Comprehensive Analysis: Leadership and Management Report - ABC Company

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This report provides a comprehensive analysis of ABC Company's leadership and management practices. It explores the interrelationship between the company's processes and functions, including its organizational structure, business responsibilities, and recruitment and selection procedures. The report details the methodology used for aligning goals and objectives, emphasizing the importance of process steps, outputs, and feedback mechanisms. It also includes a plan to promote goals and objectives within the organization, focusing on SMART objectives and resource alignment. Furthermore, the report addresses quality management systems, proposing improvements to align with company goals and objectives, and discusses risk assessment and health and safety policies to ensure compliance and effective practices within the workplace. The report concludes with a detailed overview of the company's operations and recommendations for improvement.
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Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
LO 1.................................................................................................................................................4
1.1 Interrelationship between different process and functions of the company..........................4
1.2 Methodology which can be used for ABC goals and objectives...........................................5
1.3 Output of the process and element which is require to build quality gateway......................7
LO 2.................................................................................................................................................8
2.1 Design a plan to promote goals and objectives for own areas of the responsibility in ABC 8
2.2 SMART objectives and recommendations which are interrelated to the alignment of
people and other resources in effective and efficient way...........................................................9
2.3 Implement the appropriate system for achieve the organisational goals with specific time
and budget with standard quality of products and services.......................................................10
2.4 Work activities which assist to meet with operational plan in effective monitoring and
controlling the business results..................................................................................................11
TASK 2..........................................................................................................................................12
LO 3...............................................................................................................................................12
3.1 System which assist to manage and monitor the quality of standard in ABC Company....12
3.2 Demonstrate quality culture to ensure continuous monitoring, evaluation and development
of the business process in ABC.................................................................................................12
3.3 Recommends the improvements which align with the objectives and goals for the
improvements............................................................................................................................13
3.4 Report which make wider implication of proposed changes within the ABC Company....14
LO 4...............................................................................................................................................15
4.1 Plan to carry risk assessment which is require by legislation, regulation and organisational
outcomes....................................................................................................................................15
4.2 Healthy and safety regulation which is applicable in specific work situation.....................16
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4.3 Systematic review of organisational health and safety policies which ensure effective
compliant...................................................................................................................................16
4.4 Plan to carry practical application of health and safety policies and procedure at workplace
of ABC Company......................................................................................................................17
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................19
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INTRODUCTION
Every business pursuing different types of activities which assist to grow business and
operations in systematic way. In this aspect, they are collects information and arrange activities
for producing specific results. Different types of commercial activities ascertain that assist to
make effective outcomes and performances. In addition to this, different types of goods and
services can be providing through distribution channel (Enqvist, Graham and Nikkinen, 2014). In
this context, present report is based on ABC Ltd. which is recruitment and Selection Company.
Organisation is made by different people who take part to achieve common goals and objectives.
Management is the process which working for develops outcomes. For gaining insight
knowledge of the company, present report covers interrelationship between structure and culture
of the business in different business. Furthermore, methodology used to map process to achieve
goals and objectives of the company. Moreover, it includes design a plan to promote the goals
and objectives for enhance profits and revenue of the company. In addition to this, it involves
implication of proposed changes within the organisation. At last, it focuses on plan which carry
systematic review of organisational health and safety policies for effective practices and
outcomes within the company.
TASK 1
LO 1
1.1 Interrelationship between different process and functions of the company
Culture of the every business is influence to people, process and many other business
practices. It determines way through organisation can make specific rituals, languages and stories
which assist to grow outcomes and performances in effective way. It is rooted in the behaviour
which is based on values, practices, process and many other things which need to be managing
targets and results. In ABC Company, structure is defines as the relationship among various
positions among different members to achieve goals and targets in systematic way. Structure
considers purpose which includes division of work among different members according to their
qualities and roles. Organisation maintains their communication channel in structure for
achieving goals and targets at workplace. In this aspect, organisational structure is associated
with allocation of power and authority (Zikmund, Babin and Griffin, 2013). It includes following
types of organisational structure within ABC Company:
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Traditional structure
Functional structure
Matrix structure
From the above structure, ABC is using flat structure which assists to develop human
resources functions and operations in systematic way. Business functions of the chosen
enterprise is defines as the routine basis strategy which ascertain for growing positive results and
performances (De Waal, Frijns and Mroueh, 2014). Overall mission can also achieve in this
department with effective global communication, business responsibilities and many other
things, etc. Business process of the cited firm is also determines as collection of services that
assist to make customers segmentation as per their data and marketing budget. Moreover, in flat
structure following elements are considering which develop effective relationship with culture of
the company:
Business responsibility and reputation
With the help of flat structure, the company can implement same culture at workplace
which assists to grow outcomes and performances in effective way. As results, ABC Company
can make effective recruitment and selection process at workplace.
