This report provides a comprehensive analysis of managing accommodation services at The Merchant Hotel. It begins with an introduction to the hospitality industry and the hotel's services, followed by a detailed examination of the organization of front office functions, key roles within the front office department, and the essential roles of the housekeeping department. The report emphasizes the importance of forecasting linen stock and other guest supplies, as well as the interrelationships between housekeeping and other key departments such as front office, maintenance, and food and beverage. Furthermore, the report discusses the significance of scheduling maintenance and repair work, highlighting the roles of the facilities manager, maintenance engineers, and security personnel. The report concludes by underscoring the importance of security measures within The Merchant Hotel.