Comprehensive Analysis of Managing Accommodation Services

This report provides a detailed analysis of managing accommodation services within the hospitality industry. It begins with an introduction to the sector, highlighting the scale and size of accommodation services, and then explores different forms of ownership, including partnerships, leasing, franchising, and contracts. The report then categorizes various types of accommodation providers, such as commercial and non-commercial establishments, and examines the scale and size of these services, including luxury, mid-range, and budget options. A significant portion of the report is dedicated to grading and classification systems, including star ratings and the impact of online review sites. The report also delves into front office functions, key roles within the front office department, and the comparison of front office operations across different accommodation types like motels, resorts, and hostels. The conclusion emphasizes the importance of effective management in providing superior services and adapting to the evolving hospitality industry. References include books and journals related to hospitality management, service classification, and technological disruptions.

Managing Accommodation
Services

TABLE OF CONTENT
 Introduction
 scale and size of accommodation services found within hospitality
industry
 Different forms of ownership available to accommodation services
 Different categories of accommodation providers
 Scale and size of accommodation services
 Grading, classifications systems
 Front office functions
 key roles within the front office department
 CONCLUSION
 References

INTRODUCTION
In business, there are wide range of sectors of different categories of both
small, medium and large. The hospitality business sector is wider and
approach which comprises of different products and services such as
lodging, room booking, food and drink or beverages etc. Main aim of this
report is to understand the importance of hospitality functions and
operations. Four Seasons Hotel and Resorts, an international and luxury
hotel headquartered in Ontario, Canada. It has many competitors such as
The Ritz Carlton, Mandarin Oriental, Fairmont Hotels and Resorts etc.
This report comprises of scale and size of accommodation services,
different forms of ownership, role of grading, classification system, front
office functions, key roles within front office department, roles within
housekeeping department,

The accommodation sector contributes to the industry as a whole
The accommodation sector contribute so hotel industry as a whole because sector
of a community consist of different types of players such as hotels, motels,
restaurants and many more. The tourism industry is widely comprises of
accommodation service providers who are responsible for providing wide
number of profits and sales revenue to the business.
The hotel sector also do the investment in a competition sector as because
travellers and tourist whenever visits new place to stay and then accomodation
providers play important role.

Scale and size of accommodation services found within
hospitality industry
Accommodation service defined as charging fees for accommodation
service such as equipped rooms, Wi-FI, Foods and beverages etc. The
hospitality sector has been growing and developing at rapid scale. Size as
well as scale of hospitality industry is growing as this sector is being
considered as 4th largest contributors within economy. Four Season Hotel
and Resorts is located at global scale and delivery luxury services to
guests and tourists. With changing behaviour & attitude of guests as well
as tourists globally, way of providing accommodation services is also
changing. At both national and international global economy,
accommodation and hotel sector is contributing at larger scale.

CONTINUE..
Provide job opportunities- It is major reason for importance of
accommodation service as it provide ample number of job opportunities to
people. In relevance of Four Season Hotel and Resorts, they have skilled
employees & expertise within their management.
Fulfill needs and demands of guests/ tourist- The accommodation
services within hospitality industry have been also ahead in fulfilling needs
and demands of guests. Moreover, guests and tourist standard living
increases at higher scale when these demands are fulfilled.
More than 1,50,000 jobs are being generated every year within hospitality
sector, more than 1,30,000 d generated in restaurants & cafes,
approximately 25000 jobs are generated within accommodation services.

Different forms of ownership available to accommodation
services
In accommodation services, it is critically important to be well aware of
ownership so that it is easy for hotel industry to carry out their functions
and operations in proper manner. In hospitality sector, there are various
type of ownership which are discussed as follows-
 Partnership-
It refers to ownership in which there are various types of individual two
or more than two who execute business activities with mutual
consideration in order to achieve common desired goals.
 Leasing-
It is another type of ownership in which one party agrees to pay rent to
property which is owned by another party. In this, it includes grantees the
lessor and lessee. In accommodation service, it is most common form of
providing services to guests or tourists.

Forms of ownership

CONTINUE..
 Franchising-
In this type of ownership, franchisor, the owner grants permission to
individual, the franchisee in order to distribute or use assets and charges
amount of fees. In reference of selected hotel, they do not use this
ownership as they are being considered as elite group of hotels.
 Contract
It is form of ownership in which parties or individual comes into
agreement with common agreed objectives. In relation of chosen hotel,
they uses contracts form of ownership for example- The hotel has acquired
management agreements in South America of Park Hyatt Buenos Aires,
Madison Resort, Golf & Spa.

Different categories of accommodation providers
In market, there are various types of accommodation providers which are
given as follows-
Commercial accommodation
 Hotels- These are those type of commercial accommodation in which
they deals in business area, community etc.
Non-commercial accommodation
 Privately owned- These are those providers who rent their own assets
or property to other individuals.