Transformation of the Workplace: Strategies and Impact of COVID-19 - A Study on Deloitte

Topic - “Transformation of the
workplace”

Table of Contents
Topic - “Transformation of the workplace”............................................................................................1
Introduction.........................................................................................................................................3
Aim and objectives for the project.............................................................................................3
“To analyze the effective strategies related with the workplace transformation that is taking place within
organizations due to COVID, 19”. A study on Deloitte..........................................................................3
Rational of research..............................................................................................................................4
Literature Review.................................................................................................................................5
Research Methodology.................................................................................................................13
Data Analysis and Interpretation.................................................................................................15
Conclusion.........................................................................................................................................21
Recommendation...............................................................................................................................21
References.........................................................................................................................................23
Template for evidence collection to be attached with the report by the learner:.................24
Template for Performance Review to be attached with the report by the learner:..........................26

Introduction
Workplace transformation is the process of expanding workplace flexibility via the use of
cutting-edge innovation. Furthermore, it aids in the growth of individual creativity, allowing for
more efficient invention & development. The job pattern has been altered by the COVID-19.
During the shutdown, the majority of businesses run their operations using internet channels.
Deloitte is a global consulting firm based in London. The organization is most well-known for its
financial institutions (Attaran, Attaran and Kirkland, 2019). Workers may manage their personal
lives while working in a dynamic environment, allowing them to maintain a positive working
balance. In order to complete this research, Deloitte organization is considered, Deloitte Touche
Tohmatsu Limited, or Deloitte, is a business conglomerate with offices in more than 150
different countries worldwide. The job pattern has been altered by the COVID-19. It has
improved the hybrid & distant work patterns. Employees may now effortlessly continue working
from wherever. Employees who operate in a hybrid environment have the option of coming to
work on different days. Furthermore, telecommuting allows you to work from the comfort of
your own home
Aim and objectives for the project
Regular market research and analysis of business environment is essential for managing a
business organisation as it provides all relevant information need to make effective decisions.
This research ensures better determination and evaluation of factors of business environment and
attitude and behaviour of customers and stakeholders and it also make an organisation aware
about latest concepts and trends that are prevailing in environment. The main aim and objective
of the current project is provided as below:
Project aim -
“To analyze the effective strategies related with the workplace transformation that is taking
place within organizations due to COVID, 19”. A study on Deloitte
Research Objectives -
 To contain a better understanding of workplace change and the influence of
COVID-19 on transformation processes.
 To examine Deloitte's problems in altering its workplace in COVID time

 At Deloitte, to create appropriate strategies to cope with the problems of
workplace change brought on by COVID-19.
Research Questions
 What is the understanding of workplace change and the influence of COVID-19 on
transformation processes?
 How to examine Deloitte's problems in altering its workplace in COVID time ?
 How to create the appropriate strategies to cope with the problems of workplace
change brought on by COVID-19 ?
Rational of research
It is determined that this researcher will help the researcher to develop appropriate methods for
dealing with the issues of organizational transition as a result of large external occurrences. The
project will contribute to a considerable base of information about the influence of COVID-19 on
workplace change.

Literature Review
To contain a better understanding of workplace change and the influence of COVID-19 on
transformation processes.
As per view point of Ljubiša, 2021, revealed that Workplace transformation is the use of digital
technology to enhance people' jobs simpler. It's all about supporting workplace flexibility so that
employees may maintain a healthy work-life balance while working efficiently. 2020, according
to Guruprasad & Satyanarayana Murty, implementing transformation is difficult since the
organization must incorporate a large number of software’s, tools, & also methodologies.
According to Reader's point of view in 2017, the organization can utilize a variety of solutions to
address workforce transition concerns. Deloitte can do this by motivating workers in both
economic & non methods, ensuring that they adopt transformation in a timely & efficient manner
(Barry, 2021). They may communicate with their elders & coworkers via internet platforms
such as Zoom, Google Meet, & others, thanks to the increased usage of technology. As a result,
the COVID-19 has had a significant influence on corporate transformation methods.
In this case, the trainer must educate employees with the essential information so that they can
operate in a sophisticated & modernized workplace. In this context, Deloitte encountered a
number of problems during COVID-19 when implementing transformation at the workplace.
To examine Deloitte's problems in altering its workplace in COVID time
According to Kudyba, (2020) explained that In Deloitte, Covid 19 has a variety of negative
consequences when it comes to helping workforce change. During the epidemic, the firm had
issues due to the clear lockdown scenario. Work from home assignments were given to
employees, resulting in misunderstandings & even losses. Additionally, managing staff has
grown challenging owing to cultural differences, thus the corporation explored a workforce
overhaul in order to handle intercultural communication (Berg and Gustafsson, 2018). It is
ascertained that fostering workplace transformation can improve the organization's performance
using a hybrid model, & it is ascertained that the comment consequence is clear: a combination
employment model where a portion of the population works from outside typical workplace for a

portion of time.
The most relevant question is: who is required to be at the workplace, when, & for what
purpose? Individuals really would like to know what comes next in terms of their employment
situation. Corporate leaders are responsible for charting the way for leaders & staff. Transparent
& continuous communication, with managers playing a key role, may help the business stay on
track (Dhiman & Marques, 2020).
According to Nagel, (2020), revealed that In Deloitte, covid 19 has a lot of positive
benefits on encouraging workplace change. The organization has initiated rapid reskilling of
employees in order to respond to changing conditions with better results. The company has also
sought to improve its administration & attitude. They have worked hard to foster an environment
of mutual respect, honesty, & candor. Individuals & teams have also been prioritized by
businesses. As a result, they've started to work more quickly. Companies can effectively reimage
their physical environment if it is judged that it fosters working transformative activities within
the covid 19 pandemic time period (de Lucas Ancillo and et. al., 2021). When creating the
workplace of the future, organizations must address the shifting dimensions & architecture that
will come from a mix work paradigm.
Businesses must guarantee that their physical location is in line with the aspirations of the
individuals who work there, since even employment will look quite different. Partnership,
inventiveness, & community-building may replace pre-pandemic cubicle arrangements in the
event of a pandemic.
At Deloitte, to create appropriate strategies to cope with the problems of workplace change
brought on by COVID-19.
According to Phillips, (2020), revealed that Workplace transformation is a process of
updating & developing workers' skills & capacities in order to keep up with corporate
developments. This type of change may be done in a variety of corporate areas. It might be in
expense techniques, the research & innovation team, human resources & advertising, or finance.
In the face of the covid 19 epidemic, it has been determined that changes in the general corporate
perspective, as well as varied cultures, are necessary for teamwork management & quality