Working with Volunteers in Sport: Theory and Practice
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Explorative study Volunteerism is increasing becoming critical factor for the modern global economies. It is reported that volunteers contribute significantly to economies of the US, Canada, New Zealand and UK (Cuskelly et al., 2006).The volunteers are found in every part of the world including, countries, cities, government and nongovernmental organizations and communities. Such people dedicate their time and effort to provide service without expecting any financial reward. In Malaysia, it is estimated that about 10% of people are actively involved in unpaid work for various volunteer originations across the country outside their home. Similarly, study by Greenfield and Marks (2004) in the US indicated that about 40% of population would engage in volunteerism at some point during their lives. The benefits of volunteerism in hospital is far more than economic benefits and it increases social benefits through reducing mortality rates and enhance mental health of patients. The volunteers further gain experience and are likely to secure employment when opportunities arise. It is therefore important to understand motivation towards volunteering in order to enhance how hospital train volunteers. The explorative study is conducted to explore the problem and research questions and does not offer conclusive evidence. This study is usually conducted in to help in better understanding the problem that has not been clearly defined (Every-Palmer, 2011). As in this case of hospital, the explorative study helps management to determine the nature of the problem and provides insight for future research. To conduct study to determine the how hospital train and prepare volunteers, focus group discussion (FGD) will be adopted. There will be two FGDs, one consisting of volunteers and the other having hospital’s employees who work with the volunteers.
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The research participants in the group will be guided by the moderator who is the researcher. To ensure lively and effective discussions, the topics of interest will be discussed one by one. The broad topics to be discussed relating to volunteerism training include career advancement, humanitarian values, gaining understanding through skills, abilities and knowledge gained during practice and finally the social aspect of engaging with others. The focus group discussion will contain 10 members and will last for 2 hours. The information will be analyzed by organizing information into broad themes. The study will provide volunteers’ perceptions of training and their motivation to volunteer. FGD is chosen because a wider variety of perspectives can be obtained within shorter period of time in relation to specific questions on subjects and issues being researched (Coenen & López, 2010). Case study of Uber drivers Topic:The working conditions of Uber drivers in the Malaysian capital city, Kuala Lampur Malaysia is one of the populous country in the world having population of over 30 million people. The Kuala Lampur is the largest city in the country hosting over 1.5 million people (Mohit et al., 2010). There are numerous political, cultural and sporting events taking place in the city thus favoring cab services. For this study, we will conduct study to investigate the experiences of Uber drivers by specifically describing the working conditions in the city and exploring how the drivers respond to such challenges. The research question will be, what are the driver’s experience of working conditions? This question helps in evaluating the description of working conditions in relation to income, safety, hours of work and labor relations. Research methodology
This study will use descriptive research design whereby the data will be gathered using questionnaires. The population for this study will comprise a total of 200 Uber drives working in theKualaLampur.Theresearchparticipantswillbesampledrandomlybasedontheir availability. The questionnaire will first be developed to capture all components of the study and revised by the supervisor. The primary data will be collected through questionnaires comprising of two sections. The first section will comprise questions that target personal information like gender, age, experience and income. The second section will comprise of close-ended questions that allows respondents to rate constructs on a 5-point Likert scale. This section will be looking on the objectives of the study that affect working conditions of Uber drivers. The questions will be ranked on a scale where the response to statements will be strongly agree (1), agree (2), neutral (3), disagree (4) and strongly disagree (5). The second part of questionnaire also comprised of open ended questionnaires that allows respondents to provide general views and perceptions. Pilot study will be conducted where questionnaires will be administered to 10 drivers who will not participate in actual study. The suggestions for improvement in pilot process will help in final questionnaires that will be distributed physically to 200 Uber drivers. The data gathered will be coded and analyzed using computer software called Statistical Package for Social Science v. 24 (Handcock et al., 2008). The result will be presented in figures and tables. One major challenge of the study is obtaining higher response rate of the returned questionnaires. Limitations of the study Thereareanumberofpotentialweaknessinthisstudyparticularlyconcerning participants. There is difficulty of obtaining random sample of drivers to participate in the study considering that they are not localized in one place. There is therefore a possibility that people participating in the study might not truly be a random sample. Similarly, due to limited time my
results might be affected by operations during the time period the study is conducted; it might be peak or low season thus affecting response to survey. It has been reported by Deegan (2002) that the operations of the society such as economy and social trends during study period are likely to affect results. Lastly, the response to challenges faced in industry by the drivers might be a correlation but not causation.
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References Coenen, L., & López, F. J. D. (2010). Comparing systems approaches to innovation and technological change for sustainable and competitive economies: an explorative study into conceptual commonalities, differences and complementarities.Journal of Cleaner Production,18(12), 1149-1160. Cuskelly, G., Hoye, R., & Auld, C. (2006).Working with volunteers in sport: Theory and practice. Routledge. Deegan,C.(2002).Introduction:Thelegitimisingeffectofsocialandenvironmental disclosures–atheoreticalfoundation.Accounting,Auditing&Accountability Journal,15(3), 282-311. Every-Palmer,S.(2011).SyntheticcannabinoidJWH-018andpsychosis:anexplorative study.Drug & Alcohol Dependence,117(2), 152-157. Greenfield, E. A., & Marks, N. F. (2004). Formal volunteering as a protective factor for older adults' psychological well-being.The Journals of Gerontology Series B: Psychological Sciences and Social Sciences,59(5), S258-S264. Handcock, M. S., Hunter, D. R., Butts, C. T., Goodreau, S. M., & Morris, M. (2008). statnet: Software tools for the representation, visualization, analysis and simulation of network data.Journal of statistical software,24(1), 1548. Mohit, M. A., Ibrahim, M., & Rashid, Y. R. (2010). Assessment of residential satisfaction in newlydesignedpubliclow-costhousinginKualaLumpur,Malaysia.Habitat international,34(1), 18-27.