Comprehensive Project Management Plan: ABC Bank Mobile App Development

This project management plan details the development of a mobile application for ABC Bank, encompassing requirement analysis, project planning, and risk assessment. The plan includes functional and nonfunctional requirements, a work breakdown structure (WBS), a project schedule with a Gantt chart and network diagram, a budget overview, human resource allocation, quality planning using the PDCA cycle, stakeholder details, and a project sign-off form. The project also addresses risk assessment, providing recommendations, and a conclusion. The mobile application aims to enhance customer satisfaction, security, and responsiveness within a defined budget and timeline. The project plan is a comprehensive guide for the successful development and implementation of the ABC Bank mobile application.

Mobile Application
Development for ABC Bank
PROJECT MANAGEMENT PLAN

Executive Summary
This project is regarding to the development of project management plan for developing the online
banking mobile application. This project initially starts with the process of identifying various requirements
of the project. Here both functional requirements as well as nonfunctional requirements for the mobile
application development are identified. Then the project planning and scheduling activity carried out by the
help of MS project 2013 software tool. By using this software tool various charts like Gantt chart, network
diagram, and timeline etc. are developed. Project plan also includes the various resources required for the
project and budget of the project with the estimated working schedule. This report contains the all above
mentioned charts and tables.
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Table of Contents
1. Introduction..............................................................................................................................................3
2. Requirement Analysis...............................................................................................................................3
2.1 Functional Requirements..................................................................................................................3
2.2 Nonfunctional Requirements...........................................................................................................3
3. Project Planning.......................................................................................................................................4
3.1 WBS..................................................................................................................................................4
3.2 Project Schedule...............................................................................................................................4
3.3 Gantt chart........................................................................................................................................6
3.4 Network Diagram.............................................................................................................................6
3.5 Budget Overview..............................................................................................................................7
3.6 Human Resource Allocation.............................................................................................................8
3.7 Quality Planning...............................................................................................................................9
3.8 Stakeholder Details...........................................................................................................................9
3.9 Project Signoff Form.......................................................................................................................10
4. Project Risk Assessment.........................................................................................................................11
5. Recommendations..................................................................................................................................11
6. Conclusion..............................................................................................................................................12
7. References..............................................................................................................................................13
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1. Introduction
The use of mobile phones and internet changes many complicated activities in human’s life. All
modern mobile phones are not just used for communication purposes. But it do more than that. This report
is related to the development of the mobile application for the ABC bank’s internet banking system. This
report mainly concentrates on the process of managing the various activities involved in the mobile
application development process (A guide to the project management body of knowledge, 2017). Here the
MS project software tool used for develop project management plan.
2. Requirement Analysis
Mobile application development process stars with the initial requirement identification process. In
this stage both functional requirements as well as nonfunctional requirements for the projects are
identified. In the below context both functional requirements as well as nonfunctional requirements for the
mobile application development project are identified and listed below (Al Khasawneh, 2015).
2.1 Functional Requirements
 Require to connect with the bank (Bakare, 2015).
 Allow the user to check their bank details by dedicated username and password.
 Provide the simple and powerful user interface for the users.
 Resists the hacking and malware attacking
 Security etc.
2.2 Nonfunctional Requirements
 Reliability (Deeprose, 2002)
 Availability and suitability
 Responsiveness
 Robustness etc.
The above mentioned things are the important requirements of the mobile application
development. Also the process must ensure the increase of customer satisfaction, security. At the same
time the app must be developed within the minimum time span and affordable budget (E Jarrett, 2015).
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3. Project Planning
In project management process the project planning is one of the most important process. The
overall effectiveness of the project management plan mainly depends on the project planning. This process
consists of the following activities (Kerzner, n.d.). Various activities involved in the mobile application
development project plan is described below with an appropriate methods and images.
3.1 WBS
Project planning activity starts with the development of WBS (Work Breakdown Structure). WBS
describes the various activities involved in the process (Meredith, Mantel & Shafer, n.d.). It contains various
tasks and milestones of the project. In the below given figure the developed WBS for Mobile app for ABC
bank’s internet banking is described.
Figure 1 WBS
The developed WBS consists of the 7 activities. And they are required to done to develop the
application successfully (Portny, n.d.).
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3.2 Project Schedule
The scheduled date and time for the various activities involved in the project is described in the
below context (Rothenberg, 2017). The developed schedule explained as the timeline for better
understanding.
Project Starting date: 22-10-2018
Project Completion date: 28-11-2018
Figure 2 Timeline
In the below given table the detailed time allocated for the each and every activity involved in the
project is given.
Table 1 Schedule
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3.3 Gantt chart
Project tracking chart or Gantt chart is the project tracking tool helps to track the progress of the
project (Shtub, 2016). It also plays a vital role in the activity planning process. Because it contains the
various activities and requires resources for the activity. These details are helpful for PM to plan day to day
activities.
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3.4 Network Diagram
Network diagram or PERT chart is also an effective project communication tool. It helps to
communicate the project activities to the various stakeholders who involved in the project. Here the
Network diagram for the developed project is illustrated.
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3.5 Budget Overview
ABC bank mobile banking application development process requires an initial budget of $7000. And
the cost spend for the various resources are described in the below given table (Tinnirello, 2000). For better
visualization the various cost required for the various resources are shown in the pie chart attached below.
Name Cost
Project Manager $1,000.00
UX developer $1,920.00
Android Developer $2,040.00
System Analyst $864.00
Software tester $480.00
Maintenance team $0.00
Ethical Hacker $600.00
14%
28%
30%
13%
7%
9%
Project Manager UX developer Android Developer System Analyst
Software tester Maintenance team Ethical Hacker
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3.6 Human Resource Allocation
ABC Bank mobile application development project requires seven types of resources for the
successful completion (Shtub, 2016). In this section the detailed overview of various human resources
required for the project are described in the table as well as pie chart.
Name of the Resources Starting Time Finishing Time Working Hours.
Project Manager Thu 25-10-18 Wed 28-11-18 40 hrs.
UX developer Tue 30-10-18 Mon 19-11-18 120 hrs.
Android Developer Tue 30-10-18 Mon 26-11-18 136 hrs.
System Analyst Mon 22-10-18 Mon 29-10-18 48 hrs.
Software tester Tue 20-11-18 Thu 22-11-18 24 hrs.
Maintenance team Wed 28-11-18 Wed 28-11-18 0 hrs.
Ethical Hacker Tue 20-11-18 Thu 22-11-18 24 hrs.
10%
31%
35%
12%
6%
6%
Project Manager UX developer Android Developer System Analyst
Software tester Maintenance team Ethical Hacker
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3.7 Quality Planning
Here the most suited quality management techniques is PDCA. PDCA stands for Plan Do Check Act.
At first the entire process are planned as per the requirements initially. Then the developed plan
implemented. After the implementation process the actual work measure against the standards or original
plan. If there any deviations are founded the corrective actions are taken as per the deviation. The below
illustrated diagram illustrates the process involved in the quality management planning.
3.8 Stakeholder Details
In this project there are four important stake holders are involved. And the importance and their
roles are described in the below given table.
Stake Holder’s Name Roles Importance
ABC bank’s CEO Sponsoring for the
project.
High.
Project Manger Lead the project and
coordinate various
departments.
High
Technical Director Guiding the work. High
Customers End users of the project. Very High.
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Plan
Do
Check
Act

