Internal Analysis Report: 7-Eleven Ethics, CSR, and Sustainability

This report provides an internal analysis of 7-Eleven, prompted by issues of employment record falsification and underpayment of employees. It examines the company's ethical standards, corporate social responsibility (CSR), and sustainability efforts. The report highlights declining working conditions, wage scandals, and a disconnect between 7-Eleven's code of ethics and its practices. It applies ethical theories like subjectivism and utilitarianism to the case, analyzes 7-Eleven's CSR goals, including packaging and footprint reduction, and its commitment to the Rainforest Alliance. A triple bottom line (TBL) analysis is used to assess the company's performance. The report recommends that 7-Eleven's management should foster an ethical culture, value its workforce, conduct internal controls, and balance its TBL operations. The conclusion emphasizes the need for stricter ethical standards and corporate responsibility to avoid future ethical breaches.

Internal Analysis of 7-Eleven Company

Introduction
 In the recent past 7-Eleven Company has been faced by cases of falsification of
employment records and allegations of underpayment of employees.
 As a result, the primary objective of this report is to provide an internal analysis report
for the Company.
 This report gives analysis of 7-Eleven Inc., ethics and business standards of the
company and corporate social responsibility.
 Also, it gives a check of the company’s sustainability.

7-Eleven Ethical Standards
 According to the Fair Work Ombudsman (FWO) report indicate that the working
condition of 7-Eleven Company has been declining over the years (Crane, &
Matten, 2016).
 The whole work structure at the company is flawed and the company is only
earning return by underpaying its employees particularly immigrants (Sivaraman,
& Turner, 2016).

Cont’
 The report shows that immigrant employees work for many hours and yet they are
underpaid (Ferrell, 2016).
 It is unfortunate that this practices is happening in the watch of the management
leadership.
 Certainly, this wage scandal shows that 7-Eleven is faced by corporate
irresponsibility.

7-Eleven Code of Ethics
 7-Eleven Inc., advocate for lawful and fair dealings at all times.
 As a member of the National Coalition of Association 7-11 has pledged to work
by strictly observing the highest standards of fairness, competency, and integrity
in its operations (Bryson, 2018).

Cont’
 As a member of the National coalition 7-11 believes in relationship of trust, respect, fair and equal
dealing.
 Nonetheless, regardless of 7-11 having code of ethics in place it does not seem to
adhere to these policies.

Theoretical Framework
 The case of underpayment can be described by two ethical theories subjective
and utilitarian perception.
 The ethical subjectivism theory is concerned with the company’s moral decision-
making process which ensure that employees are able to express their feelings.

Cont’
 According to utilitarian theory people are supposed to ensure that
they promote maximum good for each person.
 The maximum good for each individual has to be neutral, thus 7-
Eleven Company should work to ensure that abide by these theories
in all its practices.

7-Eleven Inc., Corporate Social
Responsibility
 According to Tai, & Chuang, (2014) the scholar defines corporate social
responsibility (CSR) as the way a company runs its operations to result in an
overall positive influence on society.
 CSR entails social impact, sustainability and ethics operated in line with the
company’s objectives (Goetsch, & Davis, 2014).

Cont’
 In the case of &-Eleven Inc., it is committed to ensuring that set a measurable
SCR responsibility goals to cut on its ecological footprint.
 To be able to realise this, the company sis working in association with
Conservation International (CI) to construct healthier, productive and prosperous
partnerships, and policies.
 The CRS focus of 7-Eleven Inc., is on people, products and the planet.

7-Eleven CSR Goals
 7-Eleven is working to realise the following goals
 To decline its packaging footprint by at least 20% by 2025.
 Intensify corporate giving to 1% of its operational net income yearly which took
off in 2017.
 Decline its footprint in offices and stores by at least 20% by 2025.
 Indeed, 7-Eleven is seriousness committed to ensuring sustainability.

Cont’
 For instance, in 2017 it introduced Rainforest Alliance Certified
coffees.
 This is a major product commitment towards sustainable move to a
new rainforest Alliance Certified single-origin Colombian coffee.
 Indeed, 7-Eleven is doing true CSR since it has embraced the
Rainforest Alliance which is a global organisation whose target is to
conserve biodiversity and sustainable livelihood.