Managing a Successful Business Project

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This research project focuses on the impact of COVID-19 on workplace transformation at ALDI, a German supermarket chain. The project includes tasks such as project management, research methodology, literature review, and reflection. The importance of project life cycle, factors of project management plan, and stages of project life cycle are discussed.

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Managing a Successful
Business Project

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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Task 1...............................................................................................................................................3
TASK 2..........................................................................................................................................10
Project Management Plan.........................................................................................................11
Literature Review......................................................................................................................13
Research Methodology.............................................................................................................15
Justification of choices made in design of PMP.......................................................................16
TASK 4..........................................................................................................................................17
Refection...................................................................................................................................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................20
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INTRODUCTION
Workplace transformation can be defined as an act of rethinking about the provision of flexible
workspaces in order to accommodate workers and equipment, so that effective and efficient
accomplishment of work could be ensured (Almeida, Santos and Monteiro, 2020). With the help
of workplace transformation initiative during the time of COVID – 19, it has been identified that
people are regarding their work and company more positively. Workplace transformation can be
easily evidenced with the emergence of pandemic in terms of how workforce is implementing
there work, from where they are working and how do they interact with their colleagues and
other employees.
This research project is based on the impact of COVID – 19 in workplace transformation
which will be studied in the context of ALDI which is a supermarket chain based in Germany. It
was founded in 1961 by Theo Albrecht and Karl Albrecht. Its business is expanded over 20
countries and has more than 11000 stores across the globe.
There are three tasks that would be accomplished in order to address the research
question where in the beginning discussion pertaining to project management will be done in
terms of Project Life Cycle, factors to be considered during PMP compilation, importance of
PLC in managing a successful business project, evaluation of stages of PLC and research
strategies and methods. The second task will consists of research aims, objectives, PMP,
literature review, research methodology, work breakdown structure, Gantt chart and project
timelines along with justification of choices made while preparing PMP. At last reflection will be
done on the learnings and development resulting from undertaking this research project.
MAIN BODY
Task 1
Project management
Project management is a process of managing a certain project of the organisation. This is
a complete structure contain all the derails in respect to the aim behind the project, tactics that
are used to conduct the project and the way entire project will mage by the venture. The project
management comprise with the skills, tools and techniques that are used to deliver or execute the
entire project. This is a complete basis through which the project will manage by the firm. The
project management further comprises with different stages that perform to handle and manage
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the entire project. This entire practice of project management is implement in context to both big
as well small projects handle by the organisation.
Project life cycle
Project life cycle is an entire journey through which projects will be managed and deliver
by the organisation. This is a complete survey comprises with different stages that are associated
with project. Life cycle include the different stages through which the project will; handle and
manage by the venture. The project life cycle further includes different stages such as initiation,
planning, executing, monitoring and closing the entire project (Bjorvatn and Wald, 2018). All
these are the stages involve in the project that are require to handle by the manager in order to
execute and deliver the final project. Project life cycle denoted as the complete life spam through
which the project will be handled and managed by the management. The role of the project life
cycle is to allow the manager to conduct every activity of the project in a most systematic
manner. Different stages allow the manager to coordinate and manage the entire project in the
best way possible.
Stages of project life cycle
The project life cycle comprises with multiple stages that include initiation, planning,
executing, monitoring and closure. All these stages contain certain valley or significance in the
entire project management practice. Different stages associated with the project life cycle can
demonstrate in the following points.
Project initiation: is a project phase where the project is analysed at the initial level. In this
stage manager create a project charter or the business case. This stage design the aim and
objective of the project and the mane also specify why the project is important and necessary at
this given point (Brewer and Dittman, 2018). The key stakeholders that will become a part of the
Project aims and objectives
Aim
The study aims to determine the impact of COVID – 19 in transforming workplace practices with
reference to ALDI.
Objectives
To understand the concept of workplace transformation.
To identify the need and importance of workplace transformation with the emergence of
pandemic like COVID – 19.

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To identify the challenges faced in workplace transformation due to the advent of
COVID – 19.
To suggest the practices of workplace transformation for smoother working at ALDI
during COVID – 19.
Project management
Project management is a process of managing a certain project of the organisation. This is
a complete structure contain all the derails in respect to the aim behind the project, tactics that
are used to conduct the project and the way entire project will mage by the venture. The project
management comprise with the skills, tools and techniques that are used to deliver or execute the
entire project. This is a complete basis through which the project will manage by the firm. The
project management further comprises with different stages that perform to handle and manage
the entire project. This entire practice of project management is implement in context to both big
as well small projects handle by the organisation.
