Transformation in the Workplace in Ernst & Young

Research Project
Transformation in the
workplace in Ernst & Young
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Table of Contents
Research Topic: The impact of the global pandemic on accelerating workplace transformation...4
Chapter 1: Introduction....................................................................................................................4
Aim.........................................................................................................................................4
Objectives...............................................................................................................................4
Rationale.................................................................................................................................4
Significance of the Research..................................................................................................5
Research Questions................................................................................................................5
Chapter 2: Literature Review...........................................................................................................6
To study about the concept of workplace transformation......................................................6
To identify the impact of global pandemic on accelerating workplace transformation in Ernst
& Young ................................................................................................................................7
To determine the complex challenges of Workplace transformation.....................................8
To access the importance of workplace transformation in E&Y company perspective. ......9
To examine the strategies adopted by Ernst & Young to deal with the issues faced due to
global pandemic on accelerating workplace transformation..................................................9
Theories and Framework......................................................................................................10
Conclusion............................................................................................................................11
Chapter 3: Research Methodology.................................................................................................12
Research Philosophies..........................................................................................................12
Research Approaches...........................................................................................................12
Research Methods and techniques........................................................................................12
Research Instruments............................................................................................................12
Gantt chart............................................................................................................................13
Sampling...............................................................................................................................13
Ethical Issues........................................................................................................................14
Cost of the project................................................................................................................14
Data Analysis and Interpretation..........................................................................................14
Critically evaluate research methodologies and processes, apply to business project, justify
and analyse the chosen method............................................................................................14
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Chapter 4: Findings and Discussion..............................................................................................16
Research findings and Results..............................................................................................16
Discuss merits, limitations and pitfalls of approaches to data collection and analysis........31
Chapter 5: Conclusion, Recommendation and Reflection.............................................................32
Conclusion............................................................................................................................32
Reflection.............................................................................................................................32
Alternative research methodologies.....................................................................................32
Recommendation..................................................................................................................32
Recommended actions for future improvement...................................................................33
References......................................................................................................................................34
Books and journals...............................................................................................................34
Appendices.....................................................................................................................................37
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Research Topic: The impact of the global pandemic on accelerating
workplace transformation
Chapter 1: Introduction
Technology is changing now a days in every organisations. It is essential to change
according to the needs and demands of customers and employees. With a help of workplace
transformation, company can be able to make alteration in their processes, techniques and
technologies. In current era of global pandemic, company's are changing their working
environment and talent management procedure (Webb, McQuaid, and Webster, 2021). There are
certain strategies which could be used by organisations in order to enhance their productivity
such as remote working, use of digital marketing etc. this report is based on Ernst & Young
company which is a multinational professional services network which was founded in the year
1989. This report includes research aim and objectives, literature review, research methodology
and data analysis.
Aim
“To analyse the influence of global pandemic on accelerating workplace transformation, study
on Ernst & Young”.
Objectives
 To study about the concept of workplace transformation.
 To identify the impact of global pandemic on accelerating workplace transformation in
Ernst & Young.
 To determine the complex challenges of Workplace transformation.
 To access the importance of workplace transformation in E&Y company perspective.
 To examine the strategies adopted by Ernst & Young to deal with the issues faced due to
global pandemic on accelerating workplace transformation.
 Offer recommendations that need to be implemented by E&Y and similar organisations.
Rationale
The rationale of choosing this topic in research is that workplace transformation is
helping in providing flexibility to the working environment. It is a changing process of every
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organisation that they have to adopt new technologies and processes in their working
environment (Żuk, Żuk, and Pluciński, 2021). Workplace transformation is helping the
organisation in development of their productivity an enhancing change in their techniques and
technologies. During this current era of global pandemic of covid 19, companies are changing
now a days in order to develop their productivity and organisational performance. There are
various technologies and processes which are coming in current era. In relation with Ernst &
Young company, they are conducting workplace transformational in order to enhance their
productivity. They are providing remote working environment to the employees.
Significance of the Research
The main significance of conducting this research is to enhance organisational
productivity. Further in relation with Ernst & Young, it is important to make use of workplace
transformation in order to develop their productivity (Ehrenberg, 2021). Further, it helps in
training employees for longer durations and working in an environment for longer time period.
Also, this helps the researcher in enhancing personal and professional skills such as by
conducting this research, researcher will able to enhance research skills, communication skills
etc. also, this research is useful in academics also by getting details about workplace
transformation and their benefits within an organisation.
Research Questions
 What do you understand about the concept of workplace transformation?
 What is the impact of global pandemic on accelerating workplace transformation in Ernst
& Young?
 What are the strategies adopted by Ernst & Young to deal with the issues faced due to
global pandemic on accelerating workplace transformation?
 What recommendations will be offered that need to be implemented by E&Y and similar
organisations?
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Chapter 2: Literature Review
To study about the concept of workplace transformation
As per views of Barnes (2020), workplace transformation is related with the productivity
gains that is required both in public and business sector. Business leaders are realising that
organisation have to focus in up skilling of the member and employees of communities (Attaran,
Attaran and Kirkland, 2019). It is associated with expansion of employability for the purpose of
learning and training that can help in the process of fulfilment of talent needs of rapidly changing
economical scenario. In case of organisations like Ernst & Young the min focus is on being
more creative and finding of talent that can help organisations in achievement of their laid aims
and objectives.
