Creative and Ethical Leadership: 360 Degree Appraisal and Analysis

This report presents a 360-degree performance appraisal, focusing on creative and ethical leadership within an organizational context. It begins with an introduction highlighting the importance of leadership in achieving organizational goals, followed by a detailed explanation of the research methods employed, including a mixed-methods approach with both qualitative and quantitative techniques, such as questionnaires. The report uses a deductive approach, focusing on primary data collection through a sample size, while also addressing research ethics, including data confidentiality. A literature review explores leadership theories, emphasizing the need for creative and ethical practices. An action plan outlines learning targets for skill development in creativity, leadership, and teamwork. The report then analyzes the author's job role as a site supervisor and the skills required for service and hospitality management. The analysis includes a psychometric test questionnaire and results, examining various aspects of leadership, such as motivation, problem-solving, ethical behavior, and customer satisfaction. The results are presented through charts and interpretations, offering insights into strengths and areas for improvement. The report concludes with a summary of findings and recommendations for enhancing leadership capabilities.

CREATIVE AND ETHICAL
LEADERSHIP

TABLE OF CONTENT
• INTRODUCTION
• RESEARCH METHODS FOR 360 DEGREE:
• Questionnaire
• Data collections and sources
• Data analysis
• . Results
• Conclusions
• References /sources used

INTRODUCTION
• Leadership is the important element of organisation as it helps in achievement of
target and goals. It is identified in organisations that the success and growth of their
business is depends on effective and leadership style. In this presentation, it shows
the 360 degree approach that helps in analysis of whole customer journey. 360
degree approach is helpful in performance appraisal of employees in organisation.

RESEARCH METHODS FOR 360 DEGREE
• For 360 degree performance appraisal, mixed research methodology is used. That means it
include both method that are qualitative and quantitative. It is important to find out so that
researcher take an action accordingly. In quantitative approach, researcher use questionnaire
for taking information from their decide sample.

RESEARCH APPROACH:
It is also analysed that this research paper is using deductive approach because it main
focuses on quantitative approach. They use deductive approach so that their main
objective can be met.
Data Collection: Data collection has two types of method from which researcher
can take information from their population. Two types are primary and secondary
sources. Primary is more difficult method of data collection as compared to secondary
resources. Primary source requires high amount of investment whereas secondary source
is less expansive. Both plays a different role in achievement of desired result. Secondary
sources includes published books and journals. It is analysed that this investigation use
primary sources in which they take information from their sample size.

RESEARCH APPROACHES
• Sampling:
It is the population size that decided for attempting this investigation. Researcher deicide the
size of population for example, they take information from a group of 25 person. For this
investigation researcher take 15 as a sample size.
• Research ethics:
It is analyse that ethics are the code of conducts that should be take in consideration while
performing research. Research ethics are necessary for conducting research, They should be
ensure that researcher should not leak any data or information of their sample size. Because if
they did that then it become against with ethics of research. It is also ensure that they will not
hurt sentiments of a single person.

LITERATURE REVIEW
• According to Jean and Singh, 2020 leadership activity is
performed by leaders of the company in which they
convert individual goals into common goals of
organisation. Leaders use their skills and knowledge for
handling problems or difficulties in organisation. They has
main focus on integrity of employees so that their all
employees work with honesty and give their whole efforts.
Leaders should use creative style of leadership in
organisation but their main focus should be on ethics.
Ethics are the code of conduct that decide boundary of
industry or organisation to achieve their desired results.

ACTION PLAN:
S.
No.
Learning Target Current
Proficiency
Target
Proficiency
Opportunities for
Development
Criteria of
Judgement
Time Duration
1 Creativity 6 9 In order to increase creative
skills, I will focus on new
developments that arise in
day to day scenario (Day-
Calder, 2017). Creativity is
important for leaders so that
they can use different
methods it achieve their
targets. So that's why it is
important for me that I need
to develop creative skills. For
that I have to perform more
and more brainstorming so
that I develop creativity.
Online
assessment
mentors and
portals.
45 days

2 Leadership skills 6 10 In order to build leadership
skills, I have to participate
more and more in teams
which helps in improving
problem solving skills
(Dieppe, 2018). I have to take
some responsibility so that I
can accountable for that duty.
Personnel or
Senior staff and
concerned
managers.
40 days
3 Team work skills 6 10 Team work skills are
necessary to develop that
helps in accomplishing
targets and goals. For that
skill, I have to involve in
teams and give my opinion
so that I will build team work
skills.
Staff members as
well as
colleagues.
55 days

4 Communication
skills
7 10 It is very important for me
to develop communication
skills because it helps me to
communicate effectively
with team members and
resolved problems. To
interact with more and
more people for developing
communication skills
(Hildebrand, 2018).
Department
representatives,
Peers, line
managers, etc.
65 days

MY JOB ROLE
• My experience as site supervisor was brilliant and it helped me to learn so many tactics in relation
which how to manage people at work and hope to get the work done effectively as well as
efficiently. Working at this position also facilitated in raising my degree of productivity. I have also
worked as sweeper driver and was employed by the street department so as to make sure that
proper cleanliness and hygiene is maintained at the streets in order to reduce and furthermore
eliminate the chances of blockage or accidents. I was responsible for driving a street cleaning
vehicle which in turn assisted in removing unnecessary trash from the streets. I was expected to
report containment sections of the city and to ensure that they are clean and non contaminated. .

ANALYSIS
• I have evaluated that I have enough strength for completing my job role and responsibilities
properly. For me, it is concluded that service and hospitality management requires
individuals who are creative and have strong leadership qualities. By using the 360 degree
appraisal, I am able to get feedback from my colleagues about my work. There are times
when my employees motivated and encouraged for my work.