Project life cycle
Project life cycle is an entire journey through which projects will be managed and deliver
by the organisation. This is a complete survey comprises with different stages that are associated
with project. Life cycle include the different stages through which the project will; handle and
manage by the venture. The project life cycle further includes different stages such as initiation,
planning, executing, monitoring and closing the entire project (Bjorvatn and Wald, 2018). All
these are the stages involve in the project that are require to handle by the manager in order to
execute and deliver the final project. Project life cycle denoted as the complete life spam through
which the project will be handled and managed by the management. The role of the project life
cycle is to allow the manager to conduct every activity of the project in a most systematic
manner. Different stages allow the manager to coordinate and manage the entire project in the
best way possible.
Stages of project life cycle
The project life cycle comprises with multiple stages that include initiation, planning,
executing, monitoring and closure. All these stages contain certain valley or significance in the
entire project management practice. Different stages associated with the project life cycle can
demonstrate in the following points.
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Project initiation: is a project phase where the project is analysed at the initial level. In this
stage manager create a project charter or the business case. This stage design the aim and
objective of the project and the mane also specify why the project is important and necessary at
this given point (Brewer and Dittman, 2018). The key stakeholders that will become a part of the
project will also formulate and identify at this stage of the project life cycle. Feasibility study
will also uncut in respect of the project at this level. Team are designed and assembled at this
level over different roles. This is just an initiation phase of the project life cycle.
Planning: At this level or stage the planning is conducted. On the basis of the aim and objectives
are set of the project and headline is decided for the project proper planning is conducted in a
way how the entire project will be implemented by the management. This involve documentation
of the project plan, project deliverables are set, requirements are set and such like of practices are
followed. Schedule of the project will also et at this level. The manager also prepares the budget
of the project. This phase is one of the most significant stage associated with the project life
cycle.
Executing: the name itself demonstrate the way the entire project will execute by the
management. This involve execution of the project scope. Team work is also managed at this
level. Changes are identifying and recommend at this level by the manager (Muthy, Sookram and
Gobin-Rahimbux, 2019). Project communication is also managed by the manager at this stage of
reject life cycle. Meetings with stakeholders involve in the project is also design at this level.
Team building exercises are also conduct at this level. Project milestone are preparing at this
level.
Monitoring: is a phase where the 0bservation is done in respect to how the project has been
conducted and coordinated. Monitoring project plan is defined at this level. IT capabilities and
requirements are also understanding by the manager at this level. Data collection plan is also
monitor by the manager (Ruan and et.al., 2019). Deployment strategies are also implement and
monitor by the manager. Equipment are installed at this level. This stage allows the manager to
monitor and review the entire project.
Closure: is the final phase of the project life cycle. This is a phase which allow the stakeholder
to close the entire project. Achievements are formulated by the manager. Final changes are also
make at this level. Deliverables are also finalised by the manager.
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Factors of project management plan
There are plenty of factors associated with the project management that need and require
to consider ruby the manager. This involve the aim and objective that is set for the project. Aim
is the final direction that manager is trying to achieve in order to execute the whole project.
Project plan also require to develop and design at this level. Project scope is also try to manager
effectively. The scope of the project is one of the core aspect and factor associated with the
project. Effective communication is also become one of the core element or factor associated
with the project. The role of communication is significant in every project that manner is trying
to handle. Managerial support is another core element or factor that is consider while
implementing the project. Resources that are allocated over the project are also another crucial
factor or element that need to consider while imputing and managing the whole project.
Importance of project life cycle
Project life cycle is a complete description of the fact and different stages that need to
execute in order to implement the final project. These are the stages and the practice that need to
consider for executing the final project. Life cycle of the project disclose all the parts and
strategies that can be consider while executing the entire project (Noguera, Guerrero-Roldán and
Masó, 2018). The project life cycle is a standard technique or approach adopted to handle the
entire project. Further, in order to execute the whole project in a given time project life cycle
play a fundamental role for the manager.
Evaluation of stages of PLC
Deliverables are the one that are used in the project and further channelize the final
direction of the project. Quality involve the efficiency project could execute. Every project
involve financial resources and accessories involve in executing the whole project idea. All the
investment related to finances and time include risk in the project (Akbar and et.al., 2018). In
case of any failure manager will face in implementing the whole project ion an effective manner
this will result into the failure of whole project that also contain as a risk involve in the project.
