Review of Communication Plan for CHD Technology Implementation Project

Desklib provides past papers and solved assignments. This report analyzes and improves a communication plan for a healthcare technology project.

Introduction
The CHD or County Health Department needs to install new technologies or devices like the
implementation of EPM, implementation of new informatics systems for the easy
communication of the information and the major breakdowns and disease can be prevented
on time in a timely manner. For this CHD has assigned a project team to complete this
project. There is a communication plan which is adopted for the betterment of the project.
This plan is just adopted not yet implemented. This report will review the communication
plan, compare it with the best practices of project management and also if there should be
some changes in the communication plan, a new communication plan should be developed
and justified at the end of this report.
Report on the current communication Plan
The adopted communication plan is created by the project manager. This plan comprises all
the key stakeholders that are involved in this task with their particular issues. In addition to
that, the key message is generated for the entire stakeholder for communication. The
communication method which is used is mostly, E-mail, telephoning and teleconferencing
and most important meetings. Also for the key messages, the level of communication is
described also timing issues are there that are mostly based on the project schedule.
Basically, the adopted plan is good to go, but on some point, some changes can be adopted on
the table for the betterment of the communication plan. All key stakeholder are provided with
the same key messages to communicate between them, this key message can be altered with
the specification or specified key message for each stakeholder. Sponsor only need to know
the milestones achievement and project progress, it is better to communicate only that thing
with that stakeholder. Also, there’s no need for communication with news and media on
email and telephoning basis to communicate the benefits of the project. By thinking on these
points the communication plan can be better for the communication of the messages between
the stakeholders and conduct meeting properly for the follow-up.
Communication Plan assessment Vs project management practice
Case scenario of the project is to establish new technologies of communication and
transforming information which is related to the medical, patient or major disease or a
breakdown to the places for the help of senior managers. Technologies like EPM
implementation, new informatics systems.
Below is a comparison between the best management practices and the adopted plan which
will show how the case scenario is related to the communication plan and satisfies the best
project management practices.
Aims/Objective & deliverables.

The objectives and aims of the scope should be clear and connected to the main product
delivery. the project manager, team, sponsor and client should conduct a meeting where the
main objective will be discussed and main deliverable or end product should be clear.
Diligently of Plan.
By the experience of the Project manager, the plan of the whole project should be created
with diligence by the communication with the higher authorities like client and sponsor and
after approval, the plan should be followed.
Perfect Communication
There is no need of communicating the same thing with the project team again and again. The
project manager should follow the proposed communication plan and follow up the
communications accordingly.
Project Progress Track
The plan and strategy might collide some time and is not able to create the perfect result.
Therefore, there should be a track on the deliverables, milestones, project progress etc.
Assessment of Risks
For the timely progress of the plan and timely completion of the plan, the project should so
processed that all the expected risks and assessment impact are considered before starting the
project and also risk mitigation plan should be there. [2][3]

Recommendation
Stakeholders Issues Message to
communicate
Method of
communication
Communic
ation level
Timing
issues
Client Provide
constant
information of
achievement
and issues
 Project status
 Project
achievements
 Milestones
achievements
 Major issues
 Meetings
 Email
 Telephoning
 Audio and
video
conferencing.
 Formal
communi
cation
 Highly
detailed
By
Project
Schedule
Senior
Management
Provide
constant
information of
achievement
and issues
 Project status
 Project
achievements
 Milestones
achievements
 Issues
 Meetings
 Email
 Telephoning
 Audio and
video
conferencing.
 Formal
communi
cation
 Highly
detailed
By
Project
Schedule
Sponsor Provide
constant
information
about
achievement
and project
progress.
 Project status
 Project
achievements
 Major
milestones
achievements
 Major issues
 Meetings
 Email
 Telephoning
 Audio and
video
conferencing.
 Formal
communi
cation
 Highly
detailed
By
Project
Schedule
Project Team
Member
Provide
constant
information
about
achievement
and issues
 Project status
 Project
achievements
 All Milestones
achievements
 All issues
 Plans discussion
 Meetings
 Email
 Telephoning
 Audio and
video
conferencing.
 Formal
communi
cation
 Highly
detailed
By
Project
Schedule
Employees Provide
constant
information
about
achievement
and issues
 Project status
 Project
achievements
 All Milestones
achievements
 All issues
 Plans discussion
 Meetings
 Email
 Telephoning
 Messaging or
texting
 Formal
communi
cation
 Highly
detailed
By
Project
Schedule
Unions There won’t be
any layoff in
project
 Public Safety
Benefits.
 Cost saving
benefits.
 Meetings
 Email
 Video
conferencing.
 Formal
communi
cation
 Medium-
level
By
Project
Schedule

detailed
Government
Agencies
Provide
information
when needed
 Public Safety
Benefits.
 Cost saving
benefits.
 Meetings
 Email
 Video
conferencing.
 Formal
communi
cation
 Medium-
level
detailed
By
Project
Schedule
Media Provide
information
when needed
 Public Safety
Benefits.
 Cost saving
benefits.
 Meetings
 Email
 Video
conferencing.
 Formal
communi
cation
 Medium-
level
detailed
By
Project
Schedule
Community Provide
information
when needed
 Public Safety
Benefits.
 Cost saving
benefits.
 Meetings
 Email
 Video
conferencing.
 Formal
communi
cation
 Medium-
level
detailed
By
Project
Schedule
[1][4]
Evaluate/justification
The proposed communication plan is created using the best practices and designed so that the
necessary things of the project and necessary communication can be communicated with the
project manager, client, sponsor and others. Also, the communication level and the medium
are defined that completes the whole project communication plan.

Conclusion
In this paper, according to the case scenario, it is discussed that the communication plan
which is conducted for the report is good enough but isn’t perfect enough to implement.
Some changes are defined in the recommendation and justified why the recommended plan
suits best for this project in the justification. Also, the adopted plan is compared with the best
practices of project management.

Reference
[1] A. Badewi, “The impact of project management (PM) and benefits management (BM) practices
on project success: Towards developing a project benefits governance framework,” International
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development in nairobi city county,” International Journal of Project Management, vol. 1, no. 9,
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%20of%20project%20management%20practices%20on%20community%20development%20in
%20Nairobi%20City%20County.pdf [Accessed April 25, 2019].
[4] J. Heagney, Fundamentals of project management. Reading, Amacom, 2016. [E-book]Available:
ddd.uab.cat.