Accommodation Services: Scale, Ownership, Classification & Reviews
VerifiedAdded on 2023/06/13
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Presentation
AI Summary
This presentation provides an overview of accommodation services within the hospitality industry, focusing on the scale and size of different accommodation types, including motels, resorts, budget hotels, and guest houses. It differentiates between commercial and non-commercial businesses and explores various forms of ownership, such as privately owned hotels, managed hotels, franchises, and referral groups. The presentation also discusses the role of grading and classification systems, including one to five-star ratings, and the impact of online reviews on potential guests' booking decisions. It evaluates the implications of ownership, grading, classification, and online reviews on guest expectations and the importance of technology in attracting and retaining customers. The conclusion summarizes the key aspects of accommodation services and their impact on the hospitality industry. Desklib offers a range of solved assignments and past papers for students.
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