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Transformation of the Workplace: Strategies and Impact of COVID-19 - A Study on Deloitte

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Added on  2023/06/10

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This study analyzes the effective strategies related to workplace transformation due to COVID-19, with a focus on Deloitte. It examines the impact of COVID-19 on workplace transformation, Deloitte's problems in altering its workplace, and appropriate strategies to cope with the problems of workplace change brought on by COVID-19.

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Topic - “Transformation of the
workplace”

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Table of Contents
Topic - “Transformation of the workplace”.............................................................................................1
Introduction............................................................................................................................................3
Aim and objectives for the project...............................................................................................3
“To analyze the effective strategies related with the workplace transformation that is taking place within
organizations due to COVID, 19”. A study on Deloitte............................................................................3
Rational of research................................................................................................................................4
Literature Review...................................................................................................................................5
Research Methodology...................................................................................................................13
Data Analysis and Interpretation...................................................................................................15
Conclusion...........................................................................................................................................21
Recommendation..................................................................................................................................21
References............................................................................................................................................23
Template for evidence collection to be attached with the report by the learner:.................24
Template for Performance Review to be attached with the report by the learner:..........................26
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Introduction
Workplace transformation is the process of expanding workplace flexibility via the use of
cutting-edge innovation. Furthermore, it aids in the growth of individual creativity, allowing for
more efficient invention & development. The job pattern has been altered by the COVID-19.
During the shutdown, the majority of businesses run their operations using internet channels.
Deloitte is a global consulting firm based in London. The organization is most well-known for its
financial institutions (Attaran, Attaran and Kirkland, 2019). Workers may manage their personal
lives while working in a dynamic environment, allowing them to maintain a positive working
balance. In order to complete this research, Deloitte organization is considered, Deloitte Touche
Tohmatsu Limited, or Deloitte, is a business conglomerate with offices in more than 150
different countries worldwide. The job pattern has been altered by the COVID-19. It has
improved the hybrid & distant work patterns. Employees may now effortlessly continue working
from wherever. Employees who operate in a hybrid environment have the option of coming to
work on different days. Furthermore, telecommuting allows you to work from the comfort of
your own home
Aim and objectives for the project
Regular market research and analysis of business environment is essential for managing a
business organisation as it provides all relevant information need to make effective decisions.
This research ensures better determination and evaluation of factors of business environment and
attitude and behaviour of customers and stakeholders and it also make an organisation aware
about latest concepts and trends that are prevailing in environment. The main aim and objective
of the current project is provided as below:
Project aim -
“To analyze the effective strategies related with the workplace transformation that is taking
place within organizations due to COVID, 19”. A study on Deloitte
Research Objectives -
To contain a better understanding of workplace change and the influence of
COVID-19 on transformation processes.
To examine Deloitte's problems in altering its workplace in COVID time
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At Deloitte, to create appropriate strategies to cope with the problems of
workplace change brought on by COVID-19.
Research Questions
What is the understanding of workplace change and the influence of COVID-19 on
transformation processes?
How to examine Deloitte's problems in altering its workplace in COVID time ?
How to create the appropriate strategies to cope with the problems of workplace
change brought on by COVID-19 ?
Rational of research
It is determined that this researcher will help the researcher to develop appropriate methods for
dealing with the issues of organizational transition as a result of large external occurrences. The
project will contribute to a considerable base of information about the influence of COVID-19 on
workplace change.

