Academic Skills Report: Tesco's Approach to Diversity and Equality

This report delves into Tesco's approach to diversity and equality within its workplace. It begins with an introduction highlighting the significance of academic skills and the company's global presence. The report then details primary research methods, including interviews and questionnaires conducted to gather data on employee perceptions of equality, diversity, and related company practices. The findings are presented thematically, covering areas such as cultural diversity in employment, the benefits of diversity, the negative impacts of discrimination, problems with diversity and equality, company strategies for promoting diversity, and employee opinions on diversity levels. Both qualitative and quantitative research methods were used to collect the data. The report concludes by summarizing key insights and offering recommendations for improvement. References and an appendix with additional data are included.

Academic skills

TABLE OF CONTENT
Introduction......................................................................................................................................1
Primary research..............................................................................................................................1
Interview......................................................................................................................................1
Questionnaire...............................................................................................................................2
Research findings.......................................................................................................................12
Conclusion.....................................................................................................................................13
REFERENCES..............................................................................................................................15
Appendix........................................................................................................................................16

Introduction
Academic skills are important skills which is helpful in doing work efficiently. Tesco is the
global company which have its headquarters in England. They are famous for its wide product
portfolio which include grocery, clothing, telecommunication, household products etc. This
report will discuss primary research through interview and questionnaire (Potvin and et.al.,
2018). Further it will discuss findings as well.
Primary research
Interview
1. what do you understand by equality and diversity?
Equality and diversity means every individual is given equal rights to achieve their goals
which is free from discrimination and prejudice. Equality should be there in everything whether
it comes to salary, giving benefits or giving respect. It is the human right so company is liable to
treat every employee equal despite of their age, gender, colour, religion, race, caste etc. In
equality each and everyone should have given equal chance to take the opportunities. Diversity
refers to consider differences within the people and the groups and giving positive value to the
difference.
2. do you feel that there is equality and diversity at your workplace?
Yes there is equality and diversity at the workplace. Equity and diversity in the work
climate means a lot of things. It is connected with regarding your employees for their age, sex,
race, social connection, experience, capabilities, religion, sexual direction, and the sky is the
limit from there. Employees feel that organisation is considering all factors of equality. Hiring
individuals from a wide variety of range and giving chance to everyone despite of doing
discrimination.
3. does your company promoting diversity in recruitment process?
Work climate type is characterized as understanding, evaluating, and esteeming contrasts
between people of various caste, identities, sexes, ages, religions, incapacities, and experience,
just as different in characters, abilities, understanding, and information. The chance that you
need to take in a more various up-and-comer area, the language employee use in the work has an
effect. So company use attractive content in job posting. Company also Utilize a character
analyzation to select more better applicants. Character analyzation better the working
1

environment as they don't show antagonistic effect, which is, character scores do not change for
minority set individuals.
4. did your company provide diversity training to employees?
Yes company provide diversity training to them. They provide skills based diversity training
under this each association guarantees to prepare the new participants with down to earth
abilities to oversee and bargain the work power viably. This preparation spotlights on explicit
activities, for example, making another variety cooperation abilities, supporting existing abilities,
and reviewing expertise building systems for making powerful expanded work powers. What's
more, the directors and chiefs are engaged with to specialized expertise preparing to build up
their specialized and managerial abilities.
5. how your company response to employee grievance related to discrimination?
complaint taking care of covers such an assortment of issues, having a smoothed out
administration measure is fundamental. With solid arrangements and systems and a viable case
the board arrangement, company can undoubtedly deal with complaints. After a representative
documents a complaint, plan the goal meeting. The gathering ought to include the abused
worker, their discretionary agent, the representative's administrator and a HR colleague. Advance
an open, loosened up climate and energize conversation.
6. what are the steps taken by your company to reduce bias in hiring practices and promotions?
By showing scouts and every other person liable for selecting about employing
inclination, company notice it, permitting individuals to recognize when they're doing it, why
they're doing it and all the more significantly how they can change their conduct so they are not,
at this point base their choices on their predispositions. Forestall inclination by eliminating
sexual orientation, age and other prohibitive terms from the work advert. Company try not to
make the work title and depiction so prescriptive that lone a limited handful people could apply –
make it as comprehensive as could really be expected.
Questionnaire
Theme 1: Does your company provide employment to different cultures of people
2

Answers Frequency
Yes
15
No
5
Yes No
0
2
4
6
8
10
12
14
16
Frequency
Series2
Series3
Interpretation: on the basis of above it can be said that employing different cultures, age and
gender of people in company is known as diversity and equality. When they are being given
equal and fair chances it gives several benefits. In regard to employment structure and diversity
at workplace of Tesco, 15 employees said that their retailer does not discriminate while
recruiting employees. In addition, they also said that this retailer has different cultures of
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employees who support this retailer in meeting its goals. Whereas, 5 employees said that Tesco
mainly focus on employing candidates on their local culture rather employing different cultures
of people.
Theme 2: How diversity and equality can make your company beneficial?
Answers Frequency
Improves productivity
8
Increase staff retention rate
7
Increases sales
5
1
2
3
0 1 2 3 4 5 6 7 8
Series2
Series1
4

