Accommodation Services Report: Interrelation and Methods

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Added on  2023/02/02

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This report examines the management of accommodation services, focusing on the interrelation of various departments within a hospitality business, such as the housekeeping, front office, and food departments. It emphasizes the importance of coordination and communication to achieve business goals, using Healthy Foods as a case study. The report details different communication methods, including conferences, seminars, and text messages, used to convey information and coordinate activities. It concludes by highlighting the need for effective management principles to enhance financial performance and employee coordination within the hospitality sector. The report also includes a list of references that support the information provided.
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Managing accommodation
services
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Table of content
Introduction
Interrelation of different function
Methods of communication, coordination and monitoring
References
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Introduction
Hospitality sector deals with a wide range of people who visit the business firms for their
comfort and ease during the travelling. This dealing can be done with the help of various
department in the business firms of hospitality sector. The taken organisation in this
assessment report is Healthy foods which is a London based firm specialises in salads,
blended juice and smoothies. In this presentation, interrelation of different function in
hospitality business and various method for coordination, communication and monitoring
which can be used in hospitality business are discussed.
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Interrelation of different function
Hospitality sector deals with a huge number of
visitors in their daily activities which can be done
with the help of various department in the business
firms. These departments has their own work but
the purpose is same i.e. to achieve the business
goals.
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Continue….
The interrelation of these departments is discussed below:
Housekeeping department and front office department: Housekeeping
department is responsible for maintaining cleanliness and hygiene in the restaurant
for enhancing the experience and loyalty of the customers. Whereas the work of front
end office is to communicate with their customers for resolving their concerns and
issues so that their touch points becomes favorable.
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Continue….
Food and front office department: Food department is responsible for providing
the healthy and tasty food to their customers. The food must be provided according
to the demands and needs of consumers for meeting their expectations.
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Method of communication,coordination and
monitoring
There are several methods of communication which are used by the Marketing department
of Healthy foods. Some of these are discussed below:
Conference: This method is mainly used by the marketing manager in case of meeting or
conveying important information provided by board members and top management.
Seminars: In large organisation where a large number of employees are working,
seminars is used by the management (Sipe, 2013).
Text Message: This is a type of informal method which is used for communicating the
sensitive data or information to specific employees or group of employees. This method
is secure for transmitting the data.
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Conclusion
From the above discussed presentation, it can be concluded that the hospitality business
firms needs to consider the various principles for managing their financial performance.
There are various department in hotel which are essential for performing the business
operations of the firm. These departments has their own work but the purpose is same i.e. to
achieve the business goals. Various methods of communication system are discussed in this
report which will help in enhancing the coordination among the employees.
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References
Bowie, D. and et. al., 2016. Hospitality marketing. Routledge.
Brotherton, B., 2015. Researching hospitality and tourism. Sage.
Dodds, R. and Holmes, M.R., 2011. Sustainability in Canadian B&Bs: comparing the east
versus west. International Journal of Tourism Research. 13(5). pp.482-495.
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Thank you
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