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Literature Review
To contain a better understanding of workplace change and the influence of COVID-19 on
transformation processes.
As per view point of Ljubiša, 2021, revealed that Workplace transformation is the use of digital
technology to enhance people' jobs simpler. It's all about supporting workplace flexibility so that
employees may maintain a healthy work-life balance while working efficiently. 2020, according
to Guruprasad & Satyanarayana Murty, implementing transformation is difficult since the
organization must incorporate a large number of software’s, tools, & also methodologies.
According to Reader's point of view in 2017, the organization can utilize a variety of solutions to
address workforce transition concerns. Deloitte can do this by motivating workers in both
economic & non methods, ensuring that they adopt transformation in a timely & efficient manner
(Barry, 2021). They may communicate with their elders & coworkers via internet platforms
such as Zoom, Google Meet, & others, thanks to the increased usage of technology. As a result,
the COVID-19 has had a significant influence on corporate transformation methods.
In this case, the trainer must educate employees with the essential information so that they can
operate in a sophisticated & modernized workplace. In this context, Deloitte encountered a
number of problems during COVID-19 when implementing transformation at the workplace.
To examine Deloitte's problems in altering its workplace in COVID time
According to Kudyba, (2020) explained that In Deloitte, Covid 19 has a variety of negative
consequences when it comes to helping workforce change. During the epidemic, the firm had
issues due to the clear lockdown scenario. Work from home assignments were given to
employees, resulting in misunderstandings & even losses. Additionally, managing staff has
grown challenging owing to cultural differences, thus the corporation explored a workforce
overhaul in order to handle intercultural communication (Berg and Gustafsson, 2018). It is
ascertained that fostering workplace transformation can improve the organization's performance
using a hybrid model, & it is ascertained that the comment consequence is clear: a combination
employment model where a portion of the population works from outside typical workplace for a
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portion of time.
The most relevant question is: who is required to be at the workplace, when, & for what
purpose? Individuals really would like to know what comes next in terms of their employment
situation. Corporate leaders are responsible for charting the way for leaders & staff. Transparent
& continuous communication, with managers playing a key role, may help the business stay on
track (Dhiman & Marques, 2020).
According to Nagel, (2020), revealed that In Deloitte, covid 19 has a lot of positive
benefits on encouraging workplace change. The organization has initiated rapid reskilling of
employees in order to respond to changing conditions with better results. The company has also
sought to improve its administration & attitude. They have worked hard to foster an environment
of mutual respect, honesty, & candor. Individuals & teams have also been prioritized by
businesses. As a result, they've started to work more quickly. Companies can effectively reimage
their physical environment if it is judged that it fosters working transformative activities within
the covid 19 pandemic time period (de Lucas Ancillo and et. al., 2021). When creating the
workplace of the future, organizations must address the shifting dimensions & architecture that
will come from a mix work paradigm.
Businesses must guarantee that their physical location is in line with the aspirations of the
individuals who work there, since even employment will look quite different. Partnership,
inventiveness, & community-building may replace pre-pandemic cubicle arrangements in the
event of a pandemic.
At Deloitte, to create appropriate strategies to cope with the problems of workplace change
brought on by COVID-19.
According to Phillips, (2020), revealed that Workplace transformation is a process of
updating & developing workers' skills & capacities in order to keep up with corporate
developments. This type of change may be done in a variety of corporate areas. It might be in
expense techniques, the research & innovation team, human resources & advertising, or finance.
In the face of the covid 19 epidemic, it has been determined that changes in the general corporate
perspective, as well as varied cultures, are necessary for teamwork management & quality
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improvements. Job that we do today is vastly different from work that we did even 20 years ago.
To meet shifting workplace goals & support business development, corporate headquarters
design must adapt & alter (Dhiman and Marques, 2020).
The reimagining of flexible workplaces to accommodate changing forms of tasks,
personnel, & technologies is referred to as a workplace transformation. A considerable number
of our most senior professional staff is retiring soon, suggesting a potential skills shortage.
Businesses must adapt to today's youth, who want full resolution, effortless innovation, &
interesting settings. It is analyzed that companies might have to attract workers from a wider
geographic location in order to develop a virtual & dispersed workforce (Haddud and
McAllen,2018).
According to Yeganeh, (2021), defined that corporations must be focused on rising number of
contract employees & the expanding role of the owner as a social security net. This can serve to
separate important skills & also tasks while also dehumanizing people. Real top employees must
be involved for a smoother transition from developing for efficiency & also effectiveness to
constructing for resiliency. Those are the strategies the Del oitte can employ to speed up
workplace growth in the event of a virus. COVID-19 has accelerated the application of complete
electronic ways to re-create the greatest of in-person teaching through video feeds & systems.
Various strategies have been found as being useful in enhancing staff abilities in order to
maintain workplace transformative efforts. It is analyzed that CLOs may re-energize their
knowledge management by introducing technology training courses & also building learn
associate ecosystems to swiftly produce & distribute digital content to a big number of workers.
To do so, they'll have to grasp three trends. COVID-19 has accelerated the deployment of
entirely digital approaches to re-create the finest with in learning using live video & also
multimedia platforms.
According to de Lucas Ancillo, del Val Núñez & Gavrila, (2021), revealed that Deloitte
can cope with the negative consequences of Covid 19 in a number of ways, according to the
definition, & expedite organizational transformation. Improved remote working is one method in
which the company should install collaboration software so that interactions may take place

