Workplace Transformation and Employee Turnover: A Study on Morrison

This research project focuses on the impact of workplace transformation on employee turnover, with a case study on Morrison. It includes literature review, research methodology, data collection and analysis, and reflection.

RESEARCH PROPOSAL

Table of Contents
ABSTRACT....................................................................................................................................3
TOPIC: Workplace transformation and employees turnover: A study on Morrison......................5
01: INTRODUCTION....................................................................................................................5
1.1 Context of the research.........................................................................................................5
1.2 Significance/justification of the research..............................................................................6
1.3 Research question aims and objectives.................................................................................6
1.4 Literature review...................................................................................................................7
1.5 RESEARCH METHODOLOGY..............................................................................................9
Research method:........................................................................................................................9
Research type:...........................................................................................................................10
Specific research method:.........................................................................................................10
Research Philosophy:................................................................................................................10
Research approach:...................................................................................................................11
Time horizon:............................................................................................................................11
Discuss participant recruitment.................................................................................................12
Sampling:..................................................................................................................................12
Ethical consideration:................................................................................................................12
Reliability and validity:.............................................................................................................12
Gantt Chart................................................................................................................................13
CHAPTER 02: DATA COLLECTION AND ANALYSIS..........................................................14
Data collection..........................................................................................................................14
Data analysis:............................................................................................................................15
Description of findings..............................................................................................................15
Discussion.................................................................................................................................30
Summary of findings.................................................................................................................31
CHAPTER 03: REFLECTION.....................................................................................................33
3.1 Effectiveness of research method.......................................................................................33
3.2 Alternative research method...............................................................................................33
3.3 Learning about analysis and research outcomes.................................................................33
1

3.4 Reflection on workplace transformation.............................................................................34
3.5 Future research recommendation........................................................................................34
REFERENCES..............................................................................................................................35
APPENDIX...................................................................................................................................37
Appendix 1 : Research proposal form.......................................................................................37
Appendix 2: Research Ethics Approval Form.......................................................................41
Appendix 3: Questionnaire.......................................................................................................47
Appendix 4: All completed questionnaires...............................................................................49
QUESTIONNAIRE RESPONSE (1)............................................................................................49
QUESTIONNAIRE RESPONSE (2)..............................................................................................1
QUESTIONNAIRE RESPONSE (3)..............................................................................................1
QUESTIONNAIRE RESPONSE (4)..............................................................................................1
QUESTIONNAIRE RESPONSE (5)..............................................................................................1
QUESTIONNAIRE RESPONSE (6)..............................................................................................1
QUESTIONNAIRE RESPONSE (7)..............................................................................................2
QUESTIONNAIRE RESPONSE (8)..............................................................................................5
QUESTIONNAIRE RESPONSE (9)..............................................................................................8
QUESTIONNAIRE RESPONSE (10)..........................................................................................10
QUESTIONNAIRE RESPONSE (11)..........................................................................................13
QUESTIONNAIRE RESPONSE (12)..........................................................................................16
QUESTIONNAIRE RESPONSE (13)..........................................................................................19
QUESTIONNAIRE RESPONSE (14)..........................................................................................21
QUESTIONNAIRE RESPONSE (15)..........................................................................................24
QUESTIONNAIRE RESPONSE (16)..........................................................................................27
QUESTIONNAIRE RESPONSE (17)..........................................................................................30
QUESTIONNAIRE RESPONSE (18)..........................................................................................32
QUESTIONNAIRE RESPONSE (19)..........................................................................................35
QUESTIONNAIRE RESPONSE (20)..........................................................................................38
Appendix 5: Research template................................................................................................40
2

ABSTRACT
Following research project have highlighted the research methodologies that were required
for conducting the research. This particular report was based on workforce transformation and
employee turnover where it discussed the case in regards with the Morrison, UK retailer. It
highlighted the introduction chapter where it covers the aim, objectives and hypothesis based on
the research, furthermore it evaluated the Literature review section and research strategies which
majorly discussed the data collection, research type, approach, sampling elements. This report
also covered the data analysis section where the different question themes have been evaluated
along with its graphical representation and interpretation. It lastly covered the reflection section.
3

TOPIC: Workplace transformation and employees turnover: A study on
Morrison
01: INTRODUCTION
Workforce transformation and employee’s turnover is closely related with each other. This
is because with the aspect of making transformation in the workforce, the rate of turnover would
raise. This is because as per the general tendency of the employees, change is usually resisted.
This would lead to raise the turnover of the employees.
Morrison is one of the famous retailing and food and grocery hub of UK. Its headquarter is
in Bradford, UK. It operates 497 supermarkets along with its digital presence and operation of
business (About Morrisons, 2021). It has also executed various changes in its workplace as per
the requirement and covid situation. This research will focus over the aspect of workplace
transformation along with its impact. Likewise, the concept of employee’s turnover with the
changed working condition would also be a part of this research.
1.1 Context of the research
Workplace transformation is all above refers to the development of changes in terms of
performance of work or the mode of operation with respect to expansion of changes due to
technology. It is very important for every organization that they adopt suitable changes in the
workplace so that along with meeting technology they can also meet various other changes. The
concept of workforce transformation also includes the transformation among the employees with
respect to the enabling of training, skill development, raising of abilities and various other. With
the outburst of Covid pandemic various changes have been occurred that may lead to have a
change in the mode of operation of business of companies. As per the view of (Jhone, 2022)
work place transformation has raise the resistance from, employees and as a result raised
employee’s turnover. Also from the evaluation of pandemic situation its been clear that company
has duty to various changes in the mode of working take place that has impacted the workforce
which would results in the raising of turnover among them. This is also related with the
resistance and non-acceptance to change that would result in raising of turnover. This research
will helps to gives knowledge that on the basis of employee workplace transformation is
effective approach or not.
4

1.2 Significance/justification of the research
Research on this topic is effective approach to identify that how workplace transformation
makes more sustainability and which major challenges it will creates when organization decides
to establish new variation for survives into competitive market. Application of changes and
globalization would lead to have a direct impact towards the organization in terms of affecting
their sales and profit. Thus, it is very important that the concerned organization must take
appropriate steps in terms of workplace transformation. In the same way with these changes the
employees show resistance that may lead to raise their turnover. Thus it is very important that a
study in the context of globalized change and workplace transformation would performed so that
organization would easily cope changes along with reduction of employee’s turnover.
1.3 Research question aims and objectives.
 What is the importance of workplace transformation?
 What is the impact of workplace transformation on employee’s turnover?
 What are the major challenges the organization face while workplace transformation?
Aim:
To study the impact of Workplace transformation on employees turnover: A study on Morrison.
Objectives:
 To analyse the impact of global pandemic on accelerating workplace transformation
 To determine the importance of organizational and employee efficiency transformation
for remain competitive.
 To analyse the impact of workplace transformation on employee’s acceptance and
turnover.
 To evaluate the role of collaboration tools for impacting productivity in organizations
when executing workplace transformation initiatives
 To analyse the challenges that an organization may face while executing transformation.
 To recommend the ways for increasing product and services innovation in competitive
edge and implementation of transformation.
Hypothesis
Null hypothesis:
5