Global sales and marketing
In order to make effective results, global sales can be done out of the country boundary
so that it would be beneficial to develops sales and marketing of the chosen business (Zou,
Kumaraswamy and Wong, 2014).
1.2 Methodology which can be used for ABC goals and objectives
Process is a set of different activities which assist to accomplish business functions in
systematic way. In this aspect, process is including following elements
Input: It is the data which are input in the effective process and material is also used to
accomplish objectives and goals of the company.
Process steps: It includes different activities and actions that are ascertains for manipulate
the input data in systematic way.
Some output: In this aspect, some goods and service are included which assist to achieve
the best results within the organisation.
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Feedback: It is the form of monitoring and controlling the business activities which can be
taken in systematic way for achieve the task and goals. It can be taken from different customers
who are very important part of the business.
In respect to achieve the best results, it is very important to make decision what the
business wants to achieve in their objectives and goals (Nanda, 2016). In this way, ABC
Company has taken following elements:
Relationship with different stakeholders
Supply chain for recruitment and selection aspect within the organisation
High level process model
In this aspect, following decisions are ascertain at workplace of the chosen business:
Training and development program for enhance knowledge and skills of the people
Improvements which needed in the enterprise for ascertain the objectives.
Developing improvement proposal for understand the current performances.
Continue interaction with customers for enhance services.
Certification on mapped process for obtained effective information.
The following decisions are made as per different actions. It will assist to grow operations
and outcomes that create opportunity (Zou, Kumaraswamy and Wong, 2014). It includes
following actions:
Take improvements for creates positive recruitment and selection procedure.
Design the whole management control system
Process orientation which assist to make effective results and performances.
There are certain steps taken at workplace which assist to grow operations in systematic
way. They are as follows:
Identification of process margin
In this step involves analysis of secondary data which assist to start the whole program
for ascertain the effective outcomes and performances. ABC Company need to identified their
process margin in which assist to grow profits and revenue.
List of different functions and operations
In this step, it has been assess that process can be undertake with different functions and
operations. Strength of the chosen business is correlate with other element of process that assist
to make positive results (Enqvist, Graham and Nikkinen, 2014).
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Classifying steps and process
In this step, flow of information can be ascertain for gaining effective results and
performances. With the help of such strength, ABC Company can make their performances
effective.
Drawing the symbol
At last, there are different types of symbol has been made which assist to grow operations
and results.
1.3 Output of the process and element which is require to build quality gateway
Quality gateway is considering as per the organisational environment. In this aspect, ABC
company pas their process and functions to assess the business results. Main aim to take
gateway, the chosen organisation can remove incorrect information which is needed to ascertain
the effective results. It makes smooth functions and operations within the company that is related
to recruitment and selection process of the cited firm. Organisational goals and objectives of the
enterprise determine correct information which enable to proposed mission and objectives. With
identifying incorrect information, functions and process of the cited firm is helpful to remove
wastage of company resources (De Waal, Frijns and Mroueh, 2014). It represents with effective
process which is as follows:
Elicitation
In this step, it can be discovers the customers and their needs with consultation
stakeholders.
Analysis
In this step, ABC Company can establish agreed set of requirement that is helpful to
discover mission, values and conflicts, etc. All these requirements assist to make effective results
(Zou, Kumaraswamy and Wong, 2014).
Representation
Each document require of individual with concise, understandable and ambiguous way.
Thus, ABC Company can make effective recruitment and selection within the enterprise.
