Comprehensive Report on Managing Accommodation Services in Business

This report provides a detailed overview of accommodation services within the hospitality industry. It begins with an introduction to the sector, explaining its contribution and significance, followed by an examination of different types of accommodation, including commercial and non-commercial businesses such as hotels, motels, hostels, and rental houses. The report then delves into various forms of ownership, like privately owned, leased, managed, and franchised hotels, along with fractional and full ownership models. It also explores the hotel grading system, from 1-star to 5-star, and the services offered at each level. Furthermore, the report analyzes the roles played by online platforms in shaping customer preferences and convenience, and the functions of the front office in different accommodation providers. Finally, it concludes by summarizing the key aspects of accommodation services and their importance in the broader hospitality sector.

Managing Accommodation
services

Table of Content
• Introduction
• Explanation of accommodation sector contributes in industry
• Various types of accommodation services
• Forms of ownership
• Grading system
• Role played by online sites for their potential customers

Table of Content
Functions of front office
Role played of front office
Conclusion
References

Accommodation is defined as a building, room & lodging
that gives shelter to an individual to sleep and stay.
Accommodation management is termed as a service that is
related to the accommodation service provided to the
customers in a proper manner. It is important for the
hospitality sector to set specific standards for maintenance
as well cleanliness in an effective manner. The
accommodation service is needed in both public and private
sector such as conference centres, hotels, hospitals and so
on.
Introduction

Accommodation sector within the hospitality industry is associated with offering a place to customers
to stay and sleep which is temporary in nature. This sector mainly related with the tourism industry
where an individual book trips & enjoy their holidays. Along with this, it also allow local people to
feel relax and take a short break from their day to day routine.
Explanation of accommodation sector contributes
in industry

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Facts
Average occupation rate
Occupancy rate is defined as one of the major
indicator that is adopted in order to measure
performance within the hospitality industry
shows improvement till 2015. It is
determined that hotels of United Kingdom
reached taking charges up to 68 pounds per
rooms.

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Employment contribution in tax: It is determined
that in 2010, the hospitality industry have
been experienced growth & development by
the assistance of providing employment &
reducing tax rates. Along with this, in 2010
United Kingdom hospitality sector stood
approx 3 million employment opportunities
that states 8.8 % of entire UK employment.

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Gross Domestic Product:
Accommodation sector plays significant role in
the growth as well as development of economy of
a country. It has been analysed that industry
contributes a total of around 218 billion pounds to
GDP of United Kingdom. This directly affect on
the economy in a positive manner. In addition to
this, domestic travel is also consider as a major
contributor with in the hospitality industry which
worth around 20 billion pounds that is invested in
every year.

There are various forms of accommodation service within the hospitality industry which is mentioned
below considering commercial and non-commercial businesses:
Commercial Businesses
Motel: These type of Hotels focuses on those people who travel long distance journeys. They
develop as a hotel but provide few service to customers in a proper manner. Motels consist of
parking lot in order to give easy come & leave access to customers. In addition to this, Motels are
comparatively less expensive to hotels as it only provide few services and a place in order to stay on
temporary basis.
Hotels: The hotel offers private rooms to their customers which assist in gaining trust of guests
towards services of Hotel. The hotels offer different range of services which varies from budget
hotels to luxurious hotels.
Various types of accommodation services

Hostels: The another type of accommodation service within the hospitality industry is Hostels. It is
mainly for those people who wants to live in a budgeted place with basic facilities. The owners of
hostels made communal homes which is also known as guest house that is offering to people at
lower prices.
Bed & Breakfast: It is defined as mix of houses as well as hostels & is considered as a part of
attraction. It is basically a comfortable homes for travellers who require a comfortable bed & a
night. Nowadays, the trend of bed & breakfast is in market because of its homely & welcoming
environment.
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Non-commercial Businesses
Rental houses & individually owned units: These houses has owners and charge rent from people.
In addition to this, rented houses are not for commercial and is operated as well as run by a single
person or the owner. These type of accommodation service is suitable for those people who want to
stay for job purpose, study purpose and so on.
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Forms of ownership
Ownership Type Definition Examples
Privately owned hotels Herein, the owner of Hotel is an
individual and consist of several
investors. In addition to this, the owner
has the authority to take decision
regarding activities of hotel which is
considered as one of the advantage for
owners.
In Vancouver, wedgewood hotel which
was established by
Eleni skalbania is recently owned by her
daughter.
Leased hotels In this type, the owner leases hotel to
lessee who is accountable for overall
financial activities and operations of
hotel. It involves higher risk for lessee
which may decline overall market
share of hotel.
Contemporary Boutique hotel and
Beautiful leasehold property.