Analysis and Report on Managing Accommodation Services in UK

This report provides a comprehensive overview of managing accommodation services within the hospitality industry. It begins with an introduction to the hospitality sector and its significance, particularly in the UK's GDP, emphasizing the accommodation sector's role. The report then categorizes accommodation services into commercial and non-commercial types, detailing motels, hotels, bed and breakfasts, and hostels, along with their respective characteristics. It further explores different ownership models such as privately owned, leased, franchises, and managed establishments, outlining their advantages and disadvantages. The report also covers accommodation grading systems, explaining the criteria for one to five-star ratings. The conclusion summarizes the key findings, highlighting the importance of customer satisfaction and the diverse aspects of accommodation services. The report references relevant academic sources to support its analysis.

Managing Accommodation
services

Table of content
 Introduction
 Types of accommodation services
 Different types of accommodation services
 Types of grading system
 Conclusion
 References

Introduction
Hospitality is one of the flourishing industry around the globe. Hospitality industry has much
boarder scope in compare to the other industries as there are only limited businesses in other
industries, but under the umbrella of hospitality sector, there are wide range of businesses.
Hospitality sector has a vital role in UK’s GDP. Accommodation sector is one of the largest
sector in the hospitality sector.

Types of accommodation services
Hospitality industry is one of the strand of service industry refers to various businesses and
services related to relief and customer satisfaction. The hospitality industry focuses on the
concepts of luxury, entertainment, enjoyment and experience, rather than satisfying necessities
of customers. Accommodation sector within the hospitality industry embrace the place for
guests to stay and the amenities they provide them.

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Contribution of accommodation sector within the industry in
UK:
 Occupancy Growth
This sector is driving a peak growth in occupancy
rate with 2.3% yearly growth in London. Below statistics
exhibits the growth in occupancy rate in 2019. Due to
COVID this growth has decreased in year 2020.

Different types of accommodation service
COMMERCIAL BUSINESS NON-COMMERCIAL BUSINESS
Accommodation with domestic services and
goods for profitability.
Accommodation without domestic services and
goods only for rental purpose.
Motels-
Motel accommodation usually consists of studios,
one-bedroom or two-bedroom units. Tea, coffee
and sometimes cooking facilities are provided,
and most units have a TV. The motel is very
affordable.
Home stays
The host families are always comfortable and the
friendly hosts are happy to introduce your
customers to friends and other locals. The host
family is naturally amiable, your customers and
their accommodation will be social.

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COMMERCIAL BUSINESS NON-COMMERCIAL BUSINESS
Hotels
Hotel is the can meet the needs of people who need
overnight or long-term accommodation. They also
tend to provide various other services, including room
service, room cleaning and eating facilities.
Bed and Breakfasts
In this guests are provided with over night stay
included with breakfasts. Bathrooms are sometimes in
share.
Hostels
Hostels are the cheapest accommodation. They
usually provide shared rooms with bunk beds, but
some also offer private rooms.

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TYPES OF OWNERSHIP EXPLAINATION
Privately owned and operated One and sole person is owner of the hotel there
may be multiple investors in this ownership
model. There are complete rights of decision to
the owner.
Advantages: Profit need not be shared.
Single mind control.
No tie-up is required.
Disadvantage: Heavy risk.
Higher responsibilities.

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Leased In this the private owner leases the building or
property of a hotel from someone else. In this
property owner shares some amount profit from
the hotel business.
Advantages: Gains industrial stability.
Profit is all of owner.
Disadvantage: Loss is all of owner.
Owner has no right on property if lease is over.

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Franchises An establishment of new hotel by a local owner
on a brand name of already existing hotel. In
this parent company gives permission to the
local owner to use its name and products via
contract.
Advantages: Strong brand portfolio.
Marketing Programmes.
Disadvantage: Expensive start-up cost.
Contract restrictions.

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Managed In this there is an agent contract through which
owner owns a hotel and operators are hired to
manage the hotel on behalf of owner. A hotel
management team is hired to operate the hotel.
Advantages: only have financial
responsibilities.
Have ownership benefits.
Disadvantage: the owner has limited
operational control.
Responsible for all the losses.

Types of grading in accommodation sector
Grading Explanation Example
One star One star hotels are with basic
accommodation to sleep .
Heathrow Stay
Two star Two star hotel are pretty more
comfortable and affordable than
one star
Smart Hyde Park view hotel
Three star Hotels with quality service,
accommodation and other
amenities.
Brook hotel