There is no significant relationship between the workforce transformation and employee’s
turnover.
Alternative hypothesis:
There is a significant relationship between the workforce transformation and employee’s
turnover.
1.4 Literature review
In accordance with the views of Meske and Junglas, (2020) workplace transformation is an
important aspect that would enable the organization to have a compliance with changes. In the
same way with the aspect of workplace transformation various changes in terms of changes in
operation of business, digital transformation, advancement in technology and various other
would have been occurred. With these changes the requirement of the situation as well as the
covid pandemic requirement would be easy to meet by the organization.
As per the views of Itani, Jaramillo and Chonko, (2019) workforce transformation has a
direct and positive impact towards sales of the organization. This is because with the aspect of
transformation in workforce and meeting of changing environment the company can easily move
with changing environment that will lead to assist it raising of sales of the company. As per the
changing situation and customer need making necessary changes in the workforce in terms of
way of working and other aspect the sales of the company would be directly and positively
impacted. This can also be understood as with the aspect of workforce transformation new skills
and learning will be incorporate among employees that will lead to raise efficiency of employees
which will further contribute the company towards raising of sales of the company in terms of
production of more enhanced products.
However, on the critical note the Lin and Huang, (2020) also said that workforce
transformation has negative impact towards sales of the company. This is because with the with
the performance of workplace transformation, a high degree of resistance would been able to
noticed. This has lead to raise the employee’s turnover in terms of leaving the organization.
With the aspect of leaving the organization the companies would also face a sever loss in terms
of its operation and sales performance. Turnover is one of the major negative impact that an
organization would face with respect to the workforce transformation. This is because with the
imposition of changes by the organization, resistance would be shown by the employees in terms
6

of its non-acceptance. This would make it difficult for the organization that they can make
workforce transformation. This is further lead to associate with the aspect of declining of sales
of the company because of low workforce and low production and hence it negatively impact the
sales of the company.
Thevannoor, (2020) also states that workforce transformation would have no impact
towards the sales of organization. This means that workforce transformation would have a direct
and more impact towards other aspect including meeting of competition. Through the aspect of
workforce transformation the organization would be easy to meet the changes. It will also enable
the organization to gain competitive advantage in terms of meeting the competition through the
mode of workforce transformation. Likewise, this would further assist the organization to meet
the changes with the making of transformation in the workforce. Similarly, with the aspect of
workforce transformation the efficiency of the company would raise that will play an important
role in the success of the company and enhancement of its profitability.
Likewise, Tariq and Ding, (2018) also elucidates that with the raising of competition and
changing taste and preferences of the customers would lead to have a direct impact towards the
company. Thus, in order to deal with those changes workforce transformation plays an important
role. This means workforce transformation has a direct impact towards customer satisfaction and
loyalty too. this would assist the company to meet the changes along with meeting the need of
the customers. This will further raise the efficiency of the organization in terms of skilled labour
and workforce. Likewise, with the aspect of occurrences of changes in respect to covid
pandemic the mode of operation of the work has changed in terms of changing the work culture.
Here workforce transformation plays an important role which would mould the way of working
from the office towards the brining of work-from-home culture. This has not only help the
organization to meet the situation of pandemic but it has also assisted the organization to
perform its daily operations.
Dery, Sebastian and van der Meulen, (2017) also said that apart from sales the workforce
transformation also have a positive impact towards the meeting of covid changes along with
assisting an organization towards success and growth. With the persistence of covid pandemic
the organization need to adopt various changes in terms of their working. This has counted as
workplace and work mode transformation which would assist the organization to cope with
changes along with guiding them towards the direction of their objective in terms of raised profit
7

and sales. This is considered as converting the threat and weakness into strength and opportunity
that would lead the organization to grab success. This shows that the workforce transformation
would benefit the company in terms of meeting the changes along with assisting the organization
towards the direction of success in terms of accomplishment of its objective of raise sales and
the profitability.
On the same note Mohammad and et.al., (2019) also annotates that although workforce
transformation has varied impact towards sales and other aspect but with the adoption of certain
steps in terms of training, guiding, listening the employees views and perspective and various
other would lead to play an important role in terms of reduction of resistance and turnover along
with raising the efficiency of workforce transformation outcomes. This would make the
employees feel that they are the essential part of the organization which would assist them to get
motivated that would lead to reduction of turnover and the acceptance of changes. In the same
way making implementation of the changes as per the approval and participation of the
employees would lead tom raise the chances of success of the change along with reduction of the
resistance and the employee’s turnover. Along with this with the use of collaboration tool in
terms of effective communication or brain storming would lead to assist the organization in
terms of reduction of resistance and turnover. This is because it would lead to raise the
teamwork and efforts of the employees with the mode of openness in sharing of ideas would
further assist the organization in the meeting up of changes and turnover issues.
Research gaps
Development of research requires consideration, knowledge and ideas of multiple aspects or
proper study on specific topic. In this research approach different reviews from different authors
is one of the most challenging term to find appropriate and best result within multiple options.
1.5 RESEARCH METHODOLOGY
Research method:
It refers to the choice of method in relation with research that include the decision that
whether research will be made performed with qualitative method or the quantitative method or
a combination of both.
8

Research type:
It refers to the type of research which would pursue the research project. It is of two types
including qualitative and quantitative (Mishra and Alok, 2017). Qualitative research would be
defined as performance of research that would be considered towards the analysis of the non-
numeric facts and figure. It assists an in-depth analysis of the data (Allan, 2020). However,
quantitative research would be defined as such research that would involve the analysis of the
numeric data.
With this proposed research the qualitative type would be chosen that will include the
analysis of non-numerical figures. With this type the aspect of workplace transformation would
be easily studied. This would also enable the research to have to a detailed analysis of the facts.
This means that the proposed research will be made through mono method under which the
whole research will be made performed with qualitative method.
Specific research method:
It refers to the method that is adopted by researcher in order to perform the research. The
research can be made performed by various strategies that may include the survey, case
studies, interviews, systematic literature review and various other (Melnikovas, 2018). In
the proposed research qualitative strategy of interview will be adopted in which instead of
interview the data will be collected through questionnaire mode in both online and offline
mode. This is because with the aspect of covid pandemic instead of interview the data
collection and the research strategy will be executed in terms of questionnaire under which
relevant questions in the context of research will be asked by responded.
Research Philosophy:
Ontology is all above refers to development of concerned on real or true and reality also it
require identification and classification of multiple entities. On the other hand epistemology is
method of research mainly refers to collection of information from different sources like
interview, questioner and many more which is easier and effective approach for this research.
Thus, for this research researcher mainly collect information from epistemology research
method because its easier and gives multiple answers from different individual perceptions.
It refers to the belief and Intervision of the researcher towards the observation. It is of two types
including interpretivism and positivism. As per interpretivism philosophy the meaningfulness of
the research is depended upon the researcher and its interpretation of the data. In this philosophy
9