Validation
In this step, it is very important to know about the documents which are covering with
omissions, conflicts and other way to find out standard of each element as per the company
requirement (Nanda, 2016).
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These elements are measure in standard way for promoting the services of ABC
Company. It enhance customer base which includes survey rating, increase revenue and many
other things within the enterprise. In addition to this, the goal of the company must be in type of
revenue, service and legal.
LO 2
2.1 Design a plan to promote goals and objectives for own areas of the responsibility in ABC
Planning can be determines in a way which includes several activities and functions to
organize various task. Therefore, goals and objectives of the chosen company can achieve in
systematic way. It is very essential element of the whole organisation to demonstrate purpose
and activities (Zikmund, Babin and Griffin, 2013). There are several steps includes in planning
process which are as follows:
Deciding what want to achieve
Deciding how and when it will be achieve
Analysis it is achieve or not
Taking corrective actions
As a manager of ABC Company, responsibilities areas are included which determines
overall project objectives and goals in systematic way. With the help of planning activities, there
are several objectives can be attain in systematic way (Zou, Kumaraswamy and Wong, 2014).
Hence, the cited firm can easily develops operations and functions as per the business
requirement. Goals and objectives of the cited firm are as follows:
Enhance channel to recruitment and selection procedure.
Training towards employee for enhancing their skills and knowledge regarding business
operations.
Making budget for each activity.
Functions of management included planning and organizing. It will assist to defines
purposes and activities for achieve overall goals and objectives (Enqvist, Graham and Nikkinen,
2014). It enables to considering performances standard which help to manager to go towards
their goals and targets. Following are such activities which taken by the manager for enhance
their revenue and profits in systematic way:
Mission
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Goals
Objectives
Strategy
Tactics
Operational plan
2.2 SMART objectives and recommendations which are interrelated to the alignment of people
and other resources in effective and efficient way
SMART objective criteria are determines objectives which considering in setting of the
business activities in systematic way. It includes SMART (Specific, Measurable, Achievable,
Realistic and time frame based). In this aspect, objectives should be clear and specific which
need to be accomplish for attain targets. With the help of specific goals and objectives, ABC
Company has chance to enhance their progress within the environment. Goals must be high and
realistic which assist to measure outcomes of the company (De Waal, Frijns and Mroueh, 2014).
When goals are attainable, capabilities and skills can be enhance which develops operations and
functions of the enterprise. SMART objectives are as follows:
Specific
Specific objective of the chosen enterprise is enhances training and development program
of employees. This is because; the company is facing poor management and leadership so that it
is very important to increase skills and knowledge to accomplish desire results and performances
at workplace. It is also important to make sure that targets and objectives are attainable for
ascertain effective results (Villar, Alegre and Pla-Barber, 2014). Deficit of ABC Company are
enhancing continuously so that it is important to reduce it in specific way. Hence, they can attain
overall targets and outcomes in positive way.
Measurable
In this step, ABC needs to ensure measurement of each goal and objectives which assist
to grow outcomes and performances in specific way. Hence, targets and goals can be ascertains
with development of the business results and performances. In this aspect, each activity should
be measure according to goals and objectives of the company. Thus, targets can be shown to
make specific outcomes within the business environment (Nanda, 2016).
Achievable
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It is the step, the cited firm need to know that how they can achieve their goals and
objectives. With the help of specific parameter, achievement must be measure which
demonstrates effective results and outcomes at workplace. In this step, ABC need to identified
specific tool that assist to grow outcomes and performances.
Realistic
Goals and objectives are also measurable with specific time frame. In this aspect,
organisation has to considering the performances as per realistic. In this aspect, it has been make
sure that goals and targets are driven for ascertain in good time so that the chosen enterprise will
develop performances (Zou, Kumaraswamy and Wong, 2014).
Time frame
Time frame includes creative element which ascertain for achieve the goals and
objectives. It includes targets and overall growth which need to be done in time. There are
various activities are frame by the enterprise so that it is important to considering time for each
element (Enqvist, Graham and Nikkinen, 2014). Hence, ABC Company can easily gain more
profits and revenue at workplace which shows performances management.
