Work and Diversity: Strategies for Workplace Diversity Implementation
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This article discusses strategies for workplace diversity implementation, including sourcing diversity, developing workplace policies, diversity integration, and regular reviews of diversity implementation. It also provides examples of relevant persons to collaborate with and types of diversity training that can be implemented.
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WORK AND DIVERSITY Activity 1B Estimated Time15-20 Minutes ObjectiveTo provide you with an opportunity to qualify and quantify the sources of diversity in the industry sector, community and workplace. Briefly describe the main opportunities for sourcing diversity for your industry sector. Does this exist in your community or would you need to look at other sources for suitable skills and attributes? According to Sharma (2016),main opportunities to source diversity in the shipping company are to make investment in ‘Experience Tool kit’-guidance for engaging 45+ employees,‘Corporate Champions Programme’ to work towards best practices for them, and ‘Restart Programme’ offering a wage subsidy for mature employees. The company would need to look for other sources such as Indigenous Cadetship Support (ICS) for gaining suitable skills and attributes. These sourcing opportunities exist in community. Activity 2A Estimated Time45 Minutes ObjectiveTo provide you with an opportunity to develop and review workplace policies, procedures and planning in accordance with the scope of diversity. 1.Develop a workplace policy containing a range of procedures in accordance with the scope of diversity for your organisation. According toGoswami and Kishor (2018),Diversity Policy of the shipment company guides development and implementation of plans, programs and initiatives for recognising and promoting workforce diversity across all work areas besides underpinning its values focusing onCan Doapproach, integrity, and commitment to people, teamwork and delivery of quality. The company’s commitment to diversity include but are not limited to: Providing equal opportunities Encourage respect for dignity, beliefs and ideas Building a safer working environment by acting against unacceptable workplacebehaviournotvaluingdiversityincludingdiscrimination, harassment, bullying, victimisation and vilification. 2.Review the workplace policy that you have just developed and make any changes considered necessary. 1
WORK AND DIVERSITY On reviewing the policy developed it is evident that it lacked measurable objectivesformonitoringdiversityagainstitseffectivenessandprocedures associated. To consider thiskey performance indicator will be set for the Board, Chief Executive Officer and senior executives accountable for achieving the diversity objectives. Activity 2B Estimated Time15 Minutes ObjectiveTo provide you with an opportunity to establish where diversity integration meets the needs of the enterprise and diverse persons. 1.How can you establish the diversity integration within the needs of business and with the diversity of your workforce? According to Fujimoto and EJ Härtel (2017), for establishing diversity integration with the business needs of shipping industry and diverse workforce the work areas will be effectively managed for achieving the maximum potential between workingtasks,skillsandemployeesperformance.Besides,availabilityof resources, training, equipment’s or adaptations requisite for helping the needs of diverse workforce will be ensured and factorized within budgets for meeting company’s needs. 2.What does diversity management include? Diversitymanagementincludespreparation(workplans,schedules,project objectives and individual requirements of employees), needs assessment (staffs available, resources, timings and methods to carry out working tasks should be assessed), development and implementation of strategy (determine and select strategies to carry out work with diversity and inclusivity) and evaluation of strategy and progress (check and monitor progress of work systems). Activity 2C Estimated Time15 Minutes ObjectiveTo provide you with an opportunity to review existing policies, plans and procedures to identify areas where diversity can achieve positive impact. 1.Briefly describe the policy review process conducted at your place of work. According to Holck, Muhr and Villesèche (2016),at the shipping company policy reviewprocessrevolvesroundevaluatingthecurrentpolicyfollowedby 2
WORK AND DIVERSITY determining needs for new policy and obtaining feedback and looking at issues. 2.List three areas where diversity can have a positive impact in the workplace. Organisational culture: diversity can be positively felt by employees contributing in increased productivity and performance. Team work: diverse workforce will positively effect on creativity and innovation in working solutions. Skills and learning: diverse workforce will help employees to share their skills and experiences. Activity 2D Estimated Time10 Minutes ObjectiveTo provide you with an opportunity to monitor and review workplace processes to guide implementation. Briefly describe how would you monitor and review your workplace processes to ensure diversity implementation is successful? According to Trittin and Schoeneborn (2017), for monitoring and reviewing the workplaceprocessesbusinessesactivitiesoftheshippingcompanywillbe assessed for establishing the success level in relation to the working outcome and buildingaclearerideaabouttheprocessesandsystemsneedingspecific attention. Activity 3A Estimated Time15-20 Minutes ObjectiveTo provide you with an opportunity to consult with management and teams to champion the diversity implementation. What ways have you, or would you, champion diversity in your workplace or business industry? According to Ng and Sears (2018), the shipping company has championed diversity in the workplace by promoting the profile of diversity and inclusion, standardizing and maintaining inclusive practices, assisting and guiding employees through inclusivity, modelling appropriate behaviour for inclusion, representing individuals and the department, and giving feedback to management on diversity and inclusion besides helping the transition of change. 3
