Question-   Taylor's Motivation Theory

Solution-

Motivation theory

Taylors theory

Pay

Pay is linked to Taylor’s theory of motivation because he suggested that workers are motivated only by money. All staff at KFC are paid at least the minimum wage. Team members are paid an hourly rate, whereas restaurant managers are paid by a salary.  Paying staff, a living wage will be the ‘carrot’ that encourages them to work harder, leading to greater motivation and productivity. Therefore, this reward is strongly linked to Taylor.

Bonus

Bonus pay is extra pay given to employees, often as a reward or to increase morale and productivity to meet pre-set objectives. KFC offers the chance for successful team members and team leaders in restaurants to receive a bonus. KFC will decide if you are eligible for a bonus, their decision is based on actual sales compared with forecasted sales over a four-week period. This links to Taylors theory of the piece rate as staff members will work harder in order to ensure their restaurant is successful, as they will want to receive bonus pay at the end of the year.

Shares

Shares in the business is linked to Taylor’s theory of motivation because employees will be motivated by money to work harder.Yumbucks is KFC’s profit share programme for restaurant managers and area coaches and gives them the chance to be an owner in YUM! In 2013, KFC UK and Ireland paid £660,836 in Yumbucks to these employees. Employees will work hard and want the business to achieve well in order to receive shares in the business, this will lead to employees making money from shares, which links to the theory that workers are motivated only by money leading to increase in motivation and productivity.

Mayo theory

Support at Difficult Times

Mayo’s theory suggests that it’s not only financial rewards that motivate staff but it’s also the treatment and support staff receive. KFC have fundamentals in place such as pension provision, private healthcare, company sick pay (in addition to statutory sick pay), a compassionate leave policy, income protection and enhanced maternity pay. KFC UK and Ireland is proud to partner with the Retail Trust, the principal charity for the retail sector which supports three million people. The Retail Trust provides a free, independent, confidential service to all our people, ranging from financial advice to domestic abuse counselling and retirement support.  Knowing that there is support available leads to staff feeling more comfortable in their work environment therefore encouraging/ motivating them to work harder.

Encouraging Work-life Balance

A good work-life balance is crucially important to wellbeing. We have a range of systems, policies and informal practices in place to help employees achieve a balance that works for them. KFC offer Flexible Working, Faith Flexibility, Holiday Allowance, Maternity and Paternity Support

Teamwork

Teamwork is liked to Mayo’s theory of motivation because he suggested that people should communicate and work in teams. This will lead to better relationships, people will be happier at work and motivation will generally increase. Therefore, teamwork is strongly linked to Mayo’s theory, as working with others and improved motivation can be closely linked.

 

Pay

Pay links to Maslow’s hierarchy of needs because when an employee receives their wage, they are able to pay for their basic needs such as food and rent. These are the same basic needs that Maslow identified in the hierarchy. If these needs are met, this will lead to employees meeting the first stage of the hierarchy and become more motivated. Maslow suggested once all their needs have been met, the employee will be truly motivated. Therefore, pay links quite strongly to Maslow’s theory however he did suggest that other rewards are also important to help the employee to become truly motivated.

Safety needs

Training links to Maslow’s hierarchy because when an employee receives more training, they are able to perform their job role safely. Maslow’s hierarchy includes safety needs, training would meet this need as they would understand how to fulfil their job role in the safest manner.

Esteem needs

Employee recognition links to Maslow’s hierarchy of esteem needs

 

Vroom’s

Pay

Pay would link to Vroom’s theory of motivation because he suggested that if employees believe a task is worth the effort then they will be motivated to do it. Employees get paid as a result of completing a task, as a result of they may feel that completing the job that they have been asked to do is ‘worth the effort’ leading to increase in motivation and productivity, therefore pay strongly links to Vroom’s theory.

Promotional opportunities

Pay would link to Vroom’s theory of motivation because he suggested that if employees believe a task is worth the effort then they will be motivated to do it. If employees work hard they have the chance to receive promotional opportunities which will result in the employee receiving more pay but also having more authority. The employee is likely to be dedicated to their work and believe it is ‘worth the effort’ leading to increase in motivation and productivity, therefore promotional opportunities strongly links to Vroom’s theory.

Bonus

Bonus pay would link to Vroom’s theory of motivation because he suggested that if employees believe a task is worth the effort then they will be motivated to do it. Employees who are dedicated to their job, complete tasks and reach targets will receive a bonus, as a result of they may feel that completing the job that they have been asked to do is ‘worth the effort’ leading to increase in motivation and productivity, therefore bonus pay strongly links to Vroom’s theory.

 

 

 

 

 

 

 

 

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