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Workplace Problem within Tesco

   

Added on  2020-02-03

12 Pages4063 Words50 Views
People andOrganizations1

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3WORKPLACE PROBLEM within tesco........................................................................................3CAUSES OF PROBLEM................................................................................................................6THEORIES AND CONCEPTS THAT ARE RELEVANT TO WORKPLACE PROBLEM........8Conclusion and recommendations.................................................................................................10REFERENCES..............................................................................................................................122

INTRODUCTIONIn the present era of globalisation, workplace problems are diverse and thus it is essentialfor the employer to identify the causes of issue to attain team goals. Furthermore, it is essentialfor the individuals working in business to develop team work and collaborative needs so thatconflicts at workplace can be overcome effectively and efficiently. There are different types ofworkplace issues which are faced by enterprise such as lack of motivation, training anddevelopment, communication problem, bullying, performance issues etc (Boella and Goss-Turner, 2013). However, it is essential for the top management of firm to identify workplaceproblems so that employee morale can be enhanced by implementing effective motivationaltheories and models such as Maslow's Hierarchy needs to attain job satisfaction. In the currentstudy, A British Multinational Retailer, Tesco has been selected because it is facing workplaceissues related to employee motivation. Therefore, it is significant for the firm to enhanceemployee motivation to attain desired results and goals. WORKPLACE PROBLEM WITHIN TESCOThere are different workplace issues which are faced by the organisation such ascommunication, job satisfaction, conflict, discrimination, lifestyle acceptance, ethnic and culturaldifferences, bullying and motivation (Hayton, 2012). Hence, it can be considered that Tescofaces motivation problem among their workers which affects their morale and productivity. Itcan be assessed that workplace is an environment in which different individuals work withdifferent personalities; communication styles etc. because of this reason differences among theemployees arise. Therefore, it is essential for them to bring harmony and happiness at theworkplace by releasing stress and organising various motivational activities so that performanceof individual can be enhanced to attain desired targets. However, in order to support growthwithin Tesco it is essential for them to recruit skilled and motivated staff so that they can identifycustomer needs and deliver them with best quality of products and services. It is also essentialfor Tesco to support their employees in their different roles and levels so that employeemotivation is attained for continuous growth of enterprise (Hoque, 2013). The identifiedworkplace issue is employee motivation therefore; business is required to encourage its3

employees by improving their knowledge, skills and job satisfaction through training anddevelopment as well as providing relevant and timely reward and benefits. Tesco faces issues regarding staff motivation as it decreases employee morale and thus;leads to decrease productivity of employees (Edgar and Geare, 2005). Therefore, it is essentialfor the business to enhance motivation among workforce so that they can work harder and attaingreater output within less time. Also, highly motivated staff requires less supervision and thus itdemonstrates effective quality services to satisfy consumer needs. Motivated staffs are moreproductive and are less likely to make mistakes, cause accidents or involve in any type ofworkplace conflict. Therefore, it is suggested to every business enterprise to engage theirworkers and develop loyalty towards the firm so that effective workplace environment can bebuild. Thus, it negatively affects both quality of work and efficiency of workers to carry out theirjobs. It is essential for each and every enterprise to assess that business mainly depends upon twogroups of people i.e. customers and employees. Therefore, it is essential for the business tosatisfy needs of both the individuals and attain positive results. Thus, Tesco is required to fulfilthe needs of staff by providing them with unique and diverse lifestyle within workplace and alsooffer them reward and recognition to improve their service quality (Francis and D'Annunzio‐Green, 2005). The company satisfies the needs of customers by providing them with best qualityproducts and services to achieve customer loyalty and enhance sales and profitability. Tesco is also required to overcome the issues related to employee motivation therefore; itis essential for the top management to value their employees and create trust and respect amongthem so that it helps them to provide realistic goals and interesting environment to enhanceworker motivation. However, in the organization satisfied member of staff works in partnershipwith other team members to achieve individual and team objectives. It means that it assists theemployees to fairly treat their customers and receive feedback from them so that desiredoutcomes can be attained. Furthermore, staff satisfaction and motivation is essential part becauseit helps Tesco to provide opportunity to its employees to meet the desired goals. Business isrequired to make sure that employees need to be satisfied so that they can be retained for longterm in the business (Lewicka and Krot, 2015). Organisation provides various benefits to itsconsumers such as pension scheme, training and development, rewards and recognition whichenhances morale of workers and thus improves their living standard so that staff attrition rate4

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