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without even any pauses & with adequate participation among industry colleagues. To maintain a
competitive advantage in the market, the corporation must do market research about its
competitors & also how they run their operations. In order to maintain successful staff
engagement, culture control must be addressed while implementing managers in telecommuting
(Hur and et. al., 2019). It is analyzed that because they decide on actions to safeguard the
company's future, companies must map out which talent pools will disproportionately affect &
push the firm forward.
Project management plan
In essence, a project management plan is a legal & also sanctioned statement that may be
used as a wide guide to guarantee that a project plan is carried out in a systematic manner. It has
been discovered that project management plans should incorporate a variety of criteria such as
cost, quality, collaboration, scope, personnel, & risk. It has been determined that no one will ever
be able to produce work properly without certain components. The following is an overview of
this importance in the context of this study report:
Cost – It is determined that in order to complete this project in a timely & also
acceptable way, an adequate cost structure must be established to aid in the completion of
all of the construction project plan's obligations (Kudyba, 2020). The investigator can
create an effective budget & include in the cost of the each operation in order to finish all
assigned duties on time. It is determined that investigator can figure in expenditures for
advertising, plants & machinery, print media, & also advertising charges using this
application. The cost of executing the project might be set at 4000 pounds by the
investigator.
Amount (£)
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Particulars
Plant & machinery
Print media
Marketing expenses
Promotional expenses
Total
700
800
1600
900
4000
Quality - It is a key component of this traditional project since it may help sustain the
research designer's & endeavor quality. It is analyzed that the investigators must gather
sufficient & relevant information & documentation to help in the scientific enterprise's
successful quality control. In order to complete the study, the investigator might collect
important data from people & examine it all. Method is used to gather fresh & fascinating
data by utilizing primary research & surveys (Lee, 2021).
Scope - This aspect of project management is critical since it has the potential to impact
the research field's effectiveness. It is determined that the scope has been found to be a
vital factor in establishing the development's efficacy; everybody should be interested in
participation. The project's scope may be useful in completing the research activity
quickly, & the investigator may work quickly to satisfy every one of the institution's
inquiry stated objectives. It is considered as a helpful aspect that are required to enhance
the skills and knowledge of researchers as well as facilitates wide scope in future and
opportunities. As researcher get high success in future as they have high knowledge
towards the uses of resources and methods of research and data collection.
Resources - It is seen as a procedure in which all accessible components are involved, all
of which can aid in the effective completion of this research project. Because the
investigative task cannot be finished without material requirements, it is critical that all
resources be engaged. It is analyzed that project planning necessitates the use of
personnel, promotional strategies, personnel, & also other specialized resources.
Time – This type of feature is crucial since it can help with carrying out a research
assignment inside the allotted time limit. The research faces a significant problem in
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completing all lines of questioning within a specific time limit in order to maintain the
city development value & efficacy. The researcher may consider a flexible timeframe to
complete each step.
Communication - In order to complete the study assignments in a timely & also
effective way, it is necessary to establish solid communications. Investigators may easily
connect with the target audience through effective communication methods, allowing
them to gather essential & appropriate responses from stakeholder & also use that
understanding to the study's completion. Plastic wrapping, the internet, & also face-to-
face talks may all be used to reach the target market (Meske and Junglas, 2021).
Risk - In order to correctly complete the project management plan, it is critical to identify
& define the risk aspect. The responsibility to influence performance is crucial because it
can help to reduce uncertainty & alleviate the consequences of problems that could
prohibit the operation from being finished effectively. According to the investigator,
effectively finishing the program is a risk since time control concerns might occur at any
time. Cost 7 budgets are also a source of project risk since the investigator must complete
each task on schedule & on budget.
WBS

