This report provides a comprehensive analysis of managing accommodation services, focusing on the front office and housekeeping departments within The Berkeley Hotel. It explores the functions of the front office, including reservation, concierge, and event management, highlighting their roles in customer satisfaction and brand image. The report also examines the key roles and responsibilities of the housekeeping department, emphasizing the importance of forecasting linen stock and guest supplies. Furthermore, it discusses the interrelationships between housekeeping and other departments, such as front office and food & beverage, and the significance of scheduling maintenance and repair work for equipment efficiency and guest satisfaction. The report concludes by emphasizing the importance of security within the hotel environment.