Interpretation: On the basis of above graph it can be said that diversity and quality at workplace
has several benefits. Company can take several advantages if it promotes and provide equal
opportunities and treatment to all its employees. In this context, majority of employees or 8
employees of Tesco said that by promoting diversity their retailer can improve overall
productivity. 7 employees said that according to them, their retailer can increase staff retention
rate that is vital for taking competitive advantages. It is also associated with improved image.
They also said that by promoting diversity, they can take competitive advantages by retaining
skilled workforce with business. Least of the participants or 5 employees said that according to
them diversity at workplace can increase sales of retailer.
Theme 3: What are some negative impacts of discrimination a workplace?
Answers Frequency
Lowers employees’ performance
8
Poor image of brand
5
Increase staff turnover rate
7
5

1
2
3
0 1 2 3 4 5 6 7 8
8
5
7
Series2
Series1
Interpretation: From the above data it can be said that discrimination has several negative
impacts. When companies or retailers do not provide equal treatment to their employees then it
can affect overall performance of company. For knowing in detail, 20 employees of Tesco
retailer were asked as according to them what is the main negative impact that discrimination can
have on them and their retailer. In this context, 8 employees said that if company does not
provide equal and fair treatment then it can lower employees’ morale and performance. It can
make them feel de-valued. 5 employees believed that discrimination can affect image of the
company as employees do not prefer to work with companies that does not respect their values
and principles. 7 employees said that unfair treatment ayt workplace can increase staff turnover
rate as employees who are not being treated in a far manner are more likely to leave
organization.
Theme 4: According to you what are some main problems with diversity and equality?
6

Answers Frequency
Resistance of employees
8
Language barriers
12
1
2
0 2 4 6 8 10 12
8
12
Series2
Series1
Interpretation: On the basis of above chart, it can be said that promoting diversity at workplace
is not an easy task as companies might face some problems. For more knowing about problems
that companies face while promoting diversity at workplace, employees of Tesco were asked
about this. In this context, majority of participants or 12 employees said that language barrier is
one of the main problems. Employees said that by promoting different cultures of employees at
workplace, employees of local culture face problems in communicating with each others, It leads
miscommunication and conflicts among them. Whereas, 8 employees said taht some employees
resists employers for employing different cultures of people because of fear of limiting
promotional and other opportunities.
7

Theme 5: What is the main strategy of your company for promoting diversity at workplace?
Answers Frequency
Implementation of anti-discrimination policy
13
Team working 7
13
7
Implementation of anti-
discrimination policy
Team working
Interpretation: On the basis of above data some strategies can be known that Tesco retailer use
for promoting equality at workplace. In this context, it is known that Tesco mainly focuses o
implementing policies relevant to diversity and equality. 13 employees said that their company
impalements anti-discrimination policy and make sure that all employees are complying with it
in order to decrease negative impacts of discrimination. Whereas, 7 employees said that Tesco
promote team working because it believes that when employees work in a team then they are
8

more likely to interact with each others. It can solve their problems of language barriers and can
also improve their relations.
Theme 6: How many of you believe that company should employ workforces from different
culture, age and gender?
Answers Frequency
0-15%
3
15-25%
7
25-50%
10
1
2
3
0 1 2 3 4 5 6 7 8 9 10
3
7
10
Series1
Series2
9

Interpretation: From the above data, opinion of Tesco’s employees can be known regarding
equality and promotion. For knowing awareness and effectiveness, they were asked as how many
of them believe that equality is important for their business. In this context only 3 employees
believe that up to 15% of company should employ people of different culture in their business. 7
employees said that it should be 16-25% to which Tesco should promote and employ people of
different age group, age and cultures. Majority of employees or 10 employees said that according
to them their retailer should give higher opportunities to people of different culture of employees
for employment and up to 26-50%, Tesco should promote diversity.
Theme 7: What would you recommend to your company for promoting diversity at workplace?
Interpretation: This open ended question was asked from all target or sample employees of Tesco
in order to know their views and strategies that Tesco should focus on for promoting diversity. In
this context, some employees said that their company should focus on training as by providing
training, they can make all employees aware about importance of equality. It can solve problems
of resistance by employees that their company face while promoting diversity. Some rest of
employees said that their retailer should focus on group working as it can help employees in
understanding each others’ culture and ways of performing functions. By doing so, employees
can understand different language and they are more likely to stay with business.
Research type
Research type is of two variant which are qualitative research type and quantitative research
type.
qualitative research: it is experimental exploration where information are not in numbers.
Observational implies that information or exploration depends on something that is capable or
seen rather than being founded on hypothesis.
quantitative research: Quantitative procedure is prevailing data in the sociologies. It allows a
bunch of systems, procedures and software used to check mental, social and financial routes
through the research of numeric examples.
In this study both qualitative and quantitative research has been used in order to get more
accurate results (Holguín-Veras and et.al., 2021).
Data collection
10