researcher play an important role (Melnikovas, 2018). However, in case of positivism, only
those factors that can be experienced directly will be a part of scientific enquiry. Positivism
involves the making an analysis of the scientifically proven facts. With this philosophy the
aspect of the workplace transformation would be able to get analysed in depth. Also this would
lead to have a detailed analysis of the related concepts of workforce transformation. There are
different types of research philosophy used by the researchers in their studies such as ontology
and epistemology. When scholar chosen ontological approach, their position will be realist,
while when they utilize epistemology method of research philosophy then their position will be
positivism. In this research the positivism philosophy is being adopted by the researcher as it
leads to help in understanding the scientific and major pattern of the research study.
Research approach:
It is the plan and procedure for the performance of the research. it is also of two types including
inductive and deductive (Kumar, 2018). Inductive approach is related with the aspect of
making an analysis of the observation that would lead to determination of patter and the
formation of hypothesis (Azungah, 2018). This will further lead to emergence of theory. On
the contrary to this the deductive approach would involve the analysis of the existing theory
that will be followed with the hypothesis formation. With regard to the proposed project
Deductive approach will be chosen by the researcher so that the qualitative data would be
analysed deeply. The main reason to select the current method for this research is that
researcher will take initiative to conduct a survey, for which deductive is appropriate. It will
contribute to achieve aims and objectives of study in term of driving the attention toward
collecting useful and essential data.
Time horizon:
It refers to the time that is required for the completion of research project work. It is of
two types including the cross sectional and longitudinal. In cross sectional the time horizon is
already established in which data will be collected. whereas under longitudinal the data will be
collected repeatedly over a period of time to determine trend. In the proposed research the cross
sectional time will be adopted so the research will be made completed on time.
10

Discuss participant recruitment
On the basis of this research data mainly collects from the Morrison organization
employees who mainly gives or provides effective information in context of workplace
transformation. Researcher mainly decides to engage participants from organization because
they daily evaluates performance of business so they do have more clarity that workplace
requires transformation for its growth and success or not.
Sampling:
Sample is a group of people that is taken from the large population and represent the
characteristics of the entire population (Kapur, 2018). Sampling if of various types but the
propose research would include the simple random sampling method. As per this method an
equal chances of selection to the participants would be given so that the research would be made
in adequate manner. In the proposed research a sample of 20 employees of managerial level
would be selected through simple random sampling in which every participant would have equal
chances of selection. This will lead to make an analysis of the workplace transformation along
with its impact.
Ethical consideration:
This is also an important aspect with respect to research. In this research the ethical
consideration would be made complied with the signing of ethical form from the responded.
Likewise, non-reliving of the responded information is also made so that the rules of data
protection act would be complied. During this research the confidentiality of the participant is
being maintained. There is no disclosure of the participant information has been done in order to
maintain the confidentiality of the participants. In this manner, research is being conducted
within showing the ethical concern as it provides the assurance that the research is being
conducted within performing the major ethical aspects. Also, the proper information in regards
to research is being given to the participants.
Reliability and validity:
In order to maintain reliability and validity various steps in terms of giving of reference
list, approaching authenticate and true information from the copyright articles would be taken.
11

CHAPTER 02: DATA COLLECTION AND ANALYSIS
Data collection
This is the major step in research. this is because here the data in relation with the
research would be collected (Knottnerus and Tugwell, 2018). There are two sources of data
including primary and secondary. Primary data is first hand data that is collected for the first
time while secondary data is already collected data. as the data is directly collected from the
source and involve the direct interaction with the source so it is more authenticate while making
it compared it with the secondary data. In the same way it is to be noted that with respect to the
proposed research the primary data will be collected by the mode of questionnaire and the
secondary data will be gathered from the review of literature under which a detailed views of
authors towards the concept of workforce transformation and its impact in terms of turnover of
employees is made analysed.
Data analysis:
As per this step the data would be analysed. Statistical analysis is being undertaken so that the
research would be performed most appropriately in accordance with the topic. This would also
lead to evolve a wider perspective to the research so that an in-depth analysis of the qualitative
data would be performed. As thematic analysis would involve the formation of themes so with
the aspect of this analysis an in-depth study of the data would be made.
Description of findings
Theme 1:
Workplace transformation meaning? Respondents
Making working environment innovative 7
Implementation of advanced technology 5
Adapting changes as per changing factors 8
Total 20
12

Interpretation: Before knowing impacts of workplace transformation, it was important for
researcher to know as whether employees of Morrison has knowledge about workplace
transformation or not. So, in this regard, selected participants were asked about the main concept
of workplace transformation. In this context, 7 respondents stated that workplace
transformations is all about making working environment innovative by making changes in
strategies and organisational culture. In addition, 5 employees stated that implementation of
advanced technologies and software is known as workplace transformation and majority of
participants stated that adapting changes and working according can be considered as workplace
transformation. When employees change their way of performing functions as per the changing
situations of external environmental factors that this environment can be known as
transformative.
Theme 2:
Workplace transformation can increase
staff retention rate?
Respondents
Yes 16
13

No 4
Total 20
Interpretation: After knowing the main concept of workplace transformation, selected
participants or samples were asked about link of workplace transformation with staff retention.
In this regard, 16 or majority of employees of Morrison stated that they believe that workplace
transformation can increase staff retention rate. In addition, they also said that when companies’
adapt changes and mould it as per the changing requirements, then it makes employees feel
valued and they can increase their knowledge. Whereas, employees said no as workplace
transformation cannot increase staff retention because due to changing requirements, employees
need to change their way of performing and it may affect their productivity.
Theme 3:
Benefits of workplace transformation
meaning?
Respondents
Increasing overall productivity 4
14

Increasing customers’ satisfaction 11
Taking competitive advantages 5
Total 20
Interpretation: As number of employees and sample believe that workplace transformation
can increase staff retention which means it has positive impact on employees’ turnover. In
addition, for more knowing about workplace transformation, they were asked about advantages
that their company can take by changing and transforming workplace. In this context, employees
stated that it can increase overall organisational productivity as by adapting changes, companies
can increase their productivity. 11 samples interpreted that it can increase customers’
experience as when companies adapt changes and work accordingly then customers receive up
to date and unique features of products that increase their satisfaction. 5 employees stated that
their company can take competitive advantages by transforming workplace and bringing
innovation within business.
15

