HSC230: Personal Action Plan for Cultural Safety in Healthcare

This report presents a comprehensive personal action plan designed to enhance cultural safety within healthcare practice. The student outlines goals, objectives, and the importance of cultural safety, emphasizing the need for improved communication skills and understanding of diverse cultural beliefs. The plan details strategies for implementation, including the use of educational resources, cultural competency training, and linguistic support through interpreter services. It addresses potential barriers such as communication challenges and differing cultural views on healthcare, proposing solutions like interpreter use and the integration of traditional healing practices. The evaluation process involves self-assessment, patient feedback, and comparative analysis to measure the plan's effectiveness. The report concludes that cultural safety is crucial for healthcare professionals to provide quality care and improve patient outcomes, highlighting the role of action planning in fostering trust and respect across diverse populations.

Running head: CULTURAL SAFETY IN HEALTH PRPOFESSION
DEVELOPMENT OF PERSONAL ACTION PLAN TO BECOME CULTURALLY SAFE
HEALTH PROFESSIONAL
Name of Student:
Name of University:
Author’s Note:

1CULTURAL SAFETY IN HEALTH PRPOFESSION
Table of Contents
PART ONE......................................................................................................................................2
Goal..............................................................................................................................................2
Objective......................................................................................................................................2
Need of resource and additional training.....................................................................................2
Barrier and strategies to overcome it...........................................................................................3
Method of evaluation...................................................................................................................3
PART TWO.....................................................................................................................................4
Introduction..................................................................................................................................4
Implementation of action plan.....................................................................................................4
Strategies for implementation......................................................................................................5
Resources required for implement of plan...................................................................................6
Strategies to overcome barrier.....................................................................................................6
Process of evaluation...................................................................................................................7
Conclusion...................................................................................................................................7
Reference.....................................................................................................................................9

2CULTURAL SAFETY IN HEALTH PRPOFESSION
PART ONE
Goal
My major goal of the study is to improve my ability to provide culturally safe practice to
the people.
Objective
With respect to the main purpose of the study, the significant objective of the paper are follow:
 To know the importance of cultural safety in health professional
 To develop own action plan regarding development of culturally safety
 To provide opportunity to client to provide feedback
 To become culturally safe health professional
 To learn the way of interaction with the interpreter service.
Need of resource and additional training
With reference to the goal and objective it is of prime significance to include additional
training and knowledge. The health professional need to get involve in cultural awareness
education activity. The programme of RACGP offers training in which health care provider gives
education and knowledge about the different type of culture present in Australia. There is
requirement to get training regarding the ways of implementation of such knowledge into
practice through consideration of belief of different people of Australia.
Training is also required to develop good quality of communication skill that will help to
understand the culture of people of Australia. Interpreter service is required. Patient survey can

3CULTURAL SAFETY IN HEALTH PRPOFESSION
also be done to know the feedback. Additionally, teaching tool and web resource can also be
required to know the cultural safety tips.
Barrier and strategies to overcome it
The most common barriers that health care provider might face is in development of
communication skill to converse with people of different cultural. Different people of Australia
have their respective belief and trust regarding the type of care they want. Some of them trust in
traditional healing or some have different language. Hence, linguistic, cultural, communication
may be the most common barrier. Other barrier may be confusion regarding the role and
responsibility of health care provider. If they themselves do not perform their duty it is difficult
to be culturally safe health professional. In order to overcome such barrier, strategies of giving
time to time training and making them acquainted with the cultural belief of different people.
Additionally, interpreter can be used to overcome the linguistic, cultural, communication barrier,
which can also help to build trust, respect and equality in health care.
Method of evaluation
I will evaluate my learning in practical way. I will try to examine my training whether it
has gone to right track or not. In order to check my knowledge I will visit to different places in
Australia and try to communicate with people of different culture. Then I analyse my theoretical
knowledge by evaluating the concept with respect to their personal belief. I will take survey
regarding the health care given and their feedback will be recorded. I will apply my experience
in handling the patients and giving them proper care accordingly. This will help me to know how
well I have acquired the training and education, additionally will to know the success of action
plan.

4CULTURAL SAFETY IN HEALTH PRPOFESSION
PART TWO
Introduction
The cultural safety is the result where peoples are respected, feel safe of racism and
discrimination when getting involved in any health service programme. The paper aims in
developing the ability to become culturally safe health care professional. The paper discusses the
various action plan needed to implement the aim of the study. Further, it also reflects various
resource and training that may be required by the health care provider to become culturally
competent. The paper has identified barriers and highlighted the strategies to overcome it.
Additionally, evaluation has been done to check whether the action plan has worked or not.
Implementation of action plan
It is evident from the study of Mengesh and Perz (2016) that in Australia there is
presence of variety of cultural belief regarding the health care. They have their traditional belief
for healing process. As a healthcare provider it is necessary for them to understand people
cultural for better health outcome. Wilks and Wilson (2015) stated that in Australia aboriginal
and Torres Strait islander are not educated and does not get involve in proper health care.
Therefore, action plan is needed in order to incorporate cultural safety across the country. Action
plan to build relationship based care can be the best way to develop cultural safety in health
professional. The above plan can be implemented by following ways:
 By gaining practical information regarding cultural diversity (Betancourt et al., 2016).
 By gaining knowledge about the ways to create welcoming atmosphere for the people.