Communication are used in the form of written and verbal. Ethics form and consent form is also
designed to take approval in the project.
Range of research method in project

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Stratifies allow the researcher to implement the whole project. Research methods are
segregated into qualitative and quantitative. strategies that are used in this project is experimental
research and case study research to collect suitable data and information in order to execute the
whole project. These researches play a fundamental role for the scholar and manager to execute
the whole project in the most effective way possible. This project has used qualitative research
method which will allow the manager to conduct the study in the most efficient manner. Case
study is also conduct for the similar project so that right and suitable information can be
collected over the project.
project will also formulate and identify at this stage of the project life cycle. Feasibility study
will also uncut in respect of the project at this level. Team are designed and assembled at this
level over different roles. This is just an initiation phase of the project life cycle.
Planning: At this level or stage the planning is conducted. On the basis of the aim and objectives
are set of the project and headline is decided for the project proper planning is conducted in a
way how the entire project will be implemented by the management. This involve documentation
of the project plan, project deliverables are set, requirements are set and such like of practices are
followed. Schedule of the project will also et at this level. The manager also prepares the budget
of the project. This phase is one of the most significant stage associated with the project life
cycle.
Executing: the name itself demonstrate the way the entire project will execute by the
management. This involve execution of the project scope. Team work is also managed at this
level. Changes are identifying and recommend at this level by the manager (Muthy, Sookram and
Gobin-Rahimbux, 2019). Project communication is also managed by the manager at this stage of
reject life cycle. Meetings with stakeholders involve in the project is also design at this level.
Team building exercises are also conduct at this level. Project milestone are preparing at this
level.
Monitoring: is a phase where the 0bservation is done in respect to how the project has been
conducted and coordinated. Monitoring project plan is defined at this level. IT capabilities and
requirements are also understanding by the manager at this level. Data collection plan is also
monitor by the manager (Ruan and et.al., 2019). Deployment strategies are also implement and
monitor by the manager. Equipment are installed at this level. This stage allows the manager to
monitor and review the entire project.
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Closure: is the final phase of the project life cycle. This is a phase which allow the stakeholder
to close the entire project. Achievements are formulated by the manager. Final changes are also
make at this level. Deliverables are also finalised by the manager.
Factors of project management plan
There are plenty of factors associated with the project management that need and require
to consider ruby the manager. This involve the aim and objective that is set for the project. Aim
is the final direction that manager is trying to achieve in order to execute the whole project.
Project plan also require to develop and design at this level. Project scope is also try to manager
effectively. The scope of the project is one of the core aspect and factor associated with the
project. Effective communication is also become one of the core element or factor associated
with the project. The role of communication is significant in every project that manner is trying
to handle. Managerial support is another core element or factor that is consider while
implementing the project. Resources that are allocated over the project are also another crucial
factor or element that need to consider while imputing and managing the whole project.
Importance of project life cycle
Project life cycle is a complete description of the fact and different stages that need to
execute in order to implement the final project. These are the stages and the practice that need to
consider for executing the final project. Life cycle of the project disclose all the parts and
strategies that can be consider while executing the entire project (Noguera, Guerrero-Roldán and
Masó, 2018). The project life cycle is a standard technique or approach adopted to handle the
entire project. Further, in order to execute the whole project in a given time project life cycle
play a fundamental role for the manager.
Evaluation of stages of PLC
Deliverables are the one that are used in the project and further channelize the final
direction of the project. Quality involve the efficiency project could execute. Every project
involve financial resources and accessories involve in executing the whole project idea. All the
investment related to finances and time include risk in the project (Akbar and et.al., 2018). In
case of any failure manager will face in implementing the whole project ion an effective manner
this will result into the failure of whole project that also contain as a risk involve in the project.
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Communication are used in the form of written and verbal. Ethics form and consent form is also
designed to take approval in the project.
Range of research method in project
Stratifies allow the researcher to implement the whole project. Research methods are
segregated into qualitative and quantitative. strategies that are used in this project is experimental
research and case study research to collect suitable data and information in order to execute the
whole project. These researches play a fundamental role for the scholar and manager to execute
the whole project in the most effective way possible. This project has used qualitative research
method which will allow the manager to conduct the study in the most efficient manner. Case
study is also conduct for the similar project so that right and suitable information can be
collected over the project.