Theme 4:
Challenges with workplace transformation? Respondents
Employees’ resistance to change 6
Issues with productivity 14
Total 20
Interpretation: On the basis of above discussion, it can clearly be said taht there are
number of advantages of workplace transformation. But there are some challenges that are
associated with this. For solving challenges, it was important to know all problems so, samples
were asked about their views in this context. 6 employees stated that employees’ resistance to
change is one of the main challenges that company face while transforming workplace.
Employees believe that by adapting changes, they will have to make changes in their strategies
that may affect their performance. 14 employees also supported this view and said that
workplace transformation can hurt productivity of employees at initial level when they are being
asked to adapt changes and performing functions accordingly.
16

Theme 5:
Which strategies are being used by your
company for workplace transformation?
Respondents
Implementation of software and digital
technology
4
Team working 6
Hiring skilled employees 10
Total 20
Interpretation: After knowing challenges, it was important to know current strategy of
workplace transformation and in this context, 4 employees stated that Morrison implements
advanced technologies and software within business. It is believed that advanced technologies
can enable employees in performing their functions in an effective manner and it is one of the
best ways of transforming workplace. 6 samples stated that team working is their current and
effective strategy for transforming workplace. Team working makes employees able in
17

increasing their knowledge and increasing performance by making use of new ways and
strategies as well. 10 employees interpreted that by hiring skilled employees; they can bring
innovation within business and can make their workplace transformative.
Theme 6:
Workplace transformation can increase
employees’ efficiency and knowledge?
Respondents
Strongly believe 12
Believe 5
Do not believe 3
Total 20
Interpretation: Employees of Morrison were asked about effectiveness and impact of
workplace transformation on them. In this context, 12 or majority of employees stated that they
strongly believe that workplace transformation can increase efficiency of employees. When they
18

adapt new changes then it increases their knowledge to the great extent as they get detailed
information as per the current and changing needs of market as well as customers. 5 employees
also believe that by transforming and making positive changes at workplace, they can increase
their knowledge and efficiency as well. 3 employees denied and said that they do not believe
because changing ways of performing functions can affect their performance and productivity.
Theme 7:
Collaboration can help your company out in
increasing productivity while transforming
workplace?
Respondents
Yes 16
No 4
Total 20
Interpretation: There are number of ways that can increase overall productivity and can
transform workplace. In this regard, employees were asked as if collaboration can help their
company out in increasing performance while transforming workplace. In this context, majority
19

or 16 employees stated yes as collaboration or team working can be useful. Employees are more
likely to increase their knowledge and learn new ways of performing function that is vital for
transformative workplace. 4 employees said no as collaboration can only increase knowledge of
employees and it solely cannot help out their company in transforming workplace.
Theme 8:
What according to you presented as most
significant obstacle to workplace
transformation?
Outcome
Digital strategy and vision 2
Lack or budget or resources 11
Communication all over the company 2
Security and compliance 5
Total 20
Interpretation: From the above represented pie chart, it has been evaluated that maximum
number of respondents out of total i.e. 55% share their views in favour of the option which is the
lack of budget and resources lead as an obstacle in workplace transformation. While there are
20

few others such as 10% voted for digital strategy and vision, 25% for security and compliance
issues and the remaining 10% share their views by choosing the option of communication
among the organization which acted as an obstacle according to them which restricts workplace
transformation and also affects the employee turnover in indirect manner.
Theme 9:
According to you is the workplace policies
related to the workplace transformation
are administered the same way in all
departments?
Outcome
Yes 18
No 2
Total 20
Interpretation: From the above pictorial representation. it has been identified that
maximum number of respondents such as around 90% among the total candidates selected states
that according to them the policies and procedures related to workplace transformation are
administered the similar manner in all the departments and there are no differences among any
21

of the department. While there are few such as 10% respondents highlight their views in favour
that according to them there are certain differences among the policies that are being incurred by
them into the company which has been related to workplace transformation.
Theme 10:
Where is the largest skill gap exists within
your company as per your opinion which
makes you feel sometimes to move to
another company?
Outcome
IT implementation 10
Operations 3
Board and senior leadership 2
Data and analytics 5
Total 20
Interpretation: As per above shown diagram, it has been elaborated that majority number
of employees such as 50% states that according to them company is facing largest skill gap into
IT implementation. On the other hand, 15% of respondents do share their votes in favour that
22

because of the inappropriate operations, they sometimes feel to move to another company as the
department requires certain amount of modifications. 10% voted for board and senior leadership
requires changes and the remaining 25% states their views in favour of the option that data and
analytics require improvements.
Theme 11:
What are the key drivers of workplace
transformation according to you which
affects the employees turnover?
Outcome
Team communication and collaboration 2
Improve workplace relationships 11
Team identification 2
Improves team adaptability 5
Total 20
Interpretation: From the above presented pie chart, it has been evaluated that majority
number of respondents such as around 55% do share their vote in favour of improvement into
23

workplace relationships. Team communication and collaboration got 13% votes from their
respondents. 25% voted in favour of improves team’s adaptability and remaining 13% share
their views in favour of team identification is the key driver of workplace transformation which
affects the employee turnover within the company.
Theme 12:
Over the scale of 1 star to 5 star, rate that
how much workplace transformation
affects the employee turnover within the
company.
Outcome
5 star 10
4 star 5
3 star 3
2 star 2
1 star 0
Total 20
24

Interpretation: From the above presented pie chart, it has been evaluated that majority
number of respondents such as 50% share their views for 5 star that workplace transformation
highly impacts the employee turnover. While 25% voted in favour of 4 star and states that it
affects the workplace transformation. 15% respondents voted for 3 star and 10% respondents
voted for the option 2 star. However, nobody gives 1 star and voted for the option that
workplace transformation is not at all affects the employee turnover.
Theme 13:
Do you agree that your company adopt
appropriate practices to reduce employee
turnover?
Outcome
Yes 16
No 4
Total 20
Interpretation: From the above diagram, it has been illustrated that maximum number of
respondents which is around 80% do agrees that yes the company adopt various practices that
promote activities which highly able to help in reduction of employee turnover. while according
to 20% of respondents states that they are not agree with the question.
25

Theme 14:
Does your company provide all the benefits
in context of workplace transformation in
order to avoid risk of employee turnover?
Outcome
Agree 15
Neutral 3
Disagree 2
Total 20
Interpretation: As per the above diagram, maximum respondents i.e. 75% share their
views that their company provide them all the benefits to them while doing workplace
transformation while avoiding employee turnover risks. On the other hand, 15% share their vote
into neutral option and remaining 10% voted for disagree option.
26

