Workplace Learning: A Study on Learning Environment and Training Practices

Running head: WORKPLACE LEARNING
WORKPLACE LEARNING
Name of Student
Name of the University
Author Note

WORKPLACE LEARNING1
Workplace rating as a learning environment
1. Yes
2. Yes
3. Yes
4. Yes
5. Yes
6. Yes
7. Yes
8. Yes
My position
Q1. Customer service provider
Q2. I feel that the learning process needs to be changed because the employees should be
allowed to practically carry out their learning.
Q3. No I do not have the responsibility to arrange for the training as I am only a trainee for
this purpose.
Q4. I am not the only one who feels this way, other employees also feel that we all should be
given chance to carry out the out learning practically.
Q5. Trainers and other experts are needed for carrying out proper workplace learning.
Q6. They can be enlisted by clearly defining them their goals.

WORKPLACE LEARNING2
Q7. We may need the help of facilitators from outside for the purpose of formal training.
Basic workplace information 1:
Workplace name- Woolworths Supermarket Australia
Is it in one site- No, it operates in different countries also.
Addresses: Postal address is PO Box 8000, Baulkham Hills NSW 2153 and the street address
is 1 Woolworths way, Bella Vista NSW 2153.
Core business: supermarket retail chain and they meet the daily necessity goods of the
customers.
Other important activities are that they support their farmers and therefore try to protect their
interest.
Different sites do not carry out different activities and same activities are carried out by all
the locations across different sites.
Basic workplace information 2:
National union of workers and Shop distributive and allied employees associations and others
are some of the major trade unions of Woolworths.
Yes Woolworths has a training agreement with the major unions such as with the Shop
Distributive and allied employees association and the main points of agreement are that the
parties try to maintain proper take home payment of the employees and various other
conditions related to the employees workplace issues.
Major awards of the retail company include carrier awards and many other awards. Yes there
are awards related to the training activities such as training excellence award.