5CULTURAL SAFETY IN HEALTH PRPOFESSION
 By receiving training to develop skills to provide care which is culturally safe (Dawson et
al., 2015)
 By developing communication skills (Alizadeh & Chavan 2016).
 By giving respect to the belief of culturally diverse groups.
To implement such action plan following resource and training are required:
 Educational resource
 Cultural competency training
 Linguistic training
 Cultural education
 Training to develop communications skill
Foronda, MacWilliam and McArthur (2016) has highlighted that cultural safety in
working environment is key to improved health care of indigenous people. For a health care
provider it is important to be cultural competent to construct quality health care of peoples.
Strategies for implementation
To implement the action plan of construction of relationship based care strategies
focusses on the belief of culturally diverged peoples. Richardson, Yarwood and Richardson
(2017) has explained the most important principle of cultural safety such as social justice, equity,
transparency of health care and respect. To achieve it following strategy has been chosen.
 Equity approach strategy will help to develop insight of equality in health care in such
people (Browne et al., 2016).
 Strategy to increase the participation of different people by communicating, consulting
and developing trust relationship with those peoples (Hammel et al., 2015).

6CULTURAL SAFETY IN HEALTH PRPOFESSION
 Developing trust with the cultural diverged people
 Identifying the stereotypical barriers (Pauly et al., 2015).
 Communicating strategy by understanding both verbal and non-verbal language of
diverged people.
De Jesus-Rivas et al. (2016) has reflected the in his study that to build culturally safe
workplace it is important to overcome language barrier and develop trust relation with cultural
diverged people. Hence, to get in accord with this above mentioned strategies has been
implemented.
Resources/ training required for implement of plan
In order to implement the action plan, patient survey is will required, where the care
provider will be able to understand the cultural belief and the barrier being faced in development
of culturally safe environment in the organization (DiCuccio, 2015). In order to get
communication and linguistic training, care provider can work with interpreter workshop which
runs by interpreting and translating service (Colley & Guéry, 2015). Ting-Toomey and Dorjee
(2018) has explained the communication and personally knowing the cultural of peoples enhance
their health outcome. This will help the care provider to become acquainted with the language of
culturally diverged peoples. Education resource will further help to improve the knowledge the
care provider and assist in developing cultural safety workplace. Getting training in
communication skill will also increase to build trust and give insight of equitable health care
(Lyndon et al., 2015).

7CULTURAL SAFETY IN HEALTH PRPOFESSION
Strategies to overcome barrier
While implementing action plan to create relationship based care, linguistic, cultural and
communication barrier might be faced by the health care provider. In order to overcome the
barrier, care provider may use interpreter that bridge the gap of language and communication
barrier by addressing the health literacy (Aichhorn & Puck, 2017). Perry (2015) says that
Teaching tool and web-based resource will make the care provider capable to report the cultural
barrier and will additionally help the care provider to communicate in better way. Culturally
diverged people beliefs in traditional healing seen from the study of Yuan et al. (2016), therefore,
for care provider it is important to include both western medicine and traditional healing in
health care. It is important for health care provider be able to communicate with such people to
know about their cultural beliefs. Therefore, these strategies will help to develop trust regarding
the care given to them and will be able to create cultural safe working atmosphere.
Process of evaluation
The evaluation of plan taken to create relationship-based care is in systematic manner in
which the care provider examines their action plan in practical way. After getting training,
education and use of interpreter, care provider can monitor their effectiveness by personally
interviewing the patients about the satisfaction level regarding health care given to them (Ancker
et al., 2015). The care provider can make a documentation and record of the feedback given by
the culturally diverged people. Comparative analysis with help of such records will help to know
the areas which require changes (Bell et al., 2017). To measure the success of the programme,
consultation is required if there is any revision of strategies. If he plan does not require any
amendment and have receive positive feedback, will give an idea that plan has worked well.

8CULTURAL SAFETY IN HEALTH PRPOFESSION
Conclusion
Lastly, from the above discussion it can be concluded that to develop culturally safe
environment, the most important role is played by the health care provider who get in direct
communication with the people of different culture. Action plan developed in the paper will help
to build trust and respect regarding the type of care given to them, as the care provider will be
knowledgeable regarding their culture. It is important because, by implementation of action plan
health care professional will be able to give quality of care to the people with better health
outcome.
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