TASK 2
Specification of research aim
The study aims to determine the impact of COVID – 19 in transforming workplace practices with
reference to ALDI.
Identification of research Objectives (SMART objectives)
1. To determine the need and importance of workplace transformation for ALDI Co. by
obtaining their employee's experience during COVID-19 through questionnaire.
2. To identify the challenges faced by management and employees of ALDI in workplace
transformation with the emergence of COVID-19 within the duration of two months.3. To suggest effective workplace transformation practices to the management of ALDI by
the end of this quarter to ensure smoother working on the basis of views obtained through
questionnaire and literature review.
Broad research questions
1. What is meant by workplace transformation?
2. What is the need & importance of workplace transformation for the employees of ALDI
during COVID-19 pandemic?
3. What challenges did the management and employees of ALDI have faced in transforming
their workplace practices in the event of COVID-19?

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4. What are the effective workplace transformation practices that could be suggested to the
management of ALDI to ensure smoother working and achievement of organizational
goals in desired manner?
Project Management Plan
A project management plan is basically a formal document which state how the project is
being executed, monitored and control. This also involves the evaluation and selection of key
features which are necessary for the completion of different activities of projects. The project
management plan of current research project are as follows:
Scope: This is first feature which state the aspects of a project. The scope of present
research is such that it will cover the impact of Covid-19 in transforming the workplace
practices only (Zuo and et.al., 2018). Also, the research project is based on retail
company of UK so this information can only useful for UK retail sector.
Cost: This is another factor which state the amount of money required to complete the
research in the best manner possible. In order to complete all activities related to research
such as conducting survey etc. the researcher will require an amount of $800. This money
will be allocated by researcher in different activities of research.
Deliverables: This factor indicates the main purpose or aim of the project that researcher
wants to deliver to its users. The present research project will deliver the information on
impact of Covid-19 situation over the workplace practices transformation with reference
to UK company name ALDI (Mothupi Mukonza, and Khalo, 2022).
Time: This is another aspects of project management plan which state the number of days
require to complete the research project. The total number of time currently require by
the researcher to complete this project in successful manner is 2 months approximately.
Quality: In order to maintain the quality of present research, the researcher will collect
the realistic data from the authorized website and employee of ALDI company. Also,
quality management measures will be undertaken by researcher to manage quality of
project (Unterhitzenberger and Bryde, 2019).
Risk: There are various risk associated with the project such as delay in completion, cost
overburden etc. which is properly identified by the researcher in order to complete this
project in the best manner possible. The most significant risk faced by researcher in
current research project is accuracy of data.
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Communication: In order to achieve the aims and objectives of present research project,
the researcher will use the face-to-face and telephonic communication mode to
effectively communicate with the respondent, management of company, stakeholders etc.
Resources: The resources will be use by researcher to complete the present research in
the best manner possible is technology, finance as well as human resources of 10
personnel.
Work Break Down Structure
Time-frame
Activities/
Weeks
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8
Identification
of research
topic
Review of
literature
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Drafting
Methodologie
s
Complete
proposal
Designing
questionnaire
Collection of
data
Analysing
data and
interpretation
Discussion
and
conclusion
Submission
Literature Review
Concept of workplace transformation
According to Hwang and Höllerer, (2020) can be defined as an opportunity of moving
towards more dynamic or new models of working with the changes taking place in organization's
environment. It is helpful in providing opportunities for revolutionary change and enhancement
of organizational performance. Shankar, (2020) has described workplace transformation in terms
of change in working pattern with the advent of COVID-19 pandemic that is, shifting from on
site working to work from home practices due to the necessity of maintaining social distancing
and restriction of people movement with the imposition of lock-downs.
Need and importance of workplace transformation
As per the views of Dwivedi and et.al., (2020), workplace transformation is necessary
even when there is a need arises for implementing advanced technologies. Also, when

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environmental changes made it compulsory to implement transformation in working practices,
then such workplace transformation become necessary.
Bartsch and et.al., (2020) has identified that workplace transformation is helpful in
providing a range of benefits to the employer such as empowering employees towards working
in effective manner which leads to increase in both morale and productivity. Also,
transformation in working practices becomes necessary to enhance communication &
collaboration among employees due to the need of work that an organization needs to
accomplish is highly complex and collaborative. Accordingly, need of flexible workspaces arises
to ensure higher collaboration and creativity among team members.
