Quality and Value Management: ABC Contractors Project Report Analysis

This report provides a detailed analysis of quality and value management within the context of a construction project undertaken by ABC Contractors. It begins with an introduction to quality management systems, referencing ISO9001 and the importance of a quality manual. The report outlines recommended approaches, quality requirements, and deliverables, including design documents, material specifications, and environmental reports. It emphasizes the significance of adhering to building standards like BCA and details procedures for document control, stakeholder roles, and project quality requirements. The report also covers the control procedures for documents, including purpose, scope, definitions, responsibilities, and document change processes. The conclusion highlights the potential benefits of implementing manufacturing concepts within the construction industry, referencing the potential for significant results, and emphasizes the importance of following recommended procedures.

QUALITY AND VALUE MANAGEMENT
By Name
Course
Instructor
Institution
Location
Date

SECTION ONE
INTRODUCTION
The quality manual is one of the important documents required for quality management systems
as disclosed by the ISO9001.It gives clarification of the quality management system of a given
organization. The document can be internally used by employees within the organization and at
the same time used externally by the customers and auditor. Experienced auditors will as for the
document prior to their audit work to have a clue or to get full information on QMS of the
organization. Looking at the Quality Manual, a specific expenditure by the organization can
easily be obtained. Being that there exists no formal system that can be used to carry out
activities of the improvement does not mean the termination of the process because of the
intensive research that is put in place(Yan, Chow and Jayaraman 2015).
Access to information by the client is one of the important issues to be checked by the system
before the implementation of the project. Implementation of a project is of more importance as it
has been discovered that a properly planned project takes a short time to implement as compared
to one which is poorly implemented. For any project to come through, resources must be put into
consideration(Via 2015). Construction is a feeble process as far as the handover contracts are
concerned just as recognized by the quality management.in compliance with quality standards, it
is encouraged that a company employs the procurement route of the design-build which means
that it will carry out activities of the budgets, drawings, specification, and planning(Yan, Kasal
and Huang 2016).
Recommended approach to be applied.

Quality requirements and deliverables
Deliverable Quality requirements Quantifiable Criteria KPIs
Design of the
documents AS 1100.301-1985 A 2-error millimeters Quality checking period
Material
specifications
AS 1684.2-2006 & AS
3959-1999
Purchase from a credited
supplier
Materials not rejected
on delivery
Sustainable
environmental
report ISO 13153:2012
Purchase from a credited
ISO supplier
150 watts per hour
energy storage and
capture met
Report on
Engineering
Conformity under
Australian Building
Codes Board
Conforms to building
procedures in manual
Meeting Council final
inspection
Safety Fire
inclusions (AS 2118.1-1999)
Purchase from an
accredited supplier No recall of fittings
Information sources used to determine the quality of a project
 Policies of the industry
 Assets of the organization
 Legislations of the industry

 Rules put in place by the government
 Environmental factors
 Requirements by stakeholders(Michels et al 2015)
 The management plan of the project
 Risk register including WHS
 Cost-benefit analysis
The standard procedure
The standard project necessary for the project will include detailed documentation of the
building standards of Australia known as the building acts of the year 1975 or as BCA. A
selected procedure utilizes BCA in a given order of the building standards of the product and
also test methods as in;
 Checking used materials in relation to safety and building codes stipulated in the quality
document.
 Checking final completion of milestones capable of meeting safety standards and quality
before proceeding to the next step of building.
 Checking on delivered materials according to the specification requirements.
Based on dependencies, milestones of the building include the following applications;
 Framework
 Foundation
 Insulations
 Roofing, doors, and windows
 Wastewater and pumping

 Designed standards related to access of the disabled
 Landscaping
 Waterproofing of the dwellings both externally an internally
 Product standard installation for smoke detectors
Each stakeholder has a specific role to play regarding the quality of the project. There are two
main types of shareholders, ABC contractors limited and Tier 2 Company. The trend in building
was won by the ABC contractors and this has made them proceed in constructing commercial
buildings equivalent to "Opal Tower" they, therefore, have to check on ways to ensure an
increase in margin and cost reduction, which will include the use of lower quality material
equipment and labor however this may lead to an increased rate of accident.
Pleasing buildings would be preferred by the council with the building codes of the environment
met ensuring a functional, safe and reduced cost in the maintenance.
Steps followed to determine quality requirements
Understanding the final result of the project covering visual appealing structure, landscape and
the final use of the structure by the society.
Knowing the deliverables of the project like environmental sustainability, safety and use of
energy.
Knowing ways through which the deliverables can be achieved regarding the use of substances
that can safely reduce wastage of energy by means like insulation and capturing of sunlight and
recycling rainwater for effluent application.

