Research Project about Transformation of the Workplace

This research project aims to analyze the impact of technology and requirements needed for employees to carry out roles and collaborate workplace transformation operations. It includes a case study of Amazon and recommendations for employee motivation during workplace transformation.

Templates for Evidence Collection
Project proposal form
Templates
Unit: 11 – Research Proposal Form
Student Name ..............................................Student number.........................
Tutor ............................................................ Date ...........................................
Unit ................................................................... ..............................................
Centre Name…………………………………………………
Proposed title:
Section One: Title, objective, responsibilities
Title or working title of project (in the form of a question, objective or hypothesis)
Project aims and objectives (e.g. what do you wish to achieve? What do you want to learn to do? What
do you want to find out?):
Topic: To analyse impact of staff motivation schemes to employee retention: A case study of
Amazon
Research aim
The aim of current research project is, “To analyse the impact of technology and requirements needed
for employees to carry out roles and collaborate workplace transformation operations” A research work
on Amazon.
Research objectives
• To assess knowledge about new technology used while workplace transformation
• To evaluate relation between workplace transformation and new technology in Amazon
• To recommend strategies for employee motivation at the time of workplace transformation
Research questions
 Explain new technology used while workplace transformation?
 What is the relation between workplace transformation and new technology in Amazon?

 Recommend strategies for employee motivation at the time of workplace transformation ?
Section Two: Reasons for choosing this project
Reasons for choosing the project (e.g. links to other subjects you are studying, personal interest, future
plans, knowledge/skills you want to improve, why you feel the topic is important):
The primary goal of this research paper is to know about challenges faced by employees while
implementing technology within workplace transformation (Dhiman and Marques, 2020). This research
has also helped me to enhance my professional capabilities and lead to conduct an in depth research.
After completing this research, I will get to know more about workplace transformation and learn how
to handle different issues developed while completing the research.
Section Three: Precedents and sources
Use of key literature sources and precedents to support your project objectives
To assess knowledge about new technology used while workplace transformation:
According to the views of Bonnin (2020), Within Amazon, technological sector plays a crucial role in
the workplace transformation in providing efficiency and productivity in the work. Various technologies
are used in the workplace transformation of the respected company and some of them are described
below:
 Remote manageability: The process of monitoring or managing a network or a computer from
the remote location is termed as remote manageability (Avis, 2016). During pandemic situation
of Covid-19, the managers of Amazon installed a software and manage the activities of business
on the workstations from their remote location.
 Digitalization: It is a process in which new digital techniques are used to change the model of
business by offering productive opportunities to increase the volume of sales. Within Amazon,
this process is used by the employee during economic lockdown because it assists them in
improving the quality, efficiency and stability of their business.
 Office automation control system: Amazon uses this system because it facilitates the company
in controlling and monitoring the information with the help of electronic system of document
management.
 Cybersecurity: Within the respected company, cybersecurity plays an important role in securing
the critical the information or data of the company.
To evaluate relation between workplace transformation and new technology in Amazon:
As per the viewpoint of Dery, Sebastian and van der Meulen (2017), From the technologies used in

workplace transformation within the respected company, it is evaluated that these technologies
increased the productivity and efficiency of the company. Remote manageability helps the managers of
Amazon in detecting and repairing the complexities occur in business and also facilitates them in
providing the information and skills to serve great response and maintenance. Another technology used
by the respected company during pandemic situation is digitalization through which the workforce of
the company easily accesses and share the information. This process helps the employees of Amazon in
gathering the right information on their customers as well as extends the profits of the company
(Haddud and McAllen, 2018). During Covid-19 automation technique assists the company in expanding
its viability by optimum utilization of resources. This technology helps the company in providing the
higher quality of work with lower operations costs. Office automation control system also helps the
company in giving reliable and consistent outputs. Another Technique used by the respective company
while workplace transformation is Cybersecurity (Thevannoor, 2020). The managers of the company
use this type of technology for determining the performance of their employees. This type of technology
protects the working of the company from any risk as well as saves the data of the business. Technology
is significant in the workplace transformation because it makes the work effective and efficient as well
as increases productivity of Amazon. There are several technologies within this company that are used
in its workplace transformation and some of them are explained as under:
Endpoint security: Working from outside official network during pandemic situation of Covid-19
enables human resources of company to take its valuable data outside the office. Endpoint security helps
Amazon in establishing Authentication protocols which is a perfect way to overcome with breaches.
With the help of endpoint security, it becomes very difficult for anyone to hack data of its employees.
Hence, this technology helps in securing the data of workforce of Amazon and builds a unique feature
within company.
Remote manageability: It is a process in which networks are monitored from remote location.
During pandemic situation, administrators of Amazon installed a software that manages business
activities on the workstations of their manpower from their remote location. This technology helps
company in managing its business operations as well as provides assistance in achieving objectives of
company.
Digitalization: A method that digital techniques to change the model of business by providing
productive opportunities to expand sales of company. During pandemic lockdown, digitalization process
is used by managers of Amazon, because it facilitates them in improving the efficiency, stability and
quality of their business. This process also helps employees of company as it encourages information

