Analysis of Accommodation Services at Indigo Manchester, UK
VerifiedAdded on 2022/12/28
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AI Summary
This report provides an overview of accommodation services within the hospitality sector, with a specific focus on the Indigo Manchester Hotel. It explores various aspects of the industry, including different types of accommodation like hotels and apartments, and distinguishes between commercial and non-commercial businesses. The report also examines different forms of ownership within the accommodation sector, the role of grading and classification systems, and the impact of online review sites on customer decision-making. Furthermore, it outlines the functions performed by the front office in various accommodation services. The conclusion emphasizes the importance of providing superior customer experiences and fostering a healthy atmosphere to enhance customer loyalty and trust, as well as the need for coordination among different departments within an organization. References to academic sources are included to support the analysis.
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