Theme 15: Recommend the best strategy by which your company can transform workplace with
effectiveness?
Interpretation: There are number of participators says that transform workplace is
effective approach because employee has chance to learn new things but some of the employee
says that its not effective approach because organization performance is manageable and
effectively raise from regular activity and it require higher cost as well. But some of them say
that uses of new application in business makes more reliable results it influences business
performance and attract audience attraction. Because they also believe that new technology, new
resources, practices involvement in business raise new opportunities.
Discussion
From the above project it has been identified that work transformation makes more
profound results but when research conduct and evaluate different resources which makes more
profound results. Different individual provide different sense to of work force influence
performance of management. As per the views of Tariq and Ding, (2018) it has been found that
when researcher decide to evaluate question which is Workplace transformation can increase
staff retention rate 10 employees says yes and 5 says not from the research it determines that
most of the employee believes and consider because workplace transformation means
technology transformation, new resources addition and many more.
According to the Mishra and Alok, (2017) the evaluation and answer from participators its
clear that they do have to develop higher concern towards with appropriate decision-making
term. Also different questioner individual throughout process is not similar so from the
consideration about this term make sure business develop higher consider towards with the
appropriate decision-making. Next from the above research questioner it has been determined
the challenges with workplace transformation 4 employees says that resistance to changes and 6
employee says issues with productivity. So its analysed that information collection is easier but
effective decision development is not easier task it requires knowledge from multiple aspect.
And company has multiple responsibilities to profound sustainable results.
From the above study mainly it has been concluded from the different themes' evaluation
that business growth mainly depends on expert’s involvement, and then they provide training,
27

motivation to employees. Company leader when not highly concern to provide regular practices
when they provide task to employee then it affects performance and its not provide goods results
as well. So from the above different answers and believe of participators makes more clarity in
expansion of appropriate decision. And it makes more constancy in result expansion that
Morrison company has power to raise new opportunities and increase sales with uses of new
technology in business. With the views of Kumar, (2018) it has been identified that most of the
employee dissatisfied from the performance and activities of employee different individual says
different aspects and thought process on individual tasks which impacts on performance of
business activities. It has been also identified that researcher raise different types of questions
which is very great term but some individual not provide reliable information because researcher
also engage some extra points which has not related aspects of this project. So from the
consideration about this term make sure experts and researcher decide to develop plan they do
have to concern towards with appropriate decision-making term with consideration of essential
aspects.
Summary of findings
The major findings shown that workplace transformation is highly important as it helps in
adding effectiveness in employees that ensures effective productivity in employees and this
further contributes in achieving the major goal of organization.
However, it has been often reviewed that it is hard for employees to adopt the workplace
transformation as this leads to change the working pattern of the employees. But, effective
strategy that has been adopted by organization helps in supporting the employees in terms of
adopting the workplace transformation.
Thus, From the findings it has been clearly identified from the employees reviews that
workplace transformation is best term because almost individual says that involvement and
development of workplace transformation is effective term. But its takes professional practices
and perfect guidance and motivation as well. So it can help to reduces employee turnover as
well.
CONCLUSION
28

It has been summarized from the above reflective study that workplace transformation
influence employee turnover in Morrison company. But from the evaluation and performance
analyze of this company its essential as well. It has been identified from the study that different
authors provide effective information about employee turnover rate increase from transformation
of workplace is not essential it mainly depends on activities and performance of organization
management because they have to provide essential skills and training to employee and try to
connivance towards with the application new techniques of work management. It has been also
evaluated that work
place transformation term will be easily evaluated from the uses of research methodology
approach application.
From this report it has to be analyzed that researcher mainly concern towards with the
evaluating research and collecting information from application of quantitative research design
or approach because research says that its easier process and within fewer time it will be easily
conducted. It has been also evaluated from this research researcher develop different questioner
process and they decided to take random sampling from 15 employee of Morrison organization
because they do have participation and they do have knowledge about business performance
management. This project has been very useful in multiple aspect that company has to consider
and discuss with employee when they decide to develop variation in workplace activities. And
also one major thing which has be found from the research that proper application of qualitative
research with data analyze approach defiantly provided best and most sustainable results. From
the overall project it has been calculated that impacts of workplace transformation activity
affected on staff performance because they don’t have technical skills which essential for
company on the basis of recent market trend. Also from the research evaluation and different
aspects identification it has been determined that successful research will be possible when
research develop appropriate questioner as well.
RECOMMENDATION
Analysis of various aspects of workplace transportation influence major impacts of staff
turnover problems in Morrison is essential term for company performance management. I
analyse that Morrison company has great position in market and it mainly provide food and
grocery products in UK. I have celerity from the project study that control expansion of staff
turnover mainly requires proper training and motivation approach. Appropriate motivation in
employee raises business performance with impressive and powerful manner (White and et.al.,
2020). I also clearly evaluated from the research that development of research methodology
makes more celerity in information collection from different individual. Because they do have
various sense from other. Knowledge above this term makes sure I consider as long term that
uses of appropriate methods in qualitative research makes more profound results.
So I clearly recommended that questioner process or methods develop higher concern
towards with expansion of powerful decision-making that organization has to provide training
29

and dvelopmeenet program and then they do have to develop variation within in business
practices. I also analyse from the project study that recommendation makes more clarity and
right suggestions to researcher so they do have to concern towards with it as well. Powerful
decision-making process mainly evaluate from the proper application of research techniques and
approaches (Annamma and Morrison, 2018). I analyse that data analysis, data collection,
approaches makes more profound and clarity that which methods is appropriate for collect of
information answer the guidance of researcher.
CHAPTER 03: REFLECTION
3.1 Effectiveness of research method
In this research researcher concern towards with the information and development with
uses of quantitative research and from the evaluation and understand about Morrison
organization performance get affects from staff turnover because they develop workforce on
employee and not consider to provide them new skill training. The major strength of the survey
method is concerned with the effectiveness and versatility. On contrast, the disadvantages of the
survey method lead to the lack of encouragement in the participants in relation of providing the
honest reviews and answers. Researcher major motive is to collect and gather knowledge from
different individual who has great senses about specific topic. And research development
process from Morrison employee is best term for appropriate result development (Calleja,
Adonteng-Kissi and Romero, 2019)
3.2 Alternative research method
Alternative research methodology is looking towards new and more innovative
approaches along with their potential benefits against the present utilizing approach. The
contents of the study may be formulated by observations, measuring, depicting, communication
and organizing. As per current study, it has been identified that the scholar is highly able to
judge the solutions or outcome in most appropriate manner. Survey method is highly beneficial
as it offers certain benefits which includes easy to administer, cost effective, can be administered
remotely with the help of online facility and conducted remotely can also reduce the
geographical dependency. However, it also has certain limitations which includes lack of time
30