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WORK AND DIVERSITY Activity 3B Estimated Time15 Minutes ObjectiveTo provide you with an opportunity to ensure work teams incorporate diversity processes into work activity. 1.How can you ensure that work teams incorporate diversity processes into work activities? According to Holck (2016), by producing new working documentation on diversity policy and procedures, new work processes and any change to the organisational philosophy or ethics at meetings the shipping company can ensure work team incorporates diversity process. Time and a point of contact/contacts will be provided for developing a full understanding, making discussions and clarifying any questions and future issues besides providing training and education. 2.How can you provide guidance to your work areas and department managers to assist in diversity implementation? The shipping company according to Holck (2016), can provide guidance by educating them about diversity, its impacts on workplace and community through raising the profile of diversity and significance of inclusion to comprehend the company’s objectives and relatingthemto work environment.Department managerswillbeprovidedinformationaboutthediversityandinclusion objectives, implementation methods, and tools for assistance, resources, clear strategies and work plans. Activity 3C Estimated Time20 Minutes ObjectiveTo provide you with an opportunity to establish and enable enterprise and individual support processes. 1.How can you enable diversity enterprise within your workplace? Theshippingcompany can enablediversityenterprisein itsworkplaceby positively and openly thediversity implementation to all personnel besides providing information about how the company is championing diversity in the workplace, highlighting the benefits and creating a solid standpoint for showing the thought, consideration and new processes supporting it. 2.What support processes could you use at your place of work for diversity integration? According to Okoro and Washington (2012), support processes that the shipping company can use in its workplace are mentoring or a ‘buddy at work’ program encouraging employees participation in open communications and gaining their support, providing flexible working environment and a manager or contact person for discussing issues, seeking advices and clarifying information on diversity and inclusion, offering career guidance and planning, and arranging networking and 4
WORK AND DIVERSITY social groups that encourages a blend of people. Activity 3D Estimated Time15 Minutes ObjectiveTo provide you with an opportunity to provide for training and coaching in diversity implementation and promote and model inclusive behaviours. 1.Identify five types of diversity training that could be successfully implemented within your organisation. The types of diversity training shipping company can successfully implement are Contactofficertraining,Coachingandmentoring,Teambuilding,Workplace mediation skills and leading diverse workforce. 2.How can you show inclusive behaviour in the workplace? According to Okoro and Washington (2012),inclusive behaviour in the workplace can be shown by listening and engaging with others, working for common good of employees, encouragingall diverse groups inapplyingto job vacancies, recruiting and selecting eligible employees heedless of their background, being open in challenging own and others behaviours, taking feedbacks from employees about a relevant work process or initiative, building trust with staff and honouring confidentiality, creating a safe environment for all and taking action for carrying out inclusivity. Activity 4A Estimated Time20 Minutes ObjectiveTo provide you with an opportunity to conduct regular reviews of diversity integration with relevant persons and evaluate workplace diversity against workplace policies, procedures and planning objectives and identify and recommended improvements to diversity integration. 1.Why should you review diversity implementation in the workplace? According to Okoro and Washington (2012),reviewing diversity implementation will help the shipping company in ensuring that diversity and inclusion practices are maintained besides promptly addressing any issues raised and reassessing if processes are working as intended and employees are complying with diversity implementation. 2.Give four examples of relevant persons who you may collaborate with when carrying out reviews of diversity integration. RelevantpersonswhomightcollaborateareSeniormanagement/company 5
WORK AND DIVERSITY directors, Department managers, Supervisors and Shift managers. 3.How may you evaluate your diversity implementation? According to Okoro and Washington (2012),the diversity implementation may be evaluated by ensuring that evaluation of workplace diversity is executed against company policies and procedures and taking into account how employees are accommodating and embracing new practices, if policy is precisely translating within business procedures and if improvements are seen. 4.How would you make your recommendations to your organisation for making further changes to diversity implementation? By looking at the evidence and documentation produced as a result during review and evaluation, the shipping company can make recommendations for making further changes to diversity implementation. References Fujimoto, Y. and EJ Härtel, ,Charmine. (2017). Organizational diversity learning framework: Going beyonddiversitytrainingprograms.PersonnelReview,[Online]46(6),1120-1141.Available: https://search.proquest.com/docview/1935253306?accountid=30552Accessed on 29 Nov. 2018 Goswami, S. and Kishor, B. (2018). Exploring the relationship between workforce diversity, inclusion and employee engagement.Drishtikon : A Management Journal,[Online]9(1), 65-89. Available:https://search.proquest.com/docview/2024034410?accountid=30552Accessed on 29 Nov. 2018 Holck, L. (2016). Putting diversity to work.Equality, Diversity and Inclusion: An International Journal,, [Online]35(4), 296-307.Available:http://dx.doi.org/10.1108/EDI-12-2015-0107Accessed on 29 Nov. 2018 6
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WORK AND DIVERSITY Holck, L., Muhr, S. L. and Villesèche, F. (2016). Identity, diversity and diversity management.Equality, DiversityandInclusion:AnInternationalJournal,[Online]35(1),48-64.Available: http://dx.doi.org/10.1108/EDI-08-2014-0061Accessed on 29 Nov. 2018 Ng, E. S. and Sears, G. J. (2018). Walking the talk on diversity: CEO beliefs, moral values, and the implementation of workplace diversity practices.Journal of Business Ethics,[Online]1-14.Available: http://dx.doi.org/10.1007/s10551-018-4051-7Accessed on 29 Nov. 2018 Okoro, E. A. and Washington, M. C. (2012). Workforce diversity and organizational communication: Analysisofhumancapitalperformanceandproductivity.JournalofDiversityManagement (Online),7(1),57.Available:https://search.proquest.com/docview/1418717001?accountid=30552 Accessed on 29 Nov. 2018 Sharma,U.(2016).Managingdiversityandculturaldifferencesatworkplace.IPEJournalof Management,[Online]6(2), 63-79. Available:https://search.proquest.com/docview/1894952768? accountid=30552Accessed on 29 Nov. 2018 Trittin,H.andSchoeneborn,D.(2017).Diversityaspolyphony:Reconceptualisingdiversity management from a communication-centred perspective.Journal of Business Ethics,[Online]144(2), 305-322.Available:http://dx.doi.org/10.1007/s10551-015-2825-8Accessed on 29 Nov. 2018 7