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Work breakdown structure
It has been found that structure is indeed a theoretical model that may be beneficial in the design
& construction of all work functions, as well as allowing researchers to easily achieve the
project's purpose & also objectives. It is determined that several of the development's
assignment duties may be maintained, implemented, executed, planned, & also implemented
using the functioning organizational design. It is analyzed that this framework is frequently
divided into several elements that might help achieve the project's unique objectives & also goals
in a strategic & methodical sequence (Pataki-Bittó and Kapusy, 2021).
Gantt chart
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Gantt chart
The Gantt chart is said to have been invented by Henry Gantt sometime between 1910 & 1915.
This discussion's main purpose is to successfully perform & arrange all of the essential tasks. In
a Gantt chart, the psychological dependency & connectivity of all activities, as well as the
current timeline that primarily influences the status of the processes, are displayed.
Research Methodology
There are various research methods are considered by the researcher which ate given below-

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Qualitative research method:
It is feasible to obtain scientific knowledge in order to make relevant conclusions in a
timely way thanks to the usage of crucial instruments. A quantitative approach will be
used for the proposed topic so that the relevant data or information can be correctly
examined.
Qualitative method
It is a method of obtaining detailed knowledge about a given subject. This has to do with the
analysis of semi data.
Primary data collection: Primary data has a high dependability & legitimacy score
since it is acquired first & by the research.
Secondary data collection: There is no link to first-h& material because all of the
material is gathered from current sources.
1. Primary data collection: However, because the researcher must personally contact the
sources, it is a time-consuming strategy. A questionnaire is designed in order to obtain
the appropriate quantity of data from responders in the current situation.
2. Secondary data collection: Rather of gathering raw data, information is extracted from
other authors' work. Secondary data has been gathered for this study from peer reviewed
journals, papers, papers, & other sources.
3. Sampling framework: Sampling is the process of selecting individual components from
such a sample population. In this case, a random sampling approach was used to choose
40 Deloitte workers as a sample.
4. Ethical consideration: It is the study's responsibility to follow genuine techniques when
gathering data from primary & secondary sources.
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Data Analysis and Interpretation
1Q- On the basis of your opinion, Is workplace
change vital for the organization's development?
Frequency
A. Yes 35
B. No 5
35
5
Frequency
A. Yes
B. No
Interpretation
According to the findings of this study, 35 workers out of a total of 40 stated that workless
metamorphosis is required for the organization's success, while only 5 reacted negatively.
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2Q On the basis of your opinion, What is the greatest beneficial
advantage that the firm will obtain by implementing workplace
reformation practices?
Frequency
A. Empowering employees 8
B. Improve efficiency 5
C. Increase productivity 6
D. Better collaboration 10
E. Communication & innovation 5
F. Enhance digital culture 6
8
5
610
5
6
Frequency
A. Empowering employees
B. Improve efficiency
C. Increase productivity
D. Better collaboration
E. Communication and
innovation
F. Enhance digital culture
Interpretation
According to the results of this investigation, ten respondents said that increased cooperation is
one of the most beneficial benefits of correctly using & executing workplace transformation.
Eight workers said that employee engagement is the most important advantage, six said that
raising efficiency & enhance digital culture innovation are equally important transformation
benefits, & five said that improving efficiency & speed is the most important benefit.

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3Q According to you, which techniques are being used by the
company to ensure workplace change during a pandemic
Frequency
A. Focus on change management 5
B. Measure the results 6
C. Priorities the employees experience 8
D. Effective communication channels 11
E. Artificial intelligence 10
5
6
811
10
Frequency
A. Focus on change
management
B. Measure the results
C. Priorities the
employees experience
D. Effective
communication channels
E. Artificial intelligence
Interpretation
According to the above table, 11 persons said that efficient communication channels are the
major approach that the organization is pursuing in order to keep workplace change during the
influenza era. Machine learning seems to be the main strategy, according to ten people;
privatizing the employees' knowledge is the main plan, according to eight people; measuring the
result is the preferred plan, according to six people; & also focusing on change management is
the main strategy, according to five people.
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4Q According to you, Does the Covid epidemic have a direct
influence on the company's value & workforce mass transit?
Frequency
A. Yes 37
B. No 3
37
3
Frequency
A. Yes
B. No
Interpretation
According to the findings of this survey, 37 out of 40 respondents believe that Covid-19 has a
direct influence on the company's value & workplace change. Only three folks had a negative
reaction.
5Q - According to you, What kind of influence is the company
having in terms of implementing workplace process can be
regarded?
Frequency
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A. Positive impact 39
B. Negative impact 1
39
1
Frequency
A. Positive impact
B. Negative impact
Interpretation
In this study, 39 respondents said that birthplace transformation methods had a good influence on
the organization, while just one percent said that they have an adverse influence.
6Q- According to you, Does the Covid 19 epidemic help the company's
workplace conversion?
Frequency
A. Yes 36
B. No 4

