Analyzing Workplace Transformation at Amazon due to External Events

This report examines the workplace transformation at Amazon in response to major external events, particularly the COVID-19 pandemic. It investigates how Amazon adapted its strategies, focusing on remote work, digital transformation, and the challenges faced by managers during this period. The report includes a project management plan utilizing a Gantt chart and WBS, a literature review, a quantitative research methodology employing questionnaire surveys with 30 Amazon employees, and data analysis with interpretations of the findings. The research identifies both positive impacts, such as increased flexibility and digital adoption, and negative impacts, including increased employee stress and data security concerns. The report concludes with recommendations for Amazon to address these challenges and enhance its workplace transformation strategies.

Managing a Successful
Business Project

Contents
Topic: “How has a major external event transformed the workplace?”..........................................3
INTRODUCTION...........................................................................................................................3
Project aim and objectives...............................................................................................................3
Project management plan.................................................................................................................3
Gantt chart.......................................................................................................................................4
WBS.................................................................................................................................................6
Literature review..............................................................................................................................6
Research methodology.....................................................................................................................7
Data and findings.............................................................................................................................8
Data interpretation...........................................................................................................................9
Conclusion.....................................................................................................................................14
Recommendations..........................................................................................................................15
Performance review.......................................................................................................................15
REFERENCES..............................................................................................................................17
Appendices....................................................................................................................................18

Topic: “How has a major external event transformed the workplace?”
INTRODUCTION
Workplace transformation a process of rethinking of the flexible working environment in
order to accept new workers, technology and processes within a working environment. It consists
of exploring of the office plans, budgets and rendering. The external event through which
workplace transformation has changed is covid-19 pandemic (Alam, and Parveen, 2021). As this
helps many of the organisation in becoming digitally and also it has impacted negatively to most
of the organisation. The present report includes the organisation called Amazon which is one of
the e- commerce company and it includes artificial intelligence, digital streaming, cloud
computing etc. it is regarded as one of the biggest company of US in information technology. It
was founded in the year 1994 by Jeff Bezos. This report includes project management plan,
literature review, research methodology and data analysis part.
Project aim and objectives
Aim: “To identify the ways through which workplace transformation is done during covid 19 as
an external event. A study on Amazon.”
Objectives:
• To determine the concept of transformation in workplace.
• To identify the ways through which workplace transformation is done during covid 19 as
an external event in Amazon working environment.
• To analyse the challenges faced by managers of Amazon while using workplace
transformation strategies.
Project management plan
 Scope: The scope of this project is much wider because workplace transformation in
Amazon is due to the external event which helps the organisation in enhancing their
productivity in becoming digitally (Guo, Ergovan, and Seitl, 2021). This develop their
profitability and customer satisfaction is well.
 Time: Time is related when the limit that is needed to complete this project. Within this
research, researcher has using Gantt chart and WBS in order to complete it an effective
time period. It is about 10 weeks complete the research.

 Communication: Communication channels within this research includes both verbal and
nonverbal methods because in verbal communication information has collect the
information from employees and in nonverbal method is information is collected through
questionnaire which is used to provide answers.
 Cost: Cost is related with the amount which is spend by the investigator in order to
collect and conduct this research project (Wardak, Vallis, and Bryant, 2021). The amount
spends on primary research is £600 and the secondary research it is £200.
 Resources: The resources which are needed for completion of this project are pen, paper
responses, time limit, books and journals. These are needed to collect data and
information in perfect manner and complete at a given time period.
Gantt chart
It refers to a type of bar chart that helps in determining relationship among real time activity
understand standard schedule. It consists of two Axis horizontal and vertical that is having a
legend of indicating status of work and activities according to the plan management so that
project could be completed within a shorter time period (Jadczyk, Wojakowski, and Shreenivas,
2021). Chart includes list, timelines etc which has in executing the project management functions
such as initiation, planning and controlling etc.

WBS
Work breakdown structure is that which divides all the activities into various sections and allow
all the activities into the manageable task. It helps the researcher in completing research on
definite time period and it involves or roles and responsibilities performed by the investigator
(Elsersy, Sherif, and Hassanien, 2021). It includes accurate sources, cost and risk etc.
Literature review
According to Trawnih, Yaseen, and Jaber, (2021) Workplace transformation is regarded as
one of action for the team that helps in supporting within a workplace strategy for aim of an
organisation. It is important to have a workplace transformation within at working environment
because it helps in adopting new normal and changing in processes, techniques and technology
of the business. within current organization of Amazon, they are changing according to the
dynamic nature of market and developing updated technologies in their business environment.
From the views of Poenaru, (2021) There are certain ways through which workplace
transformation is done at a time of covid-19 as an external event in Amazon company. They
have given a remote work to employees in order to provide them flexibility at their home so that
they could walk anytime in order to support customers and feeling comfortable. This event has