sharing as well as collaborate different units of company.
Merged reality: Within amazon, this technology helps in capturing imaginations of its human
resources so that employee engagement is built. Company is experiencing advantage of establishing
virtual models. New technology of wireless gigabit provides freedom to workforces of company in
moving anywhere without wires during Covid-19 lockdown. In this way it helps employees of company
to work from anywhere they want.
Streamlined collaboration: During Covid-19, this technology help employees of company in
providing an extensible meeting platform where they can communicate with their superiors by sitting
anywhere. This technology does not requires any room or any projectors to initiate meetings or
conferences. Managers of company shares their screen to employees which makes it very easy for all of
them to communicate easily and share ideas on this platform.
Collaboration of workplace transformation operations:
From above discussed technologies, it is evaluated that workplace transformation technologies
helps in increasing the productivity of company. Endpoint security helps company in establishing
Authentication protocols to overcome with breaches. Administrators of Amazon installed a software to
manage business operations on workstations of employees from remote location. In this way, remote
manageability helps company in managing its business operations and facilitates in achieving objectives
of company. Through digitalization process, human resources of company are encouraged to share
important information by collaborating various departments of company. There is need to evaluate
different factors that are associated with technology and they help to manage the working.
To recommend strategies for employee motivation at the time of workplace transformation:
As per the views of Walkowiak (2021), It is analysed that following are recommendations for workplace
transformation n Amazon -
 Training and development: During pandemic situation of Covid-19, the supervisors of
Amazon motivate their subordinates by providing them training in particular fields. Overall
development of employees facilitates the company in achieving the objectives of the company in
an efficient way (Haynes, Ihalainen and Etheridge, 2017). Training and development helps the
employees of the respected company in improving their performance.
 Monetary and non-monetary benefits: To motivate the human resources of the respected
company while workplace transformation, the managers uses the strategy of bonus and

incentives. This strategy raises the level of productivity within the business as well as assists the
manpower’s of the company in raising their performance level.
 Performance appraisal: Workforces of Amazon are motivated by their managers while
workplace transformation through evaluation and determination of their performance level on
completion of objectives
Section Four: Activities and timescales
Activities to be carried out during the research project (e.g. research,
development and analysis of ideas, writing, data collection, numerical
analysis, tutor meetings, production of final outcome, evaluation, writing the
report):
Development and analysis of ideas
Research aims and objectives
Writing proposal & ethics form
Writing literature review
Writing methodology
Data collection
Data analysis
Recommendation
Writing Discussion and conclusion
How long this will take:
1 week
1 week
2 week
3 week
2 weeks ‘
2 week
2 week
1 week
1 week
Milestone one: .........................................................................................

Target date (set by tutor): .........................................................................................
Milestone two: .........................................................................................
Target date (set by tutor): .........................................................................................
Comments and an agreement from tutor
Comments (optional):
I confirm that the project is appropriate and my own work. This project has not been submitted for any
other qualification.
Agreed: .................................................................................... Usman Mushtaq .
Date) ......................................................
Comments and agreement from project proposal reviewer (if applicable)
Comments:
I confirm that the project is not work that has been or will be submitted for another qualification and is
appropriate:
Agreed: (name) (date)

Questionnaire
Question
Q1. Do you think usage of latest technology will help to increase operational functioning in
Amazon?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree
e. Neutral
Q2. Is there any relation between new technology and efficiency of Amazon?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree
e. Neutral
Q3. Do you think there is need for adopting latest technologies within business operations to
provide more efficient services to customers?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree
e. Neutral
Q4. According to you, is it important for Amazon to focus upon usage of new technological
techniques in its operations?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree

e. Neutral
Q5 Is Amazon capable of attaining customer satisfaction by adopting latest technology?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree
e. Neutral
Q6 Are there any opportunities of business growth if Amazon is adopting latest and advanced
technologies in managing operations?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree
e. Neutral
Q7. Is Amazon able to become leading e commerce company by using latest technology in
operations?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree
Q8. Is there any increase in sales and profits by providing customers a quality service using
latest tools?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree
e. Neutral

Q9. Are there any ways for Amazon to manage the attainment of organisational goals in
specified time by adopting latest techniques in supply chain network ?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree
e. Neutral
Q10. According to you, is it beneficial for Amazon to invest in advanced technology and tools
for the company?
a. Agree
b. Strongly disagree
c. Disagree
d. Strongly agree
e. Neutral

REFERENCES
Books and Journals
Avis, J., 2016. Social Justice, Transformation and Knowledge: policy, workplace learning
and skills. Routledge.
Bonnin, D., 2020. Transformations of work: a discussion of the South African workplace.
Journal of Contemporary African Studies, pp.1-16.
Dery and et.al, 2017. The Digital Workplace is Key to Digital Innovation. MIS Quarterly
Executive. 16(2).
Dhiman, S. and Marques, J. eds., 2020. New Horizons in Positive Leadership and Change: A
Practical Guide for Workplace Transformation. Springer Nature.
Haddud, A. and McAllen, D., 2018, August. Digital workplace management: exploring
aspects related to culture, innovation, and leadership. In 2018 Portland International
Conference on Management of Engineering and Technology (PICMET) (pp. 1-6).
IEEE.
Haynes and et.al, 2017. Workplace transformation: Nokia connecting people. InCorporate
Real Estate Asset Management (pp. 424-433). Routledge.
Thevannoor, R., 2020. Workplace Transformation. SCMS Journal of Indian Management.
17(4). pp.4-4.