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36
4
Frequency
A. Yes
B. No
Interpretation
According to the results of the poll, 37 persons believe that Covid 19 p&emic helps the
organization develop its workplace.
7Q According to you, Which types of workplace transformation
adjustments does the company examine throughout the p&emic time
frame?
Frequency
A. Increase the remote working 11
B. Enhancement in online purchasing 12
C. Increase in utilization of advance technology 10
D. Flexibility in working hours 7
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11
12
10
7
Frequency
A. Increase the remote
working
B. Enhancement in
online purchasing
C. Increase in utilization
of advance technology
D. Flexibility in working
hours
Interpretation
According to the findings of this study, 12 respondents believe that improving online shopping is
one of the most important improvements brought about by workplace transformation during the
pyramid era. Only 7 respondents said that the biggest change they saw following workplace
transformation during Covid-19 was an expansion in telecommuting, 10 people said it was a rise
in the use of technological advances, & 11 people said it was an increase in versatility in
business hours.
Conclusion
According to this report, it can be concluded that According to the research, most of the people
respondents are aware of the concept of workplace transition. Based on the research, with 20
participants, it can be determined that some respondents feel that using a technology channels is
one of the best methods to implement organizations are able electronically. In order to do so,
they must promptly identify essential value drivers & workforce groupings. It is analyzed that in
order to examined to determine the particular contributions of these professions to value creation
& to reconsider how current day-to-day responsibilities will change as a consequence of value
changes. Decide which activities, behaviors, & skills need to be altered. It is analyzed that make
a list of how many individuals need & also what type of folks they will be. If you're changing
from in-store sales to mostly free delivery, the technology staff & transport managers, for
example, would have a bigger effect on the future approach than they could have on the previous
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one. They may need a variety of skills to fulfill the rising demand & also customer expectations.
Recommendation
According to the discussion above on the influence of Covid 19 on workplace
transformation, the researcher has made just several suggestions that can assist to improve
workplace transformation practices in this particular organization. According to the investigator,
it is vital for the firm to create clear objectives in order to alter their working operations, & it is
also necessary for the company to focus on acknowledgment of their employees' strengths &
weaknesses (Yalina and Rozas, 2020). It is determined that the company must be aware of its
constraints so that all workers may perform effectively within those parameters (Rangraz and
Pareto, 2021). It is analyzed that, It has been determined that pandemics have a powerful effect
on workplace transformation & also shift from office to online organizational climate. Working
transformation advances technology growth while also providing businesses with complete
flexibility to accomplish their tasks according to their own comprehension. It is also suggested
that the firm build a distinct profile for the workforce so that they may recognize their worth &
importance in the organization & also give their all in order to preserve the organization's
productivity & performance (Selimović, Pilav-Velić and Krndžija, 2021). The organization must
instill some behavioral adjustments in its personnel so that they can handle transformation in
their professional careers while also improving their abilities & thinking. In order to narrow the
gap & also achieve new goals, the company has to hire more fresh & skilled individuals. This
will assist to push the staff & motivate & also encourage better (Soled, 2021).