transformed employee’s performance and productivity and resulting and enhancing their
motivation as well. It also develops stress among employees because employees are working
24/7 hours and they are not even getting any rewards as well. Amazon is working towards
providing growth opportunities to their employees, as many of the employees towards enhancing
their productivity.
According to the views of Patil, (2021), there are various challenges which are being faced
by managers of Amazon while implementing workplace transformation strategies within their
working environment, data and security issues because many of the organisations are moving
towards being digital and for that there are online payments and online shopping which consists
of customers data. if this data is leaked then this may result in severe risk for customers and
organisation both. So, this becomes an issue for the organisation in order to save their data and
create security for their customers. On the other hand, there are productivity issues because many
of the employees are working at remote work which results in creating more stress as they have
to work 24/7 hours which has reduces their motivation are they are also not getting enough
rewards or bonus for that (Namara, and Knijnenburg, 2021). This may result in becoming a
challenge, these could be considered by the managers of Amazon and develop the strategies
according to them in order to solve their issues and problems.
Research methodology
 Research method: Research method consisting of two types. These are qualitative and
quantitative research method. Qualitative method involves non-numerical information
about a specific topic. On the other hand, quantitative information includes numerical
information which involves charts and graphs. Within this research, investigator is
making use of quantitative research resulting in getting numerical and practical
information. there is a use of questionnaire survey which consists of close ended
questions.
 Data collection: Data is collected through two different methods (Hamilton, Swart, and
Stokes, 2021). These are the primary and secondary research methods. Primary method is
consisting of numerical and primary data which involves survey, graphs and charts in
order to collect data in effective manner. on the other hand, secondary data collection
method is that which brings theoretical information by analysing books and newspapers.
In this research investigator is using both of these methods. Primary data is collected

through questionnaire survey which consists of close ended questions. It involves use of
charts, tables and graphs. On the other hand, secondary data is collected through
analysing books and articles and it is presented in a form of literature review to get in
depth information about a specific topic (Çolak, and Çetin, 2021). These both methods
are used in order to get valid and reliable information.
 Sampling: The sample size method within this research is 30 employees of Amazon. In
this project probability random sampling is used in order to select a sample for providing
answers within a questionnaire survey.
Data and findings
Questionnaire
Q1. What do you understand about the term transformation at workplace? Frequency
a. One option for alteration that aligns workplace strategies 10
b. Improving collaborations 12
c. Rethinking of flexible workplaces 8
Q2. According to you, did you think, external business has transformed the
workplace within Amazon environment.
Frequency
a. Yes 20
b. No 5
c. Can’t say 5
Q3. What did you think, how workplace transformation is done at a time of
covid 19 pandemic in Amazon working environment?
Frequency
a. By providing remote work 5
b. By providing flexibility 15
c. By becoming digitally 10
Q4. How do you think, employees are getting affected by this workplace
transformation?
Frequency
a. By getting flexible working environment 8
b. By getting more stress 12
c. By getting remote work 10
Q5. According to you, did you think, company is providing growth Frequency

opportunities at a time of external event to the employees?
a. Yes 15
b. No 10
c. Can’t say 5
Q6. According to your views, which challenge is most faced by managers of
Amazon while implementing workplace transformation?
Frequency
a. Data and supplication issues 10
b. Issues in productivity of employees 12
c. Transmigrate from inheritance application 8
Data interpretation
Question 1 Understand about the term transformation at workplace
Questionnaire
Q1. What do you understand about the term transformation at workplace? Frequency
d. One option for alteration that aligns workplace strategies 10
e. Improving collaborations 12
f. Rethinking of flexible workplaces 8
Interpretation

From the above graph it is analysed that out of 30, 10 said one option for alteration that
aligns workplaces strategies is a meaning of a term transformation at workplace. the other 12
peoples and improving collaborations is the meaning of transformation at workplace. further, 8
people said rethinking of flexible workplaces is the meaning of transformational Workplace.
Question 2 External business has transformed the workplace within Amazon environment.
Q2. According to you, did you think, external event has transformed the
workplace within Amazon environment.
Frequency
d. Yes 20
e. No 5
f. Can’t say 5
Interpretation
From the above graph it is discussed that out of 30 members, 20 said yes, they think
external event has transformed the work place within Amazon environment. The other five
people said no external environment has not transform the workplace. the other five people said
they can't say about this statement and they have no idea about it.
Question 3. Workplace transformation is done at a time of covid 19 pandemic in Amazon
working environment

Q3. What did you think, how workplace transformation is done at a time of
covid 19 pandemic in Amazon working environment?
Frequency
d. By providing remote work 5
e. By providing flexibility 15
f. By becoming digitally 10
Interpretation
From the above table it is analysed that out of 30 members, 5 said workplace transformation is
done by providing remote work at a time of covid-19 pandemic in Amazon business
environment. The other 15 people said providing flexibility is the workplace transformation done
at a time of covid-19 pandemic in Amazon working environment. The other rest of 10 people
said becoming digitally is the workplace transformation company has done at a time of covid-19
pandemic.
Question 4 Employees are getting affected by this workplace transformation
Q4. How do you think, employees are getting affected by this workplace
transformation?
Frequency
d. By getting flexible working environment 8
e. By getting more stress 12
f. By getting remote work 10

Interpretation
From the table it is said that out of 30 respondents, 8 answered by providing flexible working
environment, employees are getting affected by the workplace transformation. The other 12
people said employees are getting affected through getting more stress at the time of workplace
transformation. The rest of the 10 people said employees are getting affected by receiving remote
work at the time of covid-19 in transformation of a workplace.
Question 5 Company is providing growth opportunities at a time of external event to the
employees
Q5. According to you, did you think, company is providing growth
opportunities at a time of external event to the employees?
Frequency
d. Yes 15
e. No 10
f. Can’t say 5