resource department play very important role because qualified andskilled employees are the main power of a organisation. This report will discuss about the unitedparcel services which is one of the largest parcel services company in UK. Some rules andlegislation is very important to follow by the cited firm in their hiring process. What kind ofqualities and skills required for being a good leader will describe in this file. At last assessmentprocess which is very important for improving employees performance will also include in thisreport.TASK 11.1 For select new worker in the organisation prepare a documentationWhen a company start their recruitment process it is important to prepare properdocumentation so that they can easily hire talented and skilled people. To accomplish this motivea documentation process play a very important role. United parcel services is also followed adocumentation process which are mentioned below:Approval of recruitment: According to this first stage human resource department is analysedthe need of employees in the organisation if they found any requirement than they giveinformation to finance department. Before starting hiring process they have to take approvalfrom the top management (Hargreaves and Lowenhaupt 2017).Position description: This is also a important task which have to be don by the enterprise thatgive clear description of position. It will help to reduce the confusion arising among thecandidates about the designation.Person specification: It is important for the firm to appoint right men into right place, for full fillthis purpose they have to identify qualities and skills of the candidates. These have to be matchedwith their job which is assigned to them in the future.
Advertising: This mode is provide every information related to the job such as salary, skillsneeded, number of workers required and job designations (Green and et.al., 2016). These all datais helps to identify skilled people for the organisation.Short listing: In this step some number of people are selected from the large applicants so thisstep considered as negative. For short list of the candidate enterprise use some commontechniques such as personal interview, written test and group discussion as well (DiPaola 2016). Interview: In this step the HR manager of the company will interact with candidates in order toevaluate its skills and capabilities according to job requirements.Document Checking: After interviewing the candidate the manager will check and verify thegiven information in the documents of individuals as it is the only things which states a clearrepresentation over persons education qualification and background.Illustration 1: AdvertisingSource: (Mike, 2016)
Reference Collection: After verifying documents and qualification on given papers the managerwill ask for the reference like on the basis of whom the candidate got to know about the vacancyor do the individual knows anyone employees of the organisation who is still working with UPS. Job Offer: After verifying and analysing every particular detail about the candidate, the managerwill offer the job to the individuals in which, the HR will clear every terms and conditions of thecompany verbally.Employment Contract: Thus, at the end of selection, the HR manager of ups will provide theindividual with employment contract in which every detail of employment conditions and rightsare mentioned which is done to protect the rights of individual as well as company.Job Analysis:In top level management, manager is the person who have large number of authority to conduct activities of the firm like united parcel services which operating in the UK. Manager is responsible to formulate strategies and plans which helps to achieve objectives and goals of the firm.Candidate specificationDuties:To consider and check day to day operations to identify that delivery of parcels in time. Salary: 10000 euro will be salary.Skills: Effective formulation of strategies and ability to communicate to their employeeswhich helps to accomplish the targets.Working hours: Working 8 hours in a day and all Sunday will be off. Work experience: As the manager 2-3 experience is needed in a parcel service company.1.2 Explain the impact of legal, regulatory and ethical to selection and recruitment processRecruitment and selection process is very critical because it includes various activitieshave effected by many rules and regulations. Human resource manager is responsible to consider
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