restricts the population of concern, lack of funding and lower priority for carrying out the survey
because of competing with urgent tasks.
3.3 Learning about analysis and research outcomes
The major research outcomes are concerned within proving the importance of workplace
transformation for employees in organization. One major aspect which important which
evaluated from the literature reviews different terms that author highly concern towards with
when organization decide to make new application within business practices they do have to
develop discussion, employee reviews towards with the changes and engage into new decision
(Pelliccione, Morey and Morrison, 2019). After analysing the data or collects the information
from respondents, it has been identified that respondents sometimes felt encouraged to provide
accurate and honest answers while sometimes in few questions they feel uncomfortable to
express their feelings which represents themselves in an unfavourable manner. They are also not
completely aware about the reasons for any given or provided answer because of lack of
memory over the subject or sometimes feel boredom into the activity. Hence, all such things
restricts the researcher to find appropriate answers without any biases' manner.
3.4 Reflection on workplace transformation
From the identification and consideration of various aspects of workplace transformation
influence performance of staff members or employee so it is essential that company provide
appropriate and require skills training development and motivation programs for management
and control on staff turnover activity. I will focus over evaluating the research methods in
appropriate manner that leads to guide me in context of selecting most important method in
future. Also, I will perform use the alternative research methodology that will help me in order
to have the effective experience of this type of research methodology as well.
3.5 Future research recommendation
For further future research project, I will collect secondary data as it consumers less time
and it also provides the assurance of cost effectiveness. Therefore, this will be used by me.
Leads to enable me to review various published sources that would help me in gathering
31

appropriate facts related to research study. Also, I will use interpretivism philosophy as this will
enable me to understand the major pattern of the research study.
Moreover, for future and effective research, quantitative data analysis method will be
utilized in order to collect the data in most effectual manner and unbiased ways. Because of the
limited amount of resources as well as money, the scholar uses qualitative approach. Apart from
this, from next time, interview method will also be used in order to collect the information in
confidential and face to face manner to avoid any kind of hesitation and restraints among the
study and get appropriate outcome in most successful ways. In addition to this, the study will
also work into diversified manner and will collects information from varied other IT and
manufacturing industries as well.
REFERENCES
Books and journals
Allan, G., 2020. Qualitative research. In Handbook for research students in the social
sciences (pp. 177-189). Routledge.
Annamma, S. and Morrison, D., 2018. Identifying dysfunctional education ecologies: A DisCrit
analysis of bias in the classroom. Equity & Excellence in Education. 51(2). pp.114-131.
Azungah, T., 2018. Qualitative research: deductive and inductive approaches to data
analysis. Qualitative Research Journal.
Calleja, P., Adonteng-Kissi, B. and Romero, B., 2019. Transition support for new graduate
nurses to rural and remote practice: a scoping review. Nurse education today. 76. pp.8-20.
Davidavičienė, V., 2018. Research Methodology: An Introduction. In Modernizing the
Academic Teaching and Research Environment (pp. 1-23). Springer, Cham.
Dery, K., Sebastian, I.M. and van der Meulen, N., 2017. The Digital Workplace is Key to Digital
Innovation. MIS Quarterly Executive. 16(2).
32

Itani, O.S., Jaramillo, F. and Chonko, L., 2019. Achieving top performance while building
collegiality in sales: It all starts with ethics. Journal of Business Ethics. 156(2). pp.417-438.
Kapur, R., 2018. Research methodology: Methods and strategies.
Knottnerus, J.A. and Tugwell, P., 2018. Ethics of research methodology requires a methodology
of research ethics. Journal of clinical epidemiology. 100. pp.v-vi.
Kumar, R., 2018. Research methodology: A step-by-step guide for beginners. Sage.
Lin, C.Y. and Huang, C.K., 2020. Employee turnover intentions and job performance from a
planned change: the effects of an organizational learning culture and job
satisfaction. International Journal of Manpower.
Maria, H. S. Y., Mei, W. L. and Stanley, L. K. K., 2020. The transition challenges faced by new
graduate nurses in their first year of professional experience. GSTF Journal of Nursing and
Health Care (JNHC). 5(1).
Melnikovas, A., 2018. Towards an explicit research methodology: Adapting research onion
model for futures studies. Journal of Futures Studies. 23(2). pp.29-44.
Meske, C. and Junglas, I., 2020. Investigating the elicitation of employees’ support towards
digital workplace transformation. Behaviour & Information Technology, pp.1-17.
Mishra, S.B. and Alok, S., 2017. Handbook of research methodology. Educreation,.
Mohammad, and et.al., 2019. Workplace internet leisure and employees’ productivity: the
mediating role of employee satisfaction. Internet Research.
Pelliccione, L., Morey, V. and Morrison, C., 2019. An evidence-based case for quality online
initial teacher education. Australasian Journal of Educational Technology. 35(6). pp.64-79.
Tariq, H. and Ding, D., 2018. Why am I still doing this job? The examination of family
motivation on employees’ work behaviors under abusive supervision. Personnel Review.
Thevannoor, R., 2020. Workplace Transformation. SCMS Journal of Indian Management. 17(4).
pp.4-4.
White, E. M., and et.al., 2020. Nursing home work environment, care quality, registered nurse
burnout and job dissatisfaction. Geriatric Nursing. 41(2). pp.158-164.
Online reference
About Morrisons., 2021. [Online]. Available through <
https://www.morrisons-corporate.com/about-us/company-history/ >
33

APPENDIX
Appendix 1 : Research proposal form
Pearson BTEC HND in Business
Unit 11 Research Project (RQF) L5
Project Brief
Research Proposal Form
34

Student Name Student ID
Tutor Date
Unit
Proposed title: Workplace transformation and employees turnover: A study on Morrison
Section One: Title, objective, responsibilities
Aim:
To study Workplace transformation and employees’ turnover: A study on Morrison.
Objectives:
 To analyse the impact of global pandemic on accelerating workplace transformation
 To determine the importance of organizational and employee efficiency transformation
for remain competitive.
 To analyse the impact of workplace transformation on employees acceptance and
turnover.
 To evaluate the role of collaboration tools for impacting productivity in organizations
when executing workplace transformation initiatives
 To analyse the challenges that an organization may face while executing transformation.
 To recommend the ways for increasing product and services innovation in competitive
edge and implementation of transformation.
Research question
 What is the importance of workplace transformation?
 What is the impact of workplace transformation on employee’s turnover?
 What are the major challenges the organization face while workplace transformation?
Section Two: Reasons for choosing this research project
Rationale: The main reason of selecting this topic is to help out retailers and companies in
35

increasing staff retention rate. This study will help them out in knowing better ways of
transforming workplace and it will help them out in taking number of advantages such as:
increasing customers and employees’ experience, increasing productivity and taking
competitive advantages. Overall, it can be said that it has wide scope at corporate level.
Section Three: Literature sources searched
Importance of workplace transformation?
According to the....workplace transformation has positive impacts on employees. When
employees work in a transformative workplace then it increases their performance and
productivity. Transformative workplace is the one where companies use advanced technologies
and when employees work with advanced technologies then it increases productivity.
Impact of workplace transformation on employee’s turnover?
As per the view of .....transformative workplace have great impact on employees’ retention.
When employees are being allowed to work with new ways and advanced technology then they
are more likely to increase productivity and decrease errors as well.
.....contradicted and said that transformative workplace has negative impacts as when employees
are being asked to adapt changing factors and working accordingly then it affects their
productivity. They resist to adapt changes and on this basis, it can be said that it has negative
impacts.
Challenges the organization face while workplace transformation?
….stated that transforming workplace is not an easy task as employers face number of
problems. In this context, they stated that resistance of employees for transforming
workplace and adapting changes is one of the main challenges that they face. In
addition….they said that implementation of advanced technologies as per current trends
can increase cost and it is other main problem that employers face.
36