2.3 Implement the appropriate system for achieve the organisational goals with specific time and
budget with standard quality of products and services
Implementation of the plan is also important activity which includes attaining overall
growth and systematic transaction at workplace. In this aspect, particular activity and their sub
activities are related with cost which face many difficulties to make schedule which require to
perform functions and operations. It is the main reason which determines efficient
implementation for good planning process. Hence, various steps are included which assist to
grow outcomes and performances in systematic way (Zikmund, Babin and Griffin, 2013). They
are as follows:
Evaluate the system: In this step, implementation plan would be evaluates within the overall
system. It assists to implement the process as per the business requirement and overall growth of
the business. It is the final step for accomplish the overall performances (Villar, Alegre and Pla-
Barber, 2014). Hence, the targets and goals would be ascertained as per the business
requirement.
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Creating vision: A vision is implemented the plan that needs to be develops for giving the
appropriate direction at workplace. In this aspect, ABC Company needs to create their vision for
future growth. Thus, they can attain effective results and performances in effective way.
Selection of team: Team selection is another important element which requires framing
capabilities and skills according to task. Hence, the targets and goals can be accomplished in
systematic way (De Waal, Frijns and Mroueh, 2014).
Schedule the meeting: In the schedule meeting, overall growth of the company can be
ascertained which would be makes for attain results and performances. In implementation
process, meeting create effective planning process which execute the task and overall growth in
systematic way.
Involvement of upper management: Upper management direct to the employee and whole
organisation to accomplish the targets and overall growth (Villar, Alegre and Pla-Barber, 2014).
Hence, in this aspect ABC Company need to make sure that direction are given as per the higher
level management.
2.4 Work activities which assist to meet with operational plan in effective monitoring and
controlling the business results.
In order to make effective results and performances, there are various activities frame which
need to be accomplish for overall growth. In this aspect, ABC Company need to includes
objectives as per the company need to grow their outcomes and performances with activities. In
this way, planning, organizing, controlling and motivating factor are included which would be
beneficial to attain overall growth. Effective management process assist to enhance skills and
capabilities of each employee so that targets can be achieve. In addition to this, the chosen
business can make resource allocation which need to be perform at workplace. System and
procedure of the cited firm can design with specific design which allow for specific function and
operation. The process is determines in the following ways:
Financial transaction must be carry in effective way so that overall growth can be achieved.
Assets of the enterprise must be safeguard in effective way (Enqvist, Graham and Nikkinen,
2014).
Accurate and timely management information must be produced.
Managing the relationship with client and customers can b develops.
Customer orientation is develops internal and external customers.
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Quality chain for demonstrate effective results.
TASK 2
LO 3
3.1 System which assist to manage and monitor the quality of standard in ABC Company
Quality is demonstrates effective results and performances through enhance products
features. Quality has determined different definitions such as degree of excellence, total features
and characteristics for create safety needs (Zou, Kumaraswamy and Wong, 2014). In respect to
make appropriate system, standard are defines in unique way which includes people, products
and process for development of the business outcomes. It is also ensure that growth of the
company is frame which needs to be taken as per the business requirement. In the most general
sense, ABC Company needs to recruit effective results and performances. There are different
types of elements includes such as custom, general consent and standard which need to be main
to assess the business results. Standard defines as the quality of products and services that are
needed to provide effective results and performances (Villar, Alegre and Pla-Barber, 2014).
TQM is the effective element which creating effective procedure which attracts more customers
within the organisation.
ISO is also standard which determines framework for enhance outcomes and results in
effective manner. Quality system is determined various policies, procedure and activities.