Parker, (2020) has stated that adaptation to changing needs of the environment demands
for workplace transformation, for instance, to remain competitive, retention and attraction of the
best talent and better innovation. Accordingly, there is a need for dramatic workplace
transformation to reap higher benefits and ensure sustainability of business.
Savić, (2020) has identified the importance of workplace transformation with reference of
the emergence of COVID-19 as almost all the business organization across the globe has
implemented transformation in their working pattern by shifting from on site to work from home
practices. This scenario has made it compulsory for organizations to transform their workplace
practices and it can be said that businesses should always be ready and employees should be
motivated enough to implement workplace transformation.
According to the views of Nagel, (2020), the talent management strategies has
become highly intensified with the focus not restricted to just attraction and retention of talent
but also on the provision of support and enabling employees in implementing remote working
effectively. There are many organizations that succeed in implementing remote workplace
through effective planning which helps in better workplace ecosystem along with equipping
employees to support effective and efficient business operations.
Challenges faced in the implementation of workplace transformation
Kim, (2020) has identified that generally organizations faces difficulty in implementing
transformation at workplace because it is s human tendency to resist change when they already
comfortable with the existing processes and tools. With regards to the current scenario where the
COVID-19 has came under control due to which businesses are moving towards their previous
working patterns, there are many employees who are resisting this change and demanding for
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initiatives regarding lasting workplace transformation as employees have become habitual of
working from the comfort of their homes. Accordingly, this could be the biggest challenge faced
by modern businesses in managing talent to ensure retention and attraction of efficient talent.
Research Methodology.
Research methodology is a set of tools and techniques which is basically used by the
researcher in order to conduct research is more comprehensive and focused manner. The
different type of research method, philosophy, data collection sources, analysis used by the
researcher for current project are as follows: Research Type: The two types of research method is qualitative and quantitative
research. Qualitative research method means collection, analysis and interpretation of
data using theory, concepts etc. While on the other hand, quantitative research involve the
information of topic and aims in the form of facts, figures and numerical data (Taofeeq,
Adeleke and Hassan, 2019). For the present research, the researcher has selected
qualitative research method because it involves theoretical framework and facts to
collect and analyse the impact of Covid-19 over workplace practice transformation.
Research Philosophy: This means the beliefs and values used by the researcher for the
selection of different type of research methods. This is of two type interpretivism and
positivism. For the present research interpretivism philosophy has been selected by
researcher because it involves human interest in data collection and also suit qualitative
method.
Data Collection: There are two sources of data collection which involve primary as well
as secondary. In present research, the researcher has selected both primary and
secondary sources. The survey method is being used by mean of questionnaire for
primary sources and various books, journals, articles, etc. is being used by means of
literature review for collecting secondary data (Susilowati and et.al., 2021).
Sampling: The two types of sampling method is random and non-random sampling
method. In the current research project, the random sample of 30 employees of ALDI
company has been selected by researcher.
Data Analysis: For the present research, the researcher has selected thematic analysis
rather than SPSS software to analyse the data collected from primary sources.
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Ethical consideration: The researcher has followed all the ethical values such as consent
form from employee, collection of reliable data from authorized website, storing data in
locker in order to protect the confidential information of company.
Justification of choices made in design of PMP
Project management planning help the researcher in completing each and every activity
of the project in the best manner possible along with the achievement of aims and objectives.
The scope of project is UK retail sector because the project is based on retail company ALDI
whose workplace practices has transformed to large extent due to Covid-19. The schedule and
time selected for this project completion is 2 months because during this time period the
researcher able to meet all aspects of project in the best manner. The cost has been estimated for
present project is £800 because the researcher has identified the funds require for each task or
activities of projects (Pandey and Pandey, 2021). In order to manage the quality of project, the
researcher has use quality management measures because this is one of the best way to manage
project quality and collect reliable data. Face to face or telephonic communication mode will
help the researcher in analysing the facial expression of respondent and quickly respond to
company management and stakeholder respectively. Also, the 10 personnel of human resources
is enough is complete the activities of project on time and achieving project aims and objectives.