Section Four: Activities and timescales
Aim and objectives
Conducting literature review
Research methodology
Collecting data
Data analysis
Submission of project
3 days
7 days
5 days
7 days
10 days
2 days
Milestone one: .........................................................................................
Target date (set by tutor): .........................................................................................
Milestone two: .........................................................................................
Target date (set by tutor): .........................................................................................
Section Five: Research approach and methodologies
Research type: For this research study, qualitative study will be conducted and
non-numerical data will be collected.
Research approach: As per the suitability of research approach with qualitative
research study, inductive approach will be used for this study.
Research philosophy: For knowing impacts of workplace transformation on
employees’ performance, interpretivism philosophy will be used.
Data collection: For making this study successful, primary and secondary both
37

data will be collected. For primary data, questionnaire and for secondary data
literature will be conducted.
Sampling: For collecting primary data, 15 employees will be selected as per
random sampling method.
Data analysis: For analysing qualitative data, thematic qualitative data analysis
will be selected.
Comments and agreement from tutor
Comments (optional)
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate
Agreed Name: Date:
Comments and agreement from project checker (if applicable)
Comments (optional)
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate
Agreed Name: Date:
Appendix 2: Research Ethics Approval Form
All students conducting research activity that involves human participants or the use of data
collected from human participants are required to gain ethical approval before commencing
their research. Please answer all relevant questions and note that your form may be returned if
incomplete.
38

For further support and guidance please see your respective Unit Tutor.
Before competing this form, we advise that you discuss your proposed research fully
with your Unit Tutor. Please complete this form in good time before your research
project is due to commence.
Section 1 Basic Details
Project title: Workplace transformation and employees turnover: A study on Morrison
Student name:
Student ID Number:
Programme:
College:
Intended research start date:
Intended research end date:
Section 2 Project Summary
Please select all research methods that you plan to use as part of your project:
(Copy and paste the tick where applicable)
Interviews:
Questionnaires:
Observations:
39

Use of Personal Records:
Data Analysis:
Action Research:
Focus Group:
Other (Please specify):
40

41
Section 3: Participants
Please answer the following questions, giving full details where necessary.
Will your research involve human participants?
Who are the participants? Tick all that apply:
Ages 12-16:  Young People aged 17-18:  Adults: 
How will participants be recruited (identified and approached)?
Describe the processes you will use to inform participants about what you are doing: Due to
Covid-19 restrictions, participants will be selected online and randomly.
How will you obtain consent from participants? Will this be written? How will it be made clear
to participants that they may withdraw consent to participate at any time?
Online written consent form will be circulated.
Studies involving questionnaires: Will participants be given the option of omitting questions they
do not wish to answer?
Yes:  No: 
If No please explain why below and ensure that you cover any ethical issues arising from this
Studies involving observation: Confirm whether participants will be asked for their informed
consent to be observed.
Yes:  No: 
Will you debrief participants at the end of their participation (i.e. give them a brief explanation of
the study)?
Yes:  No: 
Will participants be given information about the findings of your study? (This could be a brief
summary of your findings in general)
Yes: No: 

Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance with the Data Protection Act
(1998) Yes:  No: 
Who will have access to the data and personal information?
During the research: Research and participants
Where will the data be stored?
Will mobile devices such as USB storage and laptops be
used? Yes:  No: 
If yes, please provide further details:
After the research: For making
participants feel safe, USB will be used.
Where will the data be stored?
How long will the data and records be kept for and in what format?
Will data be kept for use by other researchers?
Yes:  No: 
If yes, please provide further details:
42

Section 5: Ethical Issues
Are there any particular features of your proposed work which may raise ethical concerns?
Yes:  No: 
If so, please outline how you will deal with these:
It is important that you demonstrate your awareness of potential risks that may arise as a result of your
research. Please consider/address all issues that may apply. Ethical concerns may include, but are not
limited to the following:
• Informed consent.
• Potentially vulnerable participants.
• Sensitive topics.
• Risks to participants and/or researchers.
• Confidentiality/anonymity.
• Disclosures/limits to confidentiality.
• Data storage and security, both during and after the research
(including transfer, sharing, encryption, protection).
• Reporting.
• Dissemination and use of your findings.
43

Appendix 3: Questionnaire
I am (name) and studying in the final year in business and management. As a part of my
course, I am required to conduct a primary study and my topic is “Workplace transformation and
employees turnover: A study on Morrison”. You have been randomly selected to take part in this
study and your participation is voluntary. Your privacy will be maintained throughout the
research and identity will be kept anonymous.
Below is a questionnaire that you are required to filled. The information provided by you will be
solely used for the purpose of academic study.
Kindly complete the below mentioned questionnaire by ticking the applicable boxes.
What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
According to you, how can your company make itself beneficial by transforming
workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
44

□ Team working
□ Hiring skilled employees
Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
Do you believe that collaboration can help your company out in increasing productivity
while transforming workplace?
□Yes
□ No
What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
What are the key drivers of workplace transformation according to you which affects the
employee’s turnover?
 Team communication and collaboration
45

 Improve workplace relationships
 Team identification
 Improves team adaptability
Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the employee
turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
Recommend the best strategy by which your company can transform workplace with
effectiveness?
.......................
Appendix 4: All completed questionnaires
QUESTIONNAIRE RESPONSE (1)
What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
46

□ Adapting changes as per changing factors
Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
According to you, how can your company make itself beneficial by transforming
workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
Do you believe that collaboration can help your company out in increasing productivity
while transforming workplace?
□Yes
□ No
What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
47

According to you is the workplace policies related to the workplace transformation are
administered the same way in all departments?
 Yes
 No
Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
What are the key drivers of workplace transformation according to you which affects the
employee’s turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
48

Does your company provide all the benefits in context of workplace transformation in order to
avoid risk of employee turnover?
 Agree
 Neutral
 Disagree
49

