This report discusses the different types of information systems and the role of an Enterprise Resource Planning (ERP) system in an organization. It explores the benefits of ERP systems in real-life business and provides recommendations for selecting the right methods. The report also highlights the categories of information systems, such as transaction processing systems, management information systems, decision support systems, and executive information systems. It emphasizes the importance of ERP software like SAP, Oracle, and CRM in the hospitality industry and how they contribute to operational excellence. The report concludes with recommendations for implementing ERP systems in the hospitality industry to gain a competitive edge and meet customer needs.