Workplace transformation is related with bringing all the elements together that is oriented
specifically to the organisation the main initiative is to help top executives as the success
depends on the commitment and availability of employees. workplace transformation is
associated with having innovation and efficient use of present available employees in the
organisation (Nagel, 2020). For having higher competitiveness it becomes very important to
attract and further retain best talent that can lead towards continuing to innovate. Workplace
transformation is depended on the present workplace culture that can lead towards creation of
flexible workspaces that will lead to real bottom line results.
In the present changing scenario workplace transformation has become very relevant as
organisation are willing to look for employees who can support them from various different
locations. It is associated with a new normal for creation of high amount of challenges that may
lead to difficulty in handling of productivity, security and manageability. Workplace
transformational is related with the process of enabling innovation and flexibility in the overall
functioning of organisation. It is associative with getting benefits by empowering of employees
to work from various different locations apart from the centralised office spaces (Pomares,
2020). It is very important to offer a consistent experience across devices to develop a positive
working experience. With the changing times there are many challenges that may arise because
of the distributed workforce that is related with lower employee engagement and the employee
productivity which may also impact the present working of employees. Apart from this there are
other principals that are related with the aspect of workplace transformation that include
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responding, adapting and accelerating. In this employees have to act quickly, asses the situation
and further offering consistent experiences that is availability across all the applications.
Organisations are working towards using workforce transformation by focusing on key skill sets
that is very critical to achieve higher business outcomes (Jackson, 2019). The employer
experience is critical in this process as the main aim is development of connection between each
of the role and overall organisation goal in he organisation for having proper transformation
efforts. Workplace transformation is related to rewarding of employees so that they are able to
influence the overall organisation functioning. In E&Y this is related with driving the adoption
of new innovator technologies and procedures for having a competitive workforce (What
Workplace Transformation Means Now: Two Experts Discuss the Opportunities, 2020).
To identify the impact of global pandemic on accelerating workplace transformation in Ernst &
Young
According to the Alexander W Bartik., 2020. The global pandemic have created
devastating situation in which whole economy or can say global economy situation was not
under control. Many companies like small or large business went shuttled down due to not
generating business from pandemic situation effectively (Kaushik and Guleria., 2020). The
economic disruption has been created the Covid-19 caused more difficulties on which every
business follows their local government guidelines to mitigate the Covid situation. It is having a
large number of immediate organisational design with enhance to implication which caused the
more implication. The economic prevails more recession and inflation increased due to pandemic
situation. Even business which are operates on offline they customised into online business
mode. Many large business had invested their capital amount on different project that driven to
decline situation. Many business have changed their structure and business practises by Covid
implication caused the physical distance to generate more precaution (Terziev and Klimu.,
2020). In perspective or Ernest and young company their management team have suffered by
global pandemic situation to make better reward system towards more performance dependent
salaries with more reliance on output than their inputs creates measure efforts to bring out better
strategies to generate more customer interaction about company performance for distance to
creates better moral values. Ernest and Young is one of leading business in UK , the year around
2020 there was highly impact of Covid which prevents more implication such as global
destruction, lack of employment, food crops, high flame of inflation which prevent to generate
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more challenges the EY business. As per survey report it describes about while implication
facing by large companies towards largest short term decline in economic activity for centuries
where the Covid-19 pandemic has also brought about the better changes in the way of business
creates fluctuations in business such as customers are changing their behaviour and approaching
on online platform to buying product and services. The competitors of EY are Deloite and
Accenture most leading consulting business where they turn their influence aggregates such as
outputs prevails crises about the business.
The main objective of survey which has discussed was scrutinise or evaluate about how
leading euro areas firms perceive the long term aspect impact of Covid-19 pandemic on their
business. When the condition of UK and other international went stable EY follows the
guidelines which UK government where the first part of asked needed to contain within long
term aspect to creates more respondent which indicate weather where they agreed for increases
sales and employment. The responses which prevented by the people are generating more
benefits that split around 60% and 40% between industrialist and services. When it interpreting
this result, it should be accomplished in mind and the size and distribution of the activities where
these firm most likely makes them better able to respond to creates other firms. The employees
of EY are facing negative influence from global pandemic as because of company is not
generating productive business with that manager and high authorities are laying off the people
form workplace on which customer can make their employees to customer safe. There was lack
of leadership on which employees were not better generating leadership. As the Covid-19,
creates further economic uncertainty and loss, maximising returns and managing risk along with
ensuring continued business to make deep understanding to change the market condition and
government policy. By make strategies EY to make implement business strategies to establish
their business in online platform by make sure to follows the guidance. The growth and
performance are depend upon the market situation and leaders approaching advanced technology
to consumer expectation and society itself.
To determine the complex challenges of Workplace transformation.
According to Jeremy Bonnellve., 2019. During the Workplace transformation can creates
more challenges while to implement the business productivity. To implement the workplace
transformation Ernest and Young company would faces the lack of time management, not
appropriate planning to execute the transformation practises in workplace. And if there is
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