Abu Dhabi Airport: Job Satisfaction and Productivity

This report provides a comprehensive analysis of job satisfaction and productivity within the context of Abu Dhabi Airport. It explores factors influencing employee job satisfaction, including fair policies and practices, and examines how leadership styles impact employee morale and motivation. The report defines productivity in the workplace, discusses methods for measuring employee productivity (such as aircraft movements and security clearing times), and suggests strategies for increasing productivity, such as implementing integrated big data solutions and upgrading baggage screening systems. The report references several academic sources to support its arguments, providing a well-rounded perspective on the key elements of leadership and its effect on the airport's overall performance. It also includes an executive summary, introduction, and conclusion, as required by the assignment brief, to give a complete overview of the topic.

Management

Management 1
Contents
Job satisfaction...........................................................................................................................2
Ways to improve employee job satisfaction...........................................................................2
Specification of the job satisfaction factor.............................................................................2
Role of the current leadership style in reaching job satisfaction............................................2
Productivity................................................................................................................................2
How productivity behaviour is impacted by the leaders........................................................2
Meaning of productivity in the workplace.............................................................................3
Ways to measure employee productivity...............................................................................3
Ways to increase productivity................................................................................................3
References..................................................................................................................................5

Management 2
Job satisfaction
Ways to improve employee job satisfaction
The job satisfaction has been proved to be a greatly relevant factor for performance in
Abu Dhabi Airport. The job satisfaction of the employees can be improved by offering the
prospect to shape their own roles and effort as per their strengths to validate greater job
satisfaction. The regular appraisals which create the prospect for employee feedback and
inspire an active approach to role advancement address such necessity (Alsuwaidi, et al.
2017). Although the higher authority at the Abu Dhabi Airport requires exercise judgment in
aligning a person’s wishes with the superior requirements of the airport.
Specification of the job satisfaction factor
The specific factor in job satisfaction is fair policies and practices. Abu Dhabi
Airport needs to manage staff and facility resources competently. The policies provided to
the employees for work management can empower them to work with them. The airport has
provided strong policies on ethic. The organization needs to describe the policies to
communicate behavioral expectations from the employees. The reinforce practices of Abu
Dhabi Airport can be beneficial to the employees.
Role of the current leadership style in reaching job satisfaction
The current leadership used at the airport can be helpful in attaining job satisfaction
by executing fair policies and practices. The persuasive influencer has been used at Abu
Dhabi Airlines. Airlines create healthier and fulfilling relationships. the persuasive
influencing is used by airlines to make people agree which is helpful in attaining overall
control on the employees (Stander, Mostert & De Beer, 2014).
Productivity
How productivity behavior is impacted by the leaders
The leaders have a great role in affecting productivity behavior through:
Improve employee morale: The leaders at Abu Dhabi Airport enhances the morale of the
employees and make employees more loyal towards the organization. The employees also
trust administrates and keen to work harder and stay with the organization even in tough
situations (Naile & Selesho, 2014).

Management 3
Basis of motivation: The employees are motivated at the Airport to uplift the standard of
work. The work is progressed through motivation. Bryan Thompson, CEO inspires the
employees to work with greater dedication.
Meaning of productivity in the workplace
The productivity in the workplace is stated to how competently employees
accomplish goals and produce services for the customers. The productivity at Abu Dhabi
Airport can be assessed from:
Online and remote check-in: The passengers are offered online check-in which enables them
to print boarding pass and choose own seats before 24 hours of flight. It saves time at the
airport. The airport also offers remote check-in options for some airlines. It enables
passengers to check-in up to twenty-four hours before arriving at the airport.
Self-service check-in kiosks: The self-service check-in kiosks at Abu Dhabi Airports enables
passengers to ignore long queues at the check-in counters which has enhanced efficiency of
the check-in process (Lee & Yu, 2018).
Ways to measure employee productivity
Practical hours capacity: The employee productivity at the Abu Dhabi Airport is measured by
the maximum aircraft movements per hour. It is made possible by assuming the average
interruption of not more than 5 minutes.
Security clearing time: The security clearing from ingoing the queue to the accomplishment
of the process at the average times has a role in measuring the productivity of the employees
at the airport (Leifer & Neff, 2016).
Ways to increase productivity
The big data can be provided with integrated solutions. For instance, the integrated
solution at the checkpoint has the capability to offer insights on the passenger traffic which
assists resource deployment in a better manner along with lessening the potential for
bottlenecks through optimizing staffing.
Abu Dhabi Airport can also increase the productivity upgrading hold baggage
screening which is an approved detection system (Magalhães, Reis & Macário, 2017). It can
modify the speed of screening infrastructure which can ultimately lessen the burden on the
employees and they can focus on other activities.

Management 4
References
Alsuwaidi, A. K., Alzahmy, A. M., Khalid, N. A., Castillo, F., & Fadlalla, S. E. M. (2017).
Employee satisfaction and performance at Twofour54: how to achieve our
mission?. European journal of economics and management sciences, (4).
Lee, K., & Yu, C. (2018). Assessment of airport service quality: A complementary approach
to measure perceived service quality based on Google reviews. Journal of Air
Transport Management, 71, 28-44.
Leifer, L., & Neff, A. A. (2016). Context Dependency in Design Research. In Design
Thinking for Innovation (pp. 141-150). Springer, Cham.
Magalhães, L., Reis, V., & Macário, R. (2017). A literature review of flexible development of
airport terminals. Transport Reviews, 37(3), 365-382.
Naile, I., & Selesho, J. M. (2014). The role of leadership in employee
motivation. Mediterranean Journal of Social Sciences, 5(3), 175.
Stander, F. W., Mostert, K., & De Beer, L. T. (2014). Organisational and individual strengths
use as predictors of engagement and productivity. Journal of Psychology in
Africa, 24(5), 403-409.