5HRF: Managing & Coordinating Human Resources Function Report

This report provides a comprehensive analysis of Human Resource Management (HRM), exploring its objectives, ethical considerations, and impact on organizational performance. It evaluates the business case for managing HR in a professional and ethical manner, discusses various ways to deliver HR objectives, and examines methods to evaluate the contribution of the HR function. The report also analyzes how the HR function varies across different organizations and sectors, summarizes organizational objectives, and identifies research evidence linking HR practices with positive organizational outcomes. Furthermore, it explains theories of change management and the impact of high-performance working and investment in human capital on organizational practice. Examples from companies like Apple, Samsung and Microsoft are used to illustrate key concepts and recommendations for improving HR practices are provided. The report concludes by emphasizing the importance of strategic HRM in achieving organizational success.

Running head: 5HRF
MANAGING AND COORDINATING THE HUMAN RESOURCES FUNCTION
Name of the Student
Name of the University
Author Note

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Executive Summary
The given report throws light on the various aspects of human resource management. The report
is divided into different activities and each activity consists of 8 questions in total. It begins with
an introduction and is followed by the Activities. The report analyses different cases and
examines them with practical examples. Human Resource is an important aspect of the
organization which needs to be managed effectively. Hence it is recommended that the company
should revise and strategize about its human resource aspect. Certain recommendations and
Conclusion have also been provided. Various examples of different companies like Samsung,
Apple, Microsoft and Nokia have been taken to illustrate a better case.

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Table of Contents
Introduction......................................................................................................................................4
Activity 1.........................................................................................................................................4
Evaluate the business case for managing HR in a professional, ethical and just manner...........4
Explain the different ways in which HR objectives can be delivered in organizations...............5
Discuss the main criteria and methods used to evaluate the contribution of the HR function....6
Activity 2.........................................................................................................................................7
Analyze how the HR function varies between organizations in different sectors and of
different sizes...............................................................................................................................7
Summarize the organizational objectives that the HR function is responsible for delivering and
how these are evolving in contemporary organizations............................................................10
Activity 3.......................................................................................................................................11
Identify and evaluate research evidence linking HR practices with positive organizational
outcomes....................................................................................................................................11
Explain the major theories of effective change management and how these are implemented
and evaluated.............................................................................................................................14
Explain how high-performance working and investment in human capital impact on
organizational practice...............................................................................................................17
Conclusion.....................................................................................................................................18
Recommendations..........................................................................................................................18
References......................................................................................................................................20

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Introduction
Human Resource Management is one of the key aspects of any organization. The given
report throws light on the various aspects of Human Resource Management and applies various
theoretical knowledge thereby making use of practical examples (Alfes et al. 2013 p. 340). The
given report consists of three activities which comprise of 8 questions in total. Various public
authorizes, private companies like Allied Group, a voluntary organization like Cancer Research
and Small/Medium sized Enterprises have been referred to for reference purposes.
Activity 1
1.3 Evaluate the business case for managing HR in a professional, ethical and just manner.
According to Alfes et al. (2013 p.341), there are different organizations that follow
different steps in delivering the functions of HR in professional, just and ethical manner. The Hr
functions that will be delivered have to be ethical in nature, as this will help in maintaining
professionalism and just behaviour. All the functions of HR have to be evaluated in a critical
manner. The staffing has to be done in such a manner that will be ethical, as this will help in
gaining competitive advantage in the business. Many organizations set up a Quality Assurance
unit in order to see to it that their organizations run efficiently. Quality is considered to be the
essence of any organization and therefore it is very important for an organization to set up a
different unit in order to look after thee quality as it infuses seriousness and professionalism in
the organization. The administrative functions have to be performed in such a manner that this
will help the organizations in dealing with different benefits in an effectual manner. According to
Awadh and Alyahya (2013 p.168), the different strategies have been used as to understand the

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requirements of the individuals in an effectual manner. Bedarkar and Pandita (2014 p. 110)
commented that the HR managers need to thin themselves as the strategic partner as to
understand the different views of the employees in an effective manner
Adhering to various ethical criteria’s well engaging in the Human Resource Management,
is a critical component because a business exists to understand the code of ethics as this will help
in understanding the different consequences in an effective manner.
Credibility is defined as the integrity and the performance of the individuals that is
required to be maintained in the organizations to generate proper performance management in
the future. This will help in maintaining integrity in an ethical manner as this will help them in
maintaining the different issues in an effective manner.
Accountability is defined as the answerability that is required in order to understand the
expectation of the account giving in an effective manner in different organizations
Responsibility is defined as the duty of the different organizations in understanding the
performance of the employees in the organization as this will help in deserving the candidates
(Awadh and Alyahya 2013 p. 168).
The reasons for which HR in an organization need to be managed in a just and ethical
manner are given below:
 Legal Considerations- If the human resource procedures are not followed effectively, it
may lead to legal problems of the company with respect to both civil and criminal aspect.
There are various commissions present such as the Equal Employment Opportunity

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Commission which take care of these aspects of the firm. If a company has a good ethical
system in place then it can prevent from such legal troubles.
 Company Reputation- If the human resource aspect is not performed in an efficient
manner then, it hampers the reputation of the company also. People would not like to
associate with the company and this could lead to decreased revenue (Bedarkar and
Pandita 2014 p. 110)
 Employee Loyalty- The employee loyalty aspect of the company also gets hampered. If
the employees witness that their respective colleagues are not being treated properly, then
they may feel de-motivated and may not perform well. For example, when I was working
in Emirates National Bank in Riyadh, the company had various policies for employee
loyalty. They were provided bonus to ensure that the remain loyal to the organization.
2.1 Explain the different ways in which HR objectives can be delivered in organizations.
There are different ways through which the functions of HR can be delivered to the
different organizations in the following manner and the organizational objectives can be
achieved.
 The compensation and benefits has to be provided to the employees in organizations as
per the norms of the company. The HR managers need to be concerned about designing
the structure of the organizations and this will help in delivering the productivity in an
effectual manner
 The performance objectives has to be delivered by motivating the employees in the
organization and this will help in generating productivity

