The overlap between operations, marketing and product/ service development at Acme whistles is the quality control process. Acme whistles is the small company that cannot afford to employ specialist resources for specialized functions. Everybody in the company is responsible for the quality of the product and service. For this reason each employee has much broader job specifications and they manage to maintain a quality ethos amongst all employees. Because of this, all employees want to contribute and figure new ideas for different types of whistles. Acme’s marketing, product & service departments are informal teams put together with employees from other processes of the company.
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