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TASK 4
Refection
The value I have gained from this present research which include ability to understand
complex ideas, ability to connect theoretical concept with organization context etc. In simple
term, the present research report has helped me in developing and gaining the critical thinking
skills. It is because during this project I have faced difficulty in deciding the aims and objectives
of project. With the help of my research skill, I have managed to set the aims and objectives of
report which has further enhanced my critical thinking skill. This skill has helped me in writing
the literature review in critical manner and providing the best theoretical information on
workplace practices transformation due to Covid-19.
Also, I have faced difficulty in estimating the budget and cost factor of project
management plan which is required to complete the project in successful manner. This is an area
where I have realizes that I am unable to estimate cost and allocate them (Zangirolami-
Raimundo, Echeimberg and Leone, 2018). But I have learned this skill from one of my college
friend who gave me training on budgeting and allocation of cost. Now, I have learned this skill
which I will use further at the time when I receive same research report in the future.
After carrying out this research project, I have learnt about how contemporary businesses
are facing challenges in meeting changing requirements of environment in which they are
operating. With the help of obtaining views through questionnaire from employees of ALDI
company, I am able to understand the varying experiences of different individuals and relating it
with the literature review, I have connected the theoretical concepts and models of organizational
behaviour and management practices with the actual workplace scenario. Further, I have search
for various material to accomplish secondary research through literature review which help me in
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improving my research skills. Also, I have communicated with experts, my professor, employees
and other individual holding managing position which help me in improving and enhancing my
people skills. To meet the objectives of this research, I have constructed a questionnaire that I
filled with the employees of ALDI company to understand the concept of workplace
transformation, its importance in the time of pandemic like COVID-19 and what challenges that
management and employees faced due to the need for implementing transformational practices at
workplace. At last, I recognized that I am quite bad in communicating with outsiders which acts
as a barrier in obtaining information in required manner and if I get similar opportunities in the
future, I will ensure better results by working upon my communication skills through getting
involved in more group activities and taking advice from experts and researchers (Singh, Kumar
and Ahmad, 2020).
CONCLUSION
After summing up the above information, it is concluded that Covid-19 situation has
largely affected the retail industry of UK. This report has concluded the transformation of
workplace practices in ALDI company because of the Covid-19 situation in order to manage the
production of products and services such as sanitization arrangement, work from home practices
etc. The report has also covered the various factor that need to be considered for project
management plan. Lastly, in order to complete this project in successful manner the qualitative
method and both primary & secondary data collection sources has been used.
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REFERENCES
Books and Journals
Zuo, J. and et.al., 2018. Soft skills of construction project management professionals and project
success factors: A structural equation model. Engineering, Construction and Architectural
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Mothupi, T. F., Mukonza, R. M. and Khalo, T., 2022. Factors hindering the implementation of
the procurement plan in a selected national research utility. Journal of Transport and
Supply Chain Management. 16. p.11.
Unterhitzenberger, C. and Bryde, D. J., 2019. Organizational justice, project performance, and
the mediating effects of key success factors. Project Management Journal. 50(1). pp.57-
70.
Taofeeq, D. M., Adeleke, A. Q. and Hassan, A. K., 2019. Factors Affecting Contractors risk
attitude from Malaysia construction industry perspective. Social Science and Humanities
Journal. 3(6). pp.1281-1298.
Susilowati, M. and et.al., 2021, March. How to manage scope, time and cost of project
management plan to develop manufacture information system. In IOP Conference Series:
Materials Science and Engineering (Vol. 1098, No. 6, p. 062006). IOP Publishing.
Pandey, P. and Pandey, M. M., 2021. Research Methodology Tools and Techniques.
Zangirolami-Raimundo, J., Echeimberg, J. D. O. and Leone, C., 2018. Research methodology
topics: Cross-sectional studies. Journal of Human Growth and Development. 28(3).
pp.356-360.
Singh, M. K., Kumar, V. and Ahmad, T., 2020. Impact of Covid-19 pandemic on working
culture: an exploratory research among information technology (IT) professionals in
Bengaluru, Karnataka (India). Journal of Xi’an University of Architecture &
Technology, 12(5), pp.3176-3184.
Kim, R. Y., 2020. The impact of COVID-19 on consumers: Preparing for digital sales. IEEE
Engineering Management Review, 48(3), pp.212-218.
Nagel, L., 2020. The influence of the COVID-19 pandemic on the digital transformation of
work. International Journal of Sociology and Social Policy.
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Savić, D., 2020. COVID-19 and work from home: Digital transformation of the workforce. Grey
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