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 The change management objectives has to be delivered in an efficient manner as this is a
serious matter as the employees can resist change if they feel there can be loss to their job
and reputation (Brewster and Hegewisch 2017).
 The administration objectives has to be delivered as this will facilitate smooth operations
in an effective manner
For example, in the Emirates National bank, they tend to attach the achievement
of the organizational objectives to the Human Resource Functions in order to motivate
the employees by stating that they are an essential part of the organization and that
without them, the organization will not be able to survive.
3.1 Discuss the main criteria and methods used to evaluate the contribution of the HR
function.
Three criteria as to evaluate HR function and methods to perform
 To understand the performance of the organization. This can be done analyzing how the
employees have been performing in the various spheres.
 To understand the effectiveness of the functions of the organization. The organization is a
storehouse of various departments and therefore, when all the departments perform well
it shows that the organization is doing well. For example, if the Finance department at the
Emirates Bank is not performing well, this means that there is a lag in their business
function.
 Customer satisfaction can also work as a criteria.
Methods

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 Management by Objectives- Management by objectives is a management tool whereby
the organization can be managed efficiently with respect to the different objectives of the
firm. The theory states that this tool is effective because it employs goal setting and
action plans. These tools help in ensuring better participation from the customer`s side
(Cascio 2018).
 360 degree evaluation technique- The 360 degree is an evaluation technique which
includes improvement of the performance of the employee by gaining feedback from all
the parties who are involved in a business. These parties may include subordinates, peers,
supervisors, customers, suppliers and even a self evaluation. According to Cerasoli and
Ford (2014 p. 170), the technique can be referred to as a multi-rater feedback whereby
the employee is reviewed with respect to his overall behaviour. This method is not biased
and is one of the most effective tools used. Like in the Airbus, organization that I had
worked for, they used the whole organization`s feedback to check the passing of the
criteria stated.
 Behaviourally anchored rating scale- The Behaviourally anchored rating scale is a
management tool with scale points present and ranging from five to nine. This appraisal
method combines the benefit of different critical incidents with examples of moderate,
good and poor performance. As it can be witnessed that the Human Resource Department
of any organization is responsible for the proper functioning of the organization, they
evaluate the given criteria on a daily basis and then used the above stated, ethics to
determine how the employee has been performing.

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Activity 2
1.1 Summarize the organizational objectives that the HR function is responsible for
delivering and how these are evolving in contemporary organizations
At Apple
In the company, the human resource component of the company aims to make their
employees more innovative and creative. They value the input which their engineers provide to
them and believe that it should be seen to it that the employees are continuously learning to make
the company better.
The company aims to retain its position as the number one company and therefore,
human resource contributes hugely to this aspect by providing excellence. This aspect has
changed over the last few years as the company has been engaging in repetitive designs.
At Samsung
Samsung follows the Japanese style of Management. It treats its employees with respect
and considers them to be an essential part of the organization. It provides various benefits to
them and considers them the backbone.
The company wants to provide essential services to all the customers and this is not
possible without essential support from the employees. Recently, it trains its employees
effectively to provide them more exposure so that they are able to provide better customer
services.
At Microsoft

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The company is ranked one of the top companies to work in and offers various benefits to
work in the firm. It realizes that without proper motivation, the organization will not be able to
run and therefore it becomes extremely important for the firm to understand how these
employees need to be kept in the firm (Purce 2014).
Analyze how the HR function varies between organizations in different sectors and of
different sizes.
Attribute/ Company Public Authorities in
UK
Allied Group Cancer Research
Organization
Size Huge in size Comparatively smaller Huge in Size
Nature Public Private Voluntary Association
Marketing Utilizes minimalistic
strategies
Makes use of extensive
marketing to get the
product to the
consumers
Utilizes minimum
market strategies
Comparison of HR Aspect
Name of the company/
Point of Distinction or
Comparison
Public Authorities in
UK
Allied Group Cancer Research
Organization
Benefit Administration The benefit
administration at the
The benefit
administration at the
At the Cancer Research
Organization similar to

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organization is
extremely good. The
offices have all
amenities such as gyms,
food courts and
shopping facilities.
Various monetary
compensations are also
provided to the people
in order to see to it that
they are happy
(Chelladurai and
Kerwin 2017).
Allied Group is not at
par with the public
organization. They do
provide benefits to their
employees but their
management is not up to
the required standards.
Public Administration
the company provides
various benefits to the
employees. The offices
are located at all prime
locations. There are
various facilities present
in their offices which
are important for the
employees to maintain a
healthy work life
balance.
Payments and
compensations
The compensation
package at the
authorities. Is extremely
good. Various benefits
along with the
compensation are given
to the consumers.
The salaries which are
offered at Allied group
are not up to the global
standards. They are
comparatively low to
that of Public In the
developing countries t is
exploiting its employees.
Cancer Research offers
a good package as
compared to the
competitors.
Workforce Management The HR Team of Public
Authorities Inc. is
extremely talented. They
conduct various
programs to reduce the
Allied Group`s
Workforce is not up to
the global standards at
well (Samsung
Electronics America
Cancer Reach has an
efficient Human
Resource System which
manages the workforce
very well and handles