An Analysis of Activity-Based Budgeting for AGL Energy Limited
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This report provides an in-depth analysis of Activity-Based Budgeting (ABB) and its application within the context of AGL Energy Limited. The report begins with an introduction to ABB, defining its core principles and highlighting its significance as a business tool for analyzing and evaluating cost-driving activities. It then provides a company background of AGL Energy Limited, including its operations, financial performance, and strategic focus. The report subsequently delves into the characteristic features of ABB, outlining its advantages such as process improvement, identification of wastes, and flexibility, while also acknowledging its disadvantages, including incompatibility with accounting standards, high implementation costs, and resource requirements. Furthermore, the report contrasts ABB with traditional budgeting systems, detailing the features, advantages, and disadvantages of each approach. A comparative analysis of ABB and traditional systems is presented, emphasizing the differences in their operational processes and the types of inputs they require. Finally, the report discusses the suitability of implementing ABB at AGL Energy Limited, leveraging facts and logical reasoning to assess its potential benefits and challenges. This analysis aims to provide insights that can help AGL Energy enhance its efficiency and financial performance. The report concludes with a concise summary of the key findings and recommendations.

Activity-Based Budgeting 1
Activity-Based Budgeting
Activity-Based Budgeting
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Activity-Based Budgeting 2
Table of Contents
Introduction......................................................................................................................................2
Company Background.....................................................................................................................2
Characteristic Features of ABB.......................................................................................................4
Traditional Budgeting Systems........................................................................................................6
Comparison between ABB and Traditional Systems......................................................................8
Discussion regarding Suitability....................................................................................................10
Conclusion.....................................................................................................................................12
References......................................................................................................................................13
Table of Contents
Introduction......................................................................................................................................2
Company Background.....................................................................................................................2
Characteristic Features of ABB.......................................................................................................4
Traditional Budgeting Systems........................................................................................................6
Comparison between ABB and Traditional Systems......................................................................8
Discussion regarding Suitability....................................................................................................10
Conclusion.....................................................................................................................................12
References......................................................................................................................................13

Activity-Based Budgeting 3
Introduction
Activity-Based Budgeting is a business tool or system that helps to analyze and evaluate the
activities and tasks that contribute to the cost increment of a business. Activity-Based Budgeting
or ABB not only adjust the budgets in the business, but it also helps to find efficient business
activities in a business and focus more on these activities to create the budget (Kalhor et al.,
2016). ABB is used mainly by big companies and organizations that have various subsidiaries, a
huge customer base along with multiple business locations as well as a wide range of products
and services. However, ABB has its own pros and cons which make it hard for companies and
organizations to use the tool for evaluating cost-effective and efficient business activities. The
following study will help AGL Energy Limited to implement ABB in their business operations.
The study will describe the characteristics and features of ABB as well as the Pros and Cons of it
(Langfield-Smith et al., 2017). The study will then describe the traditional budgeting system and
compare ABB with it. Finally, the study will discuss the suitability of applying ABB in AGL
Energy Limited using facts and logical reasoning so that it may help the company in becoming
more efficient.
Introduction
Activity-Based Budgeting is a business tool or system that helps to analyze and evaluate the
activities and tasks that contribute to the cost increment of a business. Activity-Based Budgeting
or ABB not only adjust the budgets in the business, but it also helps to find efficient business
activities in a business and focus more on these activities to create the budget (Kalhor et al.,
2016). ABB is used mainly by big companies and organizations that have various subsidiaries, a
huge customer base along with multiple business locations as well as a wide range of products
and services. However, ABB has its own pros and cons which make it hard for companies and
organizations to use the tool for evaluating cost-effective and efficient business activities. The
following study will help AGL Energy Limited to implement ABB in their business operations.
The study will describe the characteristics and features of ABB as well as the Pros and Cons of it
(Langfield-Smith et al., 2017). The study will then describe the traditional budgeting system and
compare ABB with it. Finally, the study will discuss the suitability of applying ABB in AGL
Energy Limited using facts and logical reasoning so that it may help the company in becoming
more efficient.