3.9 Project Signoff Form
Mobile Application Development for ABC Bank
Project Manager:
Objectives:
To develop the mobile application for ABC bank’s online banking.
Start Date: 22-10-18 Completion Date: 28-11-18
Project Duration: 28 Days Sponsor: ABC Bank’s CEO
Project Deliverables:
 Android Mobile application for ABC bank’s Internet Banking.
 IOS application for ABC bank’s Internet Banking.
 Maintenance & support.
 Bug Fixing and updating based on user review.
Estimated Budget: $ 7000 (Initial Estimation)
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Important Stake Holders:
 ABC Bank’s CEO
 Project Manager
 Technical Director
Signature:
Stake holder Name Signature Date Remarks
Technical Director
Project Manager
ABC Bank’s CEO
4. Project Risk Assessment
Risk assessment is the important process having higher significance in the project management
planning. In this section the various estimated risks involved in the mobile application development and
day to day usage are described (Al Khasawneh, 2015).
Likelihood Very Likely Likely Unlikely High Unlikely
Consequences
Security
Breach
High High High Medium
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Data
leakages
High Medium Medium Low
Mobile
Missing
Medium Medium Low Low
5. Recommendations
Here the set of recommendations for developing the online banking application for the ABC banks
are described (E Jarrett, 2015).
 Ensure the security of the data at all the stages.
 Improve the availability of the application. Launch the application through Google play store and
Apple app store.
 Improve the accessibility of the application by simple interface.
 Increase the responsiveness of the application by reducing unwanted promotions and
advertisements.
 Reduce the overall development cost by monitoring and tracking the project correctly.
6. Conclusion
ABC bank’s mobile application development project is planned and scheduled successfully. The
developed project management plan has an estimated budget of $7000. And the estimated time for this
project is 28 days. Here the various resources required for the project completion is identified and
allocated. And finally the risk assessment matrix for the developed project is described. In that some of the
major risk and their probability are analyzed.
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7. References
Al Khasawneh, M. (2015). An Empirical Examination of Consumer Adoption of Mobile Banking (M-Banking)
in Jordan. Journal Of Internet Commerce, 14(3), 341-362. doi: 10.1080/15332861.2015.1045288
Bakare, S. (2015). Varying Impacts of Electronic Banking on the Banking Industry. The Journal Of Internet
Banking And Commerce, 20(2). doi: 10.4172/1204-5357.1000111
Deeprose, D. (2002). Project management. Oxford, U.K.: Capstone Pub.
E Jarrett, J. (2015). On Internet Banking. The Journal Of Internet Banking And Commerce, 20(2). doi:
10.4172/1204-5357.1000101
Kerzner, H. Project management.
Meredith, J., Mantel, S., & Shafer, S. Project management.
Portny, S. Project management.
Project Management Institute. (2017). A guide to the project management body of knowledge. Newtown
Square, Pennsylvania, USA.
Rothenberg, M. (2017). Review of Cadw Mobile App [application]. Internet Archaeology, (44). doi:
10.11141/ia.44.15
Shtub, A. (2016). Project management. [Place of publication not identified]: Pearson.
Tinnirello, P. (2000). Project management. Boca Raton: Auerbach.
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