This report delves into the management of accommodation services, using Novotel London Canary Wharf as a case study. It explores the key roles and responsibilities of the housekeeping department, including managing guest comfort, establishing a positive environment, and maintaining staff efficiency. The report emphasizes the importance of forecasting linen stock and guest supplies to meet demand and manage inventory effectively. It illustrates the significance of interrelationships between housekeeping and other departments, such as human resources and maintenance, to ensure quality service. Furthermore, the report examines the importance of scheduling maintenance to minimize disruptions and discusses the crucial role of security in protecting assets and data. The report highlights the benefits of security for both staff and guests, ultimately aiming to provide a comprehensive understanding of accommodation service management within the hospitality industry.