Understanding the standards that must be followed to achieve and maintain a required quality by
ensuring noted documentation of part specification, workplace procedures, and daily quality
checks procedures into the plan of the project.
Project Control of documents
 The preparation of the of the documents will involve the use of the following principles:
 All the documents s supplied will be written in a standard format.
 There will be strict adherence to the quality level by all the concerned personnel during
the preparation of the document.
 Before using for the purposes of the dissemination, there will be verification of the
document to check for its compliance with the PNO standards.
 It will be up to the team of the management to ensure that the format of the document s
follows the proposals by the management.
 The documents for the production must prove to be the property of the ABC company by
having the required logo.
Quality plan component
The quality plan management will be responsible for the description of the following aspects of
the operations:
 The value of the goals as set by the institution.
 The standards of the operations that must be followed as part of quality compliance.

 The tools that will be required or that will be used in the achievement of the required
quality.
 The assurance procedure as well as the quality control compulsory steps
 The deliverable of the project.
 Procedure for conveying the information regarding project quality challenges.
 Purposeful applications
 As part of the integrated system of the ABC plan, the plan will, therefore, be used
considerately on the management plan to help in the creation of the perfect and super
ground suitable for a time as well as successful activities of the project management.
List of contact for the communications
It will be the core duty of the project partners to ensure coordination and supply of the contact
details of the coordinator including phone number, etc. and their regular update. The procedures
of the update will involve activities of administrators of the project, specific individuals assigned
to specific tasks who may be within the organization at various levels. The issues to be handled
will revolve around:
 Quality requirements
 Technical service demands
 Dissemination on various aspects of the project
 Project management related challenges

Quality standards
Quality standards disclose the procedures that the involved partners will have to follow to
achieve a high quality of the results or output(Liu et al.2014). This can cover a large area
including standards applied to the deliverables and the processes. Quality Assurance policy
mainly aims at ensuring that ABC contractors' commitment in the project to maintain high-
quality standards in a relationship, supply services and provision of constant improvements. The
contractors maintain an effective and efficient quality assurance process developed and planned
in combination with the management of the project allocated to help in the elimination of
deficiencies and inaccuracies.
Quality Standard Checklist

SECTION TWO
Control procedure for documents
1. Setting of Purpose
The procedure aims at ensuring that a comprehensive definition of the steps is given in regard to
the document control. The document is usually preferred for use in the management of technical
services in the quality system.
2. Definition of Project Scope

The procedure is recommended to be used in the management of all the documents that are
relevant in the systems of quality requirements. The specific requirements are outlined in the
Document Master List. The required forms, as well as other documents which bear the logo of
ABC company, will have reference made to their content as per the procedures and policies
which serve the interest of the organization itself.
3. Definitions and Acronyms
Internal Document Drive: This particular component will be used as a server drive for space as
preserved for other relevant documents that have limited or restricted access.
Webpage for Forms and Documents: The accessibility of this particular component will be
through the Website of the Technical Services(Leung et al 2015).
Master List of Documents: It is made up of a full list of the control documents which are
preferred for use in the technical services in the areas of applications. It is used as a combined
list record of document number, version number, author and the approval information for every
document.
Master Document Drive :
Archived, as well as the current documents, will be stored at this point. Being utilized as a
server, it will be of help to the Technical Service team.
4. Responsibility
Coordinator of document control: The coordinator will be responsible for the maintenance as
well as the implementation of the control system of the documents. The project manager will,

therefore, be a task with the role of Quality Assurance(Heshmati, Haghani, and Al-Emrani
2015).
Management: The management will be charged with the responsibility of establishing and
identifying the documents as per the requirements of the systems of quality management.
Employees: Employs do play a crucial role in any organization. In this particular case, the
employees will be expected to come up with the suggestions on the areas where they would
recommend changes. It through such initiatives, it will be possible to have relevant documents
updated regularly in all the departments.
5. Procedure
Control Documents
As per the procedure that has been considered in the discussion above, the following documents
are relevant.
 Forms
 Quality Manual
 Work Instruction
 Procedure
The document control coordinator will be responsible for the maintenance of the Master
Documents in the entire process. The list will thus constitute all the required information for the
controlled process.
Document Change

The changes in regard to the procedures, work instruction as well as quality Manual will be used
as a means of:
 Creating an opportunity for improvement
 Corrective/preventive means
 Displaying internal and external audit results.
6. Legibility of the process/document
The document maintenance will be legibly carried out. The maintenance practice will include
handwritten materials with crucial documents. The identification of the documents will be done
through consideration of the document number, version number, and final title.
Responsibilities as well as Approvals
For every document, the following responsibilities, as well as approval, will be needed:
Work Instruction: Will require the attention of the Division Manager and control coordinator.
Procedures: Will need the attention of the division manager as well as the document control
coordinator(Cladera et al.2014).
Quality System: Department Director as well as the document control coordinator
Management Forms: This will be handled by the document control coordinator or Division
manager.
Distribution of Documents