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Activity-Based Budgeting 4
Company Background
AGL Energy Limited is an Australian Company that provides Gas and Electricity to the residents
and people of the country. The company was founded in 1837 in Sydney, New South Wales
where the headquarters are situated and in 2006 it was renamed as AGL Energy from The
Australian Gas Light Company (Agl, 2018). The company has over 3.6 million customers all
over Australia with the number of employees being 3,470 as well being the largest investors of
renewable energy assets. The company has a revenue of over AUD$ 12.584 Billion as well as a
net income of over AUD$ 802 Million as of 2018. AGL Energy Limited focuses on Electricity
and Natural Gas distribution and retailing as well as the generation of Wind Power and
Hydroelectricity to be used as natural energy sources. From the annual reports, it has been found
that there are multiple Power Stations of AGL Energy Limited that are powered by coal and gas
as well as renewable energy which produces high energy for distribution and retailing
(Agl.com.au, 2018). The company has various power stations in development as well as
upstream gas projects. AGL Energy Limited is also focusing on providing the people with
renewable energy sources and as such, they are heavily investing into it
Company Background
AGL Energy Limited is an Australian Company that provides Gas and Electricity to the residents
and people of the country. The company was founded in 1837 in Sydney, New South Wales
where the headquarters are situated and in 2006 it was renamed as AGL Energy from The
Australian Gas Light Company (Agl, 2018). The company has over 3.6 million customers all
over Australia with the number of employees being 3,470 as well being the largest investors of
renewable energy assets. The company has a revenue of over AUD$ 12.584 Billion as well as a
net income of over AUD$ 802 Million as of 2018. AGL Energy Limited focuses on Electricity
and Natural Gas distribution and retailing as well as the generation of Wind Power and
Hydroelectricity to be used as natural energy sources. From the annual reports, it has been found
that there are multiple Power Stations of AGL Energy Limited that are powered by coal and gas
as well as renewable energy which produces high energy for distribution and retailing
(Agl.com.au, 2018). The company has various power stations in development as well as
upstream gas projects. AGL Energy Limited is also focusing on providing the people with
renewable energy sources and as such, they are heavily investing into it
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Figure 1: AGL Energy Limited Logo
(Agl, 2018)
Characteristic Features of ABB
Activity-Based Budgeting is a business tool or system that helps to analyze and evaluate the
activities and tasks that contribute to the cost increment of a business. Activity-Based Budgeting
or ABB not only adjust the budgets in the business, but it also helps to find efficient business
activities in a business and focus more on these activities to create the budget. ABB is used
mainly by big companies and organizations that have various subsidiaries, a huge customer base
along with multiple business locations as well as a wide range of products and services (Bruhn
and Nafe, 2018). However, ABB has its own pros and cons which make it hard for companies
and organizations to use the tool for evaluating cost-effective and efficient business activities.
There are various advantages to ABB whereas some disadvantages of ABB when used by an
organization for their budgeting purposes. These are:
Figure 1: AGL Energy Limited Logo
(Agl, 2018)
Characteristic Features of ABB
Activity-Based Budgeting is a business tool or system that helps to analyze and evaluate the
activities and tasks that contribute to the cost increment of a business. Activity-Based Budgeting
or ABB not only adjust the budgets in the business, but it also helps to find efficient business
activities in a business and focus more on these activities to create the budget. ABB is used
mainly by big companies and organizations that have various subsidiaries, a huge customer base
along with multiple business locations as well as a wide range of products and services (Bruhn
and Nafe, 2018). However, ABB has its own pros and cons which make it hard for companies
and organizations to use the tool for evaluating cost-effective and efficient business activities.
There are various advantages to ABB whereas some disadvantages of ABB when used by an
organization for their budgeting purposes. These are:

Activity-Based Budgeting 6
Advantages:
Improvement of Processes: ABB helps to allocate the budget of each product based on
their prices instead of generalizing or over viewing them. This allows for the business to
research and evaluates all the direct and indirect budgets involved in the business
processes (Rogulenko et al., 2016). As such, the company can reduce the unnecessary
costs as well as pricing which helps to improve the business processes as well as create
more opportunities for the business.