Quality policies are statement which comprises that creates level management for overall
intention or management of the business targets (De Waal, Frijns and Mroueh, 2014). Quality
activities are determines for overall growth which assists to create 5 principles are as follows:
Conformity
Prevention
Excellence
Measurement
Responsibility
3.2 Demonstrate quality culture to ensure continuous monitoring, evaluation and development of
the business process in ABC
Monitoring and controlling are very important element which frames to develop outcomes
and performances for overall growth of the company. With the help of continuous monitor, ABC
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Company can develop their result and performances which shows gathering of overall data and
performances which also evaluates it in status of the program. It assists to cover specific and
effective information which create various benefits, future development and process including
which assist to manage the decisions at workplace. In this aspect, programs are also ensure
setting of strategy, development of plan, monitoring of execution, forecast the performances and
results achievement (Zikmund, Babin and Griffin, 2013). In this aspect, there are various
activities including which assist to measure the outcomes as follows:
Planning process
Start up process
Execution process
Monitoring process
Closing process
3.3 Recommends the improvements which align with the objectives and goals for the
improvements
In respect to make recommendation within the ABC, there are various elements need to be
ascertain at workplace which assist to grow outcomes and results in effective way. With the help
of overall productivity, there are various objectives and goals ascertain for develop business
performances (Villar, Alegre and Pla-Barber, 2014). Following recommendations can be
includes within the enterprise:
Enhance leadership program: In respect to ascertain the effective results and
performances, it is very important to enhance leadership program at workplace. In this
aspect, ABC Company needs to include their leadership element as per the business
requirement. In this aspect, it is very important to include proper direction to each
individual who are participating in goals and objectives. Hence, business will easily
achieve their targets and results at workplace (Nanda, 2016).
Effective management procedure: Management of the chosen business is very poor.
Thus, it is very important to make effective results with developing outcomes and
performances. In this aspect, overall results need to make as per the business requirement.
Effective management procedure assists to manage the targets and overall growth as per
the business results (Sok, O’Cass and Sok, 2013). Thus, ABC Company can make sure
that growth of the company is develops in easy task.
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Develop skills and capabilities of each individual: It is very important for the
organisation to enhance workers capabilities and skills which assist to grow outcomes
and performances. Every person is taking part in the cited firm so that poor performances
can be reduces in effective way (Zou, Kumaraswamy and Wong, 2014). For increasing
the overall growth, ABC Company has responsibility to make sure that each individual
has capabilities to dealing with effective results and performances.
Effective communication: Effective communication, encourage to employee for giving
their part in goals and objectives. Thus, the company will easily achieve their targets and
goals. Effective communication assist to make proper exchange of information and
growth that require to motivates various employees at workplace (Jiang, Chang and
Klein, 2014). As per the business requirement, ABC Company needs to recruit their
employee so that they will easily achieve their targets and overall growth.
3.4 Report which make wider implication of proposed changes within the ABC Company
In respect to make effective results and performances, there are various implication can be
determines in effective way (Carayannis, Sindakis and Walter, 2015). Wider implication to the
cited firm can undertake which determines organisation change. There are certain implications
which are as follows:
Structural implication: In this implication, hierarchical structure has been develops for
implement the program at workplace. It assists to enable the management function for
taking decision at workplace.
Customer focus: The focus of every enterprise is determines with well customer focus
for enhance the business performances at workplace (Sok and O'Cass, 2015). Each level
of the business can be develops at workplace for making effective results.
Performance management: Performance management is also develops for ascertain
effective results. This implication is makes proposed changes for ascertain effective
results.
Empowerment: Changes are determines effective greater employee empowerment.
Taking the more control of their situations, are also assist to make empowerment for
develops the business results (Enqvist, Graham and Nikkinen, 2014).
This makes different changes which are as follows:
Sudden change
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Evolutionary change
This changes are determines effective results for develops outcomes and performances.
Sudden change is require to manage easy for ascertain implication in wider aspects. On the
other hand, evolutionary changes can be quite which insidious for operating managers. As
per the operating needs, products line, technological options and other market served
gradually change (Hunger and Wheelen, 2014). It create impact on the overall production
which need to make effective results.
LO 4
4.1 Plan to carry risk assessment which is require by legislation, regulation and organisational
outcomes
Risk assessment is systematic review aspect which examines what, how and when risk is
take place how it can be reduce (Ates, Garengo and Bititci, 2013). Hence, it also determines
whether enough precautions can be present in specific way for develops results and
performances. As per the business requirement, following risk assessment can be carry within
ABC Company:
Identification of risk hazards
Decided who can be harmed and how it can be harmed
Evaluates risk assessment (Paillé, Chen and Jin, 2014).