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References
Attaran, M., Attaran, S. and Kirkland, D., 2019. The need for digital workplace: increasing
workforce productivity in the information age. International Journal of Enterprise
Information Systems (IJEIS), 15(1), pp.1-23.
Barry, B.M., 2021. A strategy model for workplace mediation success. Mediation Theory and
Practice, 6, pp.64-90.
Berg, O. and Gustafsson, H., 2018. Digital workplace strategy & design: a step-by-step guide to
an empowering employee experience. BoD-Books on Demand.
de Lucas Ancillo, A., del Val Núñez, M.T. and Gavrila, S.G., 2021. Workplace change within the
COVID-19 context: a grounded theory approach. Economic Research-Ekonomska
Istraživanja, 34(1), pp.2297-2316.
Dhiman, S. and Marques, J. eds., 2020. New Horizons in Positive Leadership and Change: A
Practical Guide for Workplace Transformation. Springer Nature.
Haddud, A. and McAllen, D., 2018, August. Digital workplace management: exploring aspects
related to culture, innovation, and leadership. In 2018 Portland International Conference
on Management of Engineering and Technology (PICMET) (pp. 1-6). IEEE.
Hur, J.Y., Cho, W., Lee, G. and Bickerton, S.H., 2019. The “smart work” myth: how
bureaucratic inertia and workplace culture stymied digital transformation in the relocation
of South Korea’s capital. Asian Studies Review, 43(4), pp.691-709.
Kudyba, S., 2020. COVID-19 and the Acceleration of Digital Transformation and the Future of
Work. Information Systems Management, 37(4), pp.284-287.
Lee, H., 2021. Changes in workplace practices during the COVID-19 pandemic: the roles of
emotion, psychological safety and organisation support. Journal of Organizational
Effectiveness: People and Performance.
Meske, C. and Junglas, I., 2021. Investigating the elicitation of employees’ support towards
digital workplace transformation. Behaviour & Information Technology, 40(11), pp.1120-
1136.
Pataki-Bittó, F. and Kapusy, K., 2021. Work environment transformation in the post COVID-19
based on work values of the future workforce. Journal of Corporate Real Estate.
Rangraz, M. and Pareto, L., 2021. Workplace work-integrated learning: supporting industry 4.0
transformation for small manufacturing plants by reskilling staff. International Journal of
Lifelong Education, 40(1), pp.5-22.
Selimović, J., Pilav-Velić, A. and Krndžija, L., 2021. Digital workplace transformation in the
financial service sector: Investigating the relationship between employees' expectations
and intentions. Technology in Society, 66, p.101640.
Soled, J.A., 2021. Workplace Transformation and Its Tax Compliance Implications. Vill. L.
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Rev., 66, p.575.
Yalina, N. and Rozas, I.S., 2020, February. Digital workplace: digital transformation for
environmental sustainability. In IOP Conference Series: Earth and Environmental
Science (Vol. 456, No. 1, p. 012022). IOP Publishing.
Template for evidence collection to be attached with the report by the
learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved (Account
for a minimum of six weeks with dates)
A. What have you completed?
B. Did you fulfil Task requirements?
C. Are you on track and within deadlines set?
D. Did you need to make any changes to your
project management plan?
Comments
To analyze the effective strategies related with the
workplace transformation that is taking place within
organizations due to COVID, 19”. A study on Deloitte
Yes
Yes
No
Any risks and / or issues identified?
Did you identify risks/issues with a lack of Related with effective management of time and
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skills required for undertaking research tasks?
Did you identify any additional risks/issues
that have an impact on the project
management plan?
resources.
No
Problems encountered
What barriers did you face?
How did you overcome them?
Lack of time and other assets
Use of WBS and Gantt chart was made to overcome
New Ideas and change of project direction Better and more effective ways of communication.
What Have I learnt about myself this week? How did I feel when I had to deal with
tasks/problems? Did I find it useful to complete the tasks? How well have I performed? What did I
contribute?
What can I improve on next week?
Felt frustrated.
Yes
Up to best of my skills
Can improve my communication and team

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How might this learning apply in the future?
management
Enhanced knowledge and skills for future research
work.
Tasks planned for next week Which tasks are priority?
Have you set aside sufficient time for
completion?
Procurement of authentic data
yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
Template for Performance Review to be attached with the report by the
learner:
E. What was the Project supposed to accomplish?
To analyze the effective strategies related with the workplace transformation that is taking place
within organizations due to COVID, 19”. A study on Deloitte.
F. Did the project succeed in its aims/ how do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes, as project is completed on time.
G. What things do you think worked well and why? Evaluate all aspects of the
project (e.g initial inception, project activities and project outcomes) from a
range of perspectives.
Communication was effective through use of formal as well as informal channels.
Various project management plans and tools were also used from initiation to end of
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project.
H. What problems emerged during the project and how were they tackled? Was
there timely identification of issues and resolution during the project process?
Problems related with insufficient time and resources were timely identified and
solved .
I. What did you learn from undertaking the project?
Better communication and interpersonal skills.
J. How would you rate your performance as a management consultant leading
the project?
9.5 out of 10.
K. What strengths and weakness of your performance did you identify?
My communication was my strength my time management is weakness.
L. How will this inform and support your continuous professional development?
Support my continuous professional development through providing better growth
opportunity and enhancing my knowledge and skills.
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