Identification of Wastes: The activity based budgeting do not waste any monetary
resources when it comes to allocating in the different activities and departments
(Campanale, Cinquini and Tenucci, 2014). As the whole process is stressed upon the
activities which will impact on the organization more directly, the whole process
dismisses the needs of the other activities which are not a huge priority for the
management group. Thus, the wastes in terms of resources get limited and the
organization is benefitted. (Mohr, 2016).
High Flexibility: ABB not only adjusts the budgets in the business, but it also helps to
find efficient business activities in a business and focus more on these activities to create
the budget. This is highly flexible for the company or the organization as ABB is an
efficient and effective process which is helpful for the organization to identify the
business processes that are efficient for the business in managing the budgets.(Cardos,
2014)
Disadvantages:
Incompatibility with Accounting Standards: While ABB is highly flexible as well as
effective for any business organization; the process is incompatible with the accounting
Advantages:
Improvement of Processes: ABB helps to allocate the budget of each product based on
their prices instead of generalizing or over viewing them. This allows for the business to
research and evaluates all the direct and indirect budgets involved in the business
processes (Rogulenko et al., 2016). As such, the company can reduce the unnecessary
costs as well as pricing which helps to improve the business processes as well as create
more opportunities for the business.
Identification of Wastes: The activity based budgeting do not waste any monetary
resources when it comes to allocating in the different activities and departments
(Campanale, Cinquini and Tenucci, 2014). As the whole process is stressed upon the
activities which will impact on the organization more directly, the whole process
dismisses the needs of the other activities which are not a huge priority for the
management group. Thus, the wastes in terms of resources get limited and the
organization is benefitted. (Mohr, 2016).
High Flexibility: ABB not only adjusts the budgets in the business, but it also helps to
find efficient business activities in a business and focus more on these activities to create
the budget. This is highly flexible for the company or the organization as ABB is an
efficient and effective process which is helpful for the organization to identify the
business processes that are efficient for the business in managing the budgets.(Cardos,
2014)
Disadvantages:
Incompatibility with Accounting Standards: While ABB is highly flexible as well as
effective for any business organization; the process is incompatible with the accounting
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Activity-Based Budgeting 7
standards. This is due to the fact that it is an external reporting function and as such it
cannot help in internal reporting which can lead to poor decision-making choices within
the business organization that affect the totality of the business (Malkin et al., 2017).
High Cost for Implementation: ABB, while being highly flexible as well as effective
for any business organization, the cost of implementation is very high for any business
organization. This is due to the fact that helps to find efficient business activities in a
business and focus more on these activities to create the budget which takes a high cost
for Implementation (Parker, 2016). Hence, ABB is used mainly by big companies and
organizations that have various subsidiaries, a huge customer base along with multiple
business locations as well as a wide range of products and services.
Issue of Resource Requirements: ABB helps to find efficient business activities in a
business and focus more on these activities to create the budget which takes a huge
amount of time, resources, and management. Hence, ABB is used mainly by big
companies and organizations that have various subsidiaries, a huge customer base along
with multiple business locations as well as a wide range of products and services (Prowle,
2016).
Traditional Budgeting Systems
Traditional Budgeting is the way in which a particular organization creates the plan for spending
monetary resources in different activities. Traditional budgeting is very dependent on the budgets
of the previous year. (Dudin et al., 2015) The budget is done keeping the trends and tactics of the
previous year in mind. After the initial process, changes are made to the budgets of the current
year in respect of the changes in the business objectives and the business environments (Daniel,
2014). Traditional budgeting system is very effective in small scale companies as the monetary
standards. This is due to the fact that it is an external reporting function and as such it
cannot help in internal reporting which can lead to poor decision-making choices within
the business organization that affect the totality of the business (Malkin et al., 2017).