Records the findings
Review the assessment updates
There are certain legal responsibilities of employers of the cited firm to assess the risk
element at workplace. This can be laid down in the cited firm for develops effective results and
performances in systematic way (König, Diehl and Helming, 2013). In this aspect health and
safety work regulation 1999 has been taken. It determines as the following:
Employee regularly assess healthy and safety risk within the organisation
Preventive measure also implement in the counter which assist to make risk assessment
Obliged to monitoring regular risk assessment for taking corrective actions
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4.2 Healthy and safety regulation which is applicable in specific work situation
There are various regulations take place which implement to make specific work situation
at workplace (Bourne, 2016). There are certain important segments are determines through
different regulation which are as follows:
Health and safety at work act 1974
This act is determines to make sure all legal and effective results at workplace for
maintain health and safety (Juchem, Céspedes and Cunha, 2014). In this aspect, ABC Company
need to make sure that all important elements are describes as per the safety environment.
Control of pollution act 1974: With the help of this act, the company can reduce pollution which
create negative impact on the business environment and their procedure. As results, it is
important to take effective results and performances as per the business regulations (Ng, Scharf
and Maull, 2015).
Fire precaution 1971
Within the ABC Company, fire precautions are also important part which assist to ensure
that the business is fully ensure that effective results are undertake for develops the
performances. In this way, fire precaution need to ensure that profitable results can be maintains
(De Waal, Frijns and Mroueh, 2014).
Factories act 1961
In this act, all legal and different act determines for maintains effective results. With the
help of factories act it has been ensure that overall growth can be determines for ascertain results.
In this aspect, employees are saves as per the business requirement (Yinan, Tang and Zhang,
2014).
4.3 Systematic review of organisational health and safety policies which ensure effective
compliant
In this aspect, systematic review has been cover minimum requirement for the employee
working environment. There are different types of regulations are also specific towards the
particular environment. There are certain regulations take place which risk element can be
ascertain to minimize the risk element (Oropesa, Del Risco and Lara, 2016). With the help of
organisational health and safety, it can be make effective program for demonstrate positive
working environment. It assist to make effective results and program within ABC Company for
dealing with different element together. In addition to this, the cited firm can also focus on
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effective working condition of employee which assist to make performances and outcomes in
effective way (Schönsleben, 2016).
4.4 Plan to carry practical application of health and safety policies and procedure at workplace of
ABC Company
Practical application of the health and safety programs are ascertain through demonstrate
results as per the ABC Company requirement. In this way, they can make successful operations
in positive way which carry different element at workplace. As per the business requirement,
monitoring is require which assist to grow outcomes and performances as per the business
values. Auditing and reviewing activities are take place which monitor corporate philosophy for
the chosen business. Clear and effective procedure also needs to ensure that executive
management need to make effective results and performances (Brockhaus, Fawcett and
Knemeyer, 2016).
Policy formulation is also determines as the fundamental of the organisational health and
safety management system. It determines form which needs to make for developing procedure as
per the operational task. It can be influence to management responsibilities of ABC Company. It
is also helpful to develop human resources which needed for ensure health and safety at
workplace. To make successful operations, following health and safety policy has been measure:
Relevant to the core activities of organisation
Directed from the executive level
Translated in the practical set of procedure as per the working instruction
Committed with entire organisation (Larse and Pedersen, 2014).
CONCLUSION
From the above report, it has been concluded that management of the business activities is
very important aspect which demonstrate effective results and performances within the
enterprise. It assist to grow outcomes and performances for develops results as per the business
requirement. There are various elements take place which assure that human resources are
develops their performances within the chosen business. ABC Company ensure that overall
growth has been evaluates which need to be taken for assess the business results. Furthermore,
report summarized about SMART objectives which need to be carry for accomplish certain
objectives and goals within the business environment. It will assist to grow operations and
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functions which need to make for assess the business performances as per the requirement. In
addition to this, it is articulated about the different types of safety regulations which carry for
undertake effective results and performances.
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Nanda, V., 2016. Quality management system handbook for product development companies.
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