QUESTIONNAIRE RESPONSE (2)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No

8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the
employee’s turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
2

13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
3

QUESTIONNAIRE RESPONSE (3)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No

8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the
employee’s turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
2

13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
3

QUESTIONNAIRE RESPONSE (4)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No

8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the
employee’s turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
2

13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
3

QUESTIONNAIRE RESPONSE (5)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No

8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the
employee’s turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
2

13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
3

QUESTIONNAIRE RESPONSE (6)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No

8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
1

13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
QUESTIONNAIRE RESPONSE (7)
1. What do you understand by workplace transformation?
□ Making working environment innovative
2

□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
3

 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
4

14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
QUESTIONNAIRE RESPONSE (8)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
5

□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
6

 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
7

 Disagree
QUESTIONNAIRE RESPONSE (9)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
8

□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
9

12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
QUESTIONNAIRE RESPONSE (10)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
10

□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
11

10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
12

QUESTIONNAIRE RESPONSE (11)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
13

□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
14

 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
15

QUESTIONNAIRE RESPONSE (12)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
16

7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
17

 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
18

QUESTIONNAIRE RESPONSE (13)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
19

 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
20

 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
QUESTIONNAIRE RESPONSE (14)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
21

□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
22

 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
23

QUESTIONNAIRE RESPONSE (15)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
24

□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
25

11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
26

QUESTIONNAIRE RESPONSE (16)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
27

□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
28

12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
QUESTIONNAIRE RESPONSE (17)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
29

□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
30

9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
31

14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
QUESTIONNAIRE RESPONSE (18)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
32

□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
33

10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
34

QUESTIONNAIRE RESPONSE (19)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
35

5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
36

11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
37

QUESTIONNAIRE RESPONSE (20)
1. What do you understand by workplace transformation?
□ Making working environment innovative
□ Implementation of advanced technology
□ Adapting changes as per changing factors
2. Do you believe that workplace transformation can increase staff retention rate?
□ Yes
□ No
3. According to you, how can your company make itself beneficial by transforming workplace?
□ Increasing overall productivity
□ Increasing customers’ satisfaction
□ Taking competitive advantages
4. Which challenges does your company face while transforming workplace?
□ Employees’ resistance to change
□ Issues with productivity
5. Which strategies are being used by your company for workplace transformation?
□ Implementation of software and digital technology
□ Team working
□ Hiring skilled employees
6. Do you believe that workplace transformation can increase employees’ efficiency and
knowledge?
□ Strongly believe
38

□ Believe
□ Do not believe
7. Do you believe that collaboration can help your company out in increasing productivity while
transforming workplace?
□Yes
□ No
8. What according to you presented as most significant obstacle to workplace transformation?
 Digital strategy and vision
 Lack or budget or resources
 Communication all over the company
 Security and compliance
9. According to you is the workplace policies related to the workplace transformation are administered
the same way in all departments?
 Yes
 No
10. Where is the largest skill gap exists within your company as per your opinion which makes you feel
sometimes to move to another company?
• IT implementation
• Operations
• Board and senior leadership
• Data and analytics
11. What are the key drivers of workplace transformation according to you which affects the employee’s
turnover?
 Team communication and collaboration
 Improve workplace relationships
 Team identification
 Improves team adaptability
39

12. Over the scale of 1 star to 5 star, rate that how much workplace transformation affects the
employee turnover within the company.
 5 star
 4 star
 3 star
 2 star
 1 star
13. Do you agree that your company adopt appropriate practices to reduce employee turnover?
 Yes
 No
14. Does your company provide all the benefits in context of workplace transformation in order to avoid
risk of employee turnover?
 Agree
 Neutral
 Disagree
Appendix 5: Research template
Research Title: The impact of workplace transformation on staff retention in B&Q
Research Question: What is the impact of workplace transformation on Staff retention management
in B&Q?
Research Methodology: Qualitative
Data collection Method: (Qualitative, primary data collection method: mode of questioner process)
and (Secondary: literature reviews)
Research Aim: To examine the effectiveness of workplace transformation on staff retention
management B&Q
40

Objective 1: To
examine and
explore the staff
retention and
staff turnover
factors.
Objective 2:
To explore and
examine the
importance of
workplace
transformation
Objective 3:
To examine the level
of workplace
transformation and
how it affects staff
retention
Objective 4: Objective 5
Data collection
questions:
Data collection
questions:
Data collection
questions:
Data collection
questions:
Data collection
questions:
Q1: Define
major reason
of staff
turnover?
Choose one
major benefit
of workplace
transformation
?
Define best
strategy of staff
retention?
Q2: How to
control staff
turnover?
How to develop
transformation
?
Workplace
transformation is
easier process or
not?
Q3: Which
practices
provide helps
in employee
retention?
Which major
factors
influence
workplace
transformation
?
Data analysis method: In this study qualitative data will be chosen by researcher. And data
collection methods is primary where research uses questioner practices and secondary data
collection literature practice has been selected for this research.
Reflection
Effectiveness
of research
method
Alternative
research
method
What you learnt
from analysis and
outcome?
what you learnt from
the research theme
(workplace
transformation)
Future research
recommendations
Positive Interview Its been very clear
that uses of
research
approaches from
questioner and
This topic is useful for
multiple organization
who not consider and
prefers to develop
transformation at
Qualitative research
method, primary data
collection approach
mode of questioner
process is one of the
41

literature review
makes better sense
that because one
aspects gives
knowledge from
experts guidance
and one from daily
employees,
customers.
workplace because
application of this term
develop unique aspects
within organization area.
most effective
practices.
Gantt Chart
Miles
tone
Projective
Activities
W1 W3 W4 W7 W8 W1
1
W12 W16 W17 W20 W
2
1
W
2
3
W24
M1 Project
formulation
and Project
Planning
M2 Literature
Review
M3 Methodology
M4 Data
Collection
and Analysis
M5 Discussion
of the results
M6 Report
writing
M7 Presentation
of the
project to
42

the Board of
Directors
Achievement based on Gantt chart (To be completed by students)
Week Activities to achieve planned milestones Tutor’s feedback
and date
W3 Problem formulation and Project Planning
Research Problem and background to the problem
Research Topic
Research objectives
W7 Literature Review
Key sources of information
W11 Methodology
Choice of methodology
Sampling
Brief description of how data would be collected and analysed
W16 Data Collection and Data Analysis
Data collection
How it was collected
Advantages and disadvantages of the technique
Data Analysis
Technique used to analyse the data
Advantages and disadvantages of the technique
Interpret the results
W20 Discussion of the results
What do the results mean based on the literature reviewed?
Recommendations to solve the research problem
W23 Report writing
Appropriate structure
W24 Presentation of the project to the Board of Directors
43

44