Working With And Leading People : Report on United Parcel Services

   

Added on  2020-06-06

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Working With And LeadingPeople
Working With And Leading People : Report on United Parcel Services_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Documentation to select and recruit new member of staff...............................................11.2 Impact of legal, regulatory and ethical consideration to recruitment and selection process.21.3 Taking part in the selection process.................................................................................21.4 Own contribution to the selection process........................................................................3TASK 2............................................................................................................................................32.1 Skills and attributes needed for leadership.......................................................................32.2 Explain difference between leadership and management................................................42.3 Compare leadership style for different situation..............................................................42.4 Ways to motivate staff to achieve objectives...................................................................5TASK 3............................................................................................................................................73.1 Benefits of team working.................................................................................................73.2 Importance of working in team as a leader and deal with any conflict situation.............73.3 Review effectiveness of team in achieving goals.............................................................7TASK 4............................................................................................................................................84.1 Factors involved in planning the monitoring and assessment of work performance.......84.2 Planning and delivering the assessment of development needs of individuals................94.3 Evaluating success of assessment process........................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTIONIn every sort of associations, it is required from staff members that they complete theirtask in certain time duration with appropriateness. To get competed all task with efficiency, it isduty of leaders that they inspire their followers for gaining all goals (Roberts and et. al., 2017).Retention of employees in corporation can be enhanced by make them involve in planningprocess by inviting suggestions from them and a democratic chieftain does this. This report isbased on United Parcel Services, which is a prominent courier firm that operates its businessoperations in UK and leaders in this company are assertive spearheads that pay focus onemployee satisfaction.TASK 11.1 Documentation to select and recruit new member of staffEmployer conduct recruitment process to attract candidates to apply; thereby selectingapplicant which suits for job. So, enterprise require to provide certain documents beforeexecuting recruitment process (Goleman, 2017).As in UPS, sales and distribution department has posts which are vacant; so this isdocument which company has formed is stated below:JOB DESCRIPTIONTitle of Job:Sales and distribution department managerReporting to:Human resource managerDuties:To implement distribution activities and keep recordof it.Conduct training sessions to enhance skills ofemployees and make them perform effectively.Job SpecificationQualifications:GraduatePost graduate in sales and marketingAbilities:Leadership skillsTraining abilitiesExperience:At least, one year experience in the same field1
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