Impact of Global Pandemic on Workplace Transformation: A Case Study of Marks and Spencer

Research Project

Table of Contents
Table of Contents................................................................................................................................2
INTRODUCTION................................................................................................................................3
Aim —.........................................................................................................................................3
Objectives -.................................................................................................................................3
Research Questions -...................................................................................................................3
Cost — ....................................................................................................................................3
Rationale —................................................................................................................................3
MAIN BODY.......................................................................................................................................4
Literature Review -.....................................................................................................................4
Research Methodology...............................................................................................................5
Data Analysis -............................................................................................................................6
REFERENCES...................................................................................................................................13
Questionnaire............................................................................................................................14

INTRODUCTION
Aim — To analyze impact of global pandemic on accelerating workplace transformation — As
study on M&S.
Objectives -
 To identify concept of workplace transformation.
 To ascertain impact of global pandemic on workforce transformation at M&S.
 To analyse reasons due to which workplace transformation is issue in recent global
pandemic at M&S.
 To recommend new strategies for enhancing workplace transformation at M&S.
The objectives links with the aims and literature which helps in understanding and analyzing the
impact of global pandemic on accelerating workplace transformation which is based on the case
study of Marks and Spencer.
Research Questions -
 What are the concepts of workplace transformation?
 What is the impact of global pandemic on workforce transformation at M&S?
 What are the reasons due to which workplace transformation is issue in recent global
pandemic at M&S?
 What are the recommended strategies for enhancing workplace transformation at M&S?
Cost — The cost of the research project which is taken into consideration is $500.
Rationale —
The topic which is to analyze the impact of global impact of pandemic on accelerating
workplace transformation helps in knowing that how the research is being conducted and in what
manner pandemic has impacted Marks and Spencer at large scale. The impact of pandemic also
is determined with the help of formation of how effectively and in appropriate manner the
organization is initiating the transformation in an effective and efficient manner (Dewasiri and
et.al., 2018). The impacts of the pandemic has affected the workplace and its changes which are
seen as transformation which helps in knowing the basis through which the changes are
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observed. The research is conducted for knowing the negative impacts which are observed and
have affected the workplace which is M&S organization.
MAIN BODY
Literature Review -
Concept of Workplace Transformation
According to Williams and et.al., (2018), Workplace transformation is the term which is
defined as rethinking of flexible workspace which accommodates different kinds of works,
employees and technology. This helps in knowing the basis as to how effectively and in
appropriate manner the workplace is being utilized for growth and development. Workplace
transformation includes floor plans, tailored budgets and workplace transformation tools which
helps the company in regaining and knowing the aspects as to how the workplace is being
transformed by adopting the techniques and tools helping in proper and systematic work which is
undertaken in the company.
As per Meske and et.al., (2021), Workforce transformation is the method of improving
the skills, abilities which helps in changing the aspects as to how effectively the changes are
being taken into consideration at large scale. Workplace transformation also helps in keeping up
to date with the changes taking place within organization. The main aim of the workforce
transformation is that it helps in analyzing the techniques which are adopted by the organization.
Impact of global pandemic on workforce transformation
As described by Caligiuri and et.al., (2020), Pandemic has largely impacted the
workforce transformation as the business had to shift to the to remote working and enhance the
ways of their technology which brings the digital technology maintain the business and its
working processes at large scale. The workplace have been digitally transformed which has
created value for the work which the employees of the organization have been provided. There
are various techniques and tools which are worked upon for analyzing the basis through which
digital tools are adopted. Global pandemic has changed the way organization's used to work and
this has introduced the digital transformation which has made easy the work and has improved
the performance of the employees.
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