Analysis of Accommodation Services: Scale, Ownership, Grading System

This report provides an overview of managing accommodation services, focusing on various aspects within the hospitality industry. It begins with an introduction to accommodation services, emphasizing the importance of guest satisfaction through departments like housekeeping and front office. The report then explores the scale and size of accommodation services, differentiating between commercial and non-commercial services and their impact on guest experiences. Different forms of ownership, including private and franchise models, are examined, highlighting their operational and financial implications. Furthermore, the report delves into the grading and classification systems used to evaluate hotels, discussing the criteria for five-star, three-star, and two-star accommodations. The influence of online reviews, particularly platforms like TripAdvisor, on hotel ratings and customer feedback is also analyzed. In conclusion, the report summarizes the key takeaways regarding the scale, ownership, grading, and online presence of accommodation services, offering insights into the dynamics of the hospitality sector.

Managing Accommodation Services.

Table of Content
 Introduction
 Scale and Size of Accommodation Services.
 Different Form of Ownership.
 Grading and Classification system within potential guests.
 Conclusion
 References

INTRODUCTION
In accommodation Services is generally
emphasis about hospitality service in
which to attend guest and provide
overall serve in hotel through from
Housekeeping, front office, maintenance
etc. Every hospitality industry business
is having an objective to provide guest
for making their expectation fulfilled in
excellence manner.

Scale and Size of Accommodation
Services.
The term Accommodation is mainly refers about
provide moderates facilities of hospitality to create
customer experience in amicable manner. Services are
align in different types that enhance spaces which specify
accommodation reflects that enhance different types of
hospitality services in Hotels, Motels, lodging, resort etc.

Cont...
Commercial Service Non Commercial Services:
This type of services are generally
provided by the four or five star
accommodation hotels services. They
objectives to make their guests
expectation fulfill in any situation
through provide excellence scale of
food and beverages quality, attractive
infrastructure. Apart from it, their
services are generally counted on
upscale restaurants and lounges,
valet, concierge services.
The hotels offering three or four star
hotel services appeal towards largest
segments on traveling public. As per
these hotels are does not tend to offer
better provide service from adequate
staff

Different forms of Ownership in accomodation.
As per Ownership of Accommodation
services measured on classification of hotel
which it has created into two types privately
and franchise aspect. The classification of
hotels are having ranking of hotels that
precisely assort to terminology such as some
factors determine on service provide in food
and rooms that denoting basic facilities that
increase standards.

Cont...
Private owned Hotel: These type of hotel
are commence to consider independent
hotels where overall activities handle like
management, financial, accounting etc.
This type of hotel accommodation provides
owner that measure and provide hospitality
service through their own capability in
effective manner. But it provides huge
responsibilities where along with high risk
involved of losses and other uncertainty to
better resolved. For Example: Ritz
Carlton is privately owned premium

Grading and classification system through online review ...
In hotels and accommodations services are effectively classify
for having better online review and hotel classification for
better retain potential guests. Hotel classification is helps to
accommodate denoting basic facilities that enhance to better
comfort level. In following there is grading system that
effectively provide in terms of service quality basis:
Five Star: As per this service is generally provides in luxury
hotels where the top executives, entertainments that matching
to the international standards. Some of factors that are mention
excellence infrastructure, better comfort and elegance along
with overall furnishing should be immaculate.

Cont...
Three Star: On this service are moderate and generally
their size to support large scale o workforce who
constant way to generates better facilities in greater
quality and better range practise at lower staff
specifications.
Two star: According to this level, accommodation
service are just enough provide satisfaction in which it
only have small and medium size of hospitality
ventures. On customer perspective they tend to expect
that service would be consider quite standard type.

Cont...
The impact of Online review denoted by customer where their
needs and wants which is having major aspects that helps to leads
hospitality organisation. As for Red Carnation Hotel perspective is
tends to allows for suggestion and feedback facilities where
existing and new guests tend to provide their view point that helps
to provide improvement source as well as productivity. Some of
online review helps to suggest accommodation service for better
improvement:
Trip Advisor: It is an application where that generally operates
through the basis of customer feedback and suggestion aspect
along with many of Hotels or accommodation services implement
in success manner.

Conclusion
It has been concluded in above section that to prevents more services industry that tends to
prevails about size and scale. For this, it matters about hotel infrastructure in terms of Luxury,
moderate and lower kinds of services provides. Ownership is explains about franchise and private
owned hotels specify their internal and external structure. At last grading system is emphasis on
individual hotel service quality basis and online review helps to identify customer experiences and
suggestion provides in Tripadvisor and Online booking.com.

REFRENCES
Books and Journals
Bender, C.E. And et. al., 2019. 2018 ACR Commission
on Human Resources workforce survey. Journal of the
American College of Radiology. 16(4). pp.508-512.
Ciobanu, A. and Androniceanu, A., 2018. Integrated
human resources activities-the solution for performance
improvement in romanian public sector institutions.
Management Research & Practice. 10(3).
.
.

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García Lillo, F. and et. al., 2018. Mapping the
“intellectual structure” of research on human
resources in the “tourism and hospitality management
scientific domain”: Reviewing the field and shedding
light on future directions.
Gattiker, U.E. and Larwood, L. eds., 2019. Managing
technological development: strategic and human
resources issues (Vol. 1). Walter de Gruyter GmbH &
Co KG.

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