High Cost for Implementation: ABB, while being highly flexible as well as effective
for any business organization, the cost of implementation is very high for any business
organization. This is due to the fact that helps to find efficient business activities in a
business and focus more on these activities to create the budget which takes a high cost
for Implementation (Parker, 2016). Hence, ABB is used mainly by big companies and
organizations that have various subsidiaries, a huge customer base along with multiple
business locations as well as a wide range of products and services.
Issue of Resource Requirements: ABB helps to find efficient business activities in a
business and focus more on these activities to create the budget which takes a huge
amount of time, resources, and management. Hence, ABB is used mainly by big
companies and organizations that have various subsidiaries, a huge customer base along
with multiple business locations as well as a wide range of products and services (Prowle,
2016).
Traditional Budgeting Systems
Traditional Budgeting is the way in which a particular organization creates the plan for spending
monetary resources in different activities. Traditional budgeting is very dependent on the budgets
of the previous year. (Dudin et al., 2015) The budget is done keeping the trends and tactics of the
previous year in mind. After the initial process, changes are made to the budgets of the current
year in respect of the changes in the business objectives and the business environments (Daniel,
2014). Traditional budgeting system is very effective in small scale companies as the monetary
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Activity-Based Budgeting 8
resources are finalized before the actual budgeting process. The whole process distributes the
whole budget equally among the different activities. The monetary resources are also allotted to
the different departments of the organization as per their need.
Features of Traditional Budgeting
Works within the range of the actual monetary resource available
Very effective in the activities of allotting capital in every department
It is very easy to plan and execute
The traditional budgeting systems are very useful as they never go beyond the accessible capital
of the organizations. Thus, it is very unlikely that the firms will experience any expenses over the
budget (Pazarceviren, 2014). The traditional systems also implement strategies that are very
useful for distributing the resources in all the departments of the organization. Therefore, none of
the activities gets neglected in terms of funding. The traditional system is also very easy to plan
as the primary process is based on the budgets of the previous year.
Advantages of Traditional Budgeting
The betterment of the forecasting abilities of the organization
The betterment of the strategy formulation process and implementation
The budgeting is more cost efficient
The investors get the actual worth of their investments (Novak, 2015)
Management establishes its credibility
The above-mentioned advantages work in a domino effect as the positives outcomes of the
activities will result in the alignment of the firm's performances with the expectations. (Kalhor et
al., 2016) The organization will be more effective in achieving its objectives of obtaining a
desired amount of profit with the help of traditional budgeting as well. There are also chances
resources are finalized before the actual budgeting process. The whole process distributes the
whole budget equally among the different activities. The monetary resources are also allotted to
the different departments of the organization as per their need.
Features of Traditional Budgeting
Works within the range of the actual monetary resource available
Very effective in the activities of allotting capital in every department
It is very easy to plan and execute
The traditional budgeting systems are very useful as they never go beyond the accessible capital
of the organizations. Thus, it is very unlikely that the firms will experience any expenses over the
budget (Pazarceviren, 2014). The traditional systems also implement strategies that are very
useful for distributing the resources in all the departments of the organization. Therefore, none of
the activities gets neglected in terms of funding. The traditional system is also very easy to plan
as the primary process is based on the budgets of the previous year.
Advantages of Traditional Budgeting
The betterment of the forecasting abilities of the organization
The betterment of the strategy formulation process and implementation
The budgeting is more cost efficient
The investors get the actual worth of their investments (Novak, 2015)
Management establishes its credibility
The above-mentioned advantages work in a domino effect as the positives outcomes of the
activities will result in the alignment of the firm's performances with the expectations. (Kalhor et
al., 2016) The organization will be more effective in achieving its objectives of obtaining a
desired amount of profit with the help of traditional budgeting as well. There are also chances

Activity-Based Budgeting 9
that the investors who are involved in introducing large amounts of capital in the business will
get their money's worth as all of the resources will be used effectively in the business objectives.
Therefore, all these positive outcomes will guarantee that the internal and external shareholders
will believe in the management.
Disadvantages of Traditional Budgeting
The budgets are mainly focused on reducing the costs.
The traditