Detailed Report on the Management and Types of Accommodation Services

This report provides a comprehensive overview of accommodation services, defining the sector and its importance within the hospitality industry. It explores the size and scale of the industry, differentiating between commercial and non-commercial accommodation types, including hotels, motels, luxury lodges, holiday parks, and rental houses. The report delves into different forms of ownership, such as franchise models, privately owned hotels, managed hotels, and full ownership. It also examines the grading system used to categorize accommodation facilities by stars. Additionally, the report highlights the role of online platforms in the industry, emphasizing online booking systems and the significance of guest reviews. The conclusion summarizes the key findings, covering various aspects like front office functions, housekeeping responsibilities, forecasting, interdepartmental relationships, maintenance, and security. The report references relevant academic sources for further study.

Managing Accommodation
services

Table of content
 Introduction
 Size and scale of accommodation services
 Types of accommodation services
 Different forms of ownership
 Grading system
 Conclusion
 References

Introduction
The accommodation service is defined as, it is broad category of
fields with in the service sector which includes lodging, food and
drink service, theme parks, event planning and transportation. It
includes hotel restaurant bars. It is responsible for taking care of
guest or practice of being of hospitable, which involves the
reception and entertainment of guest and visitors. Hospitality
anticipating guest needs and build the best relationship with the
guest.

Scale and size of the accommodation services
Hospitality industry is defined as, overwhelming and friendly treatment of visitors and guests.
It involves the friendly and generous reception and entertainment of guest. This sector gives
24x 7 services and gives facility for stay, food and services for the comfort leisure of visitors.
Accommodation is a basic fundamental of tourism industry and it is very important. Traveller
require location where they can take rest revive at the time of travel. Accommodation facilities
vary from each other depend on targeted customer group.

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Facts:
Average occupancy rate: It simply means, divide the number
of rooms that are booked by total number of rooms so after
that occupancy rate will come. It is basic principle which is
useful in order to make sure that appropriate performance
within the hospitality industry.

Different types of accommodation service
Commercial non-commercial
It is used for purpose of marketed, promoted and
incorporates a financial transactions.
It encompasses broad range of existing
possibilities, which includes artistic, educational
and personal reckon.

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 Commercial business
There are various types of accommodation which is given below:
 Hotels: it provides paid lodging on a short term basis. Facility given inside a hotel room
may range from retiring quality mattress in a normal room to large suites for instance,
Hyatt is also providing quality of product and best services to the guest.
 Motels: This type of accommodation includes studio one or two bedrooms’ units. Snacks
and cooking facilities are provided.

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 Commercial business
 Luxury lodges: This is a luxury class accommodation which provide fine dine, fine
gourmet cuisine and celebrating high standard of hosting and facilities.
 Holiday parks and camp grounds: This accommodation gives sites for tent, camper vans
and caravans and also have simple cabin and backpacker's lodges.
 Boutiques and lodges: This is a diverse range of accommodation that encompasses
vineyard cottages or boutique guest houses, which giving unique facilities location service
and guest experience. It can be treat for the night or for entire holiday.

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 Non-commercial business
 Rental house: These business is not for profit and individuals spend their days through
paying rents has their founders. These are circulated by individuals and not also run for
commercial purpose. This unit offers facilities which are helpful in having good stay.

Different form of ownership
 Franchise model: This operation has clear positive and negative aspects. While the hotel
will benefit from recognition of the brand name by guests. The owner of the hotel depends
on the brand name for its enterprise. If hotel loses popularity with customers the owner
loses all the shares and suffers as well.
 Privately owned hotels: In this ownership one person is owner and second person is
investor which give advantage to the owner has the authority to take decisions. Example:
Hyatt is privately owned hotel; it works in business class hotel.

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 Managed hotels: In this hotels have no experience and property is quite limited. Within
the hospitality industry it is decided to recruit managerial company. Example: Silver birch
is managed hotel.
 Full ownership hotels: It shows the effective financial structure as hotel tends to build a
new hotel through undertaking the proper sales of the full ownership. Fairmont pacific rim
is best example of full ownership.

Grading system
There are various types of grading which is categories by stars are given below:
 1 star: In this category hotels are on basic level which is privately owned and given by the
owner. For example: school house hotel.
 2 star: In this hotels are small and medium size that regularly give comfortable
accommodation services like cashless payment.
 3 star: It gives additional benefits like clock and other amenities which offer suitable type
of rating to appropriate service.

Online sites for their potential customer
 Online sites are more efficient, they offer online booking system, cancellation policies. It
become voguish towards the gathering because they are able to operate by one tap leads to
save time.
 Online reviews of guest plays vital role considering their experience, which is beneficial
for the organisation for improve the qualities and considering the perspective of the guests.
It considering the services and offerings in every detail.

Conclusion
It is inferred from the above report describes about findings accommodation services,
difference between commercial and non-commercial enterprises, form of ownership, grading
system, function of front office, roles and responsibilities of housekeeping, importance of
forecasting, effective interrelationship with other department scheduling maintenance and
repairing and importance of security.

References
 Xie, and et. al., 2020. To share or to access? Travelers’ choice on the types of
accommodation-sharing services. Journal of Hospitality and Tourism Management, 42,
pp.77-87.
 Ng, S.C., Sweeney, J.C. and Plewa, C., 2019. Managing customer resource endowments
and deficiencies for value cocreation: complex relational services. Journal of Service
Research. 22(2). pp.156-172.
 Reid, G., 2018. Managing budget cuts in Edinburgh’s sport and recreation services:
progressive localism in a resilient local authority?. International Journal of Sport Policy
and Politics. 10(1). pp.113-129.

Thank You