This report analyzes the management of accommodation services within the hospitality industry, using the InterContinental Hotel Group (IGH) as a case study. The report covers various aspects of hotel operations, including different forms of ownership (sole trader, limited company), and purchase options (bank loan, joint purchase). It explores the role of grading and classification systems in meeting guest needs, from essential to hyper-luxury services. The report delves into the organization of front office functions, emphasizing the importance of telephone services, printers, computers, and master keys. It addresses a case scenario involving low profit margins and suggests solutions such as shifting front office positions. Furthermore, the report highlights the contributions of the housekeeping department in providing effective accommodation services, focusing on cleanliness, guest greetings, and safety. It also discusses the importance of forecasting linen stock, interrelationships between housekeeping and other departments, and scheduling maintenance to minimize guest disruption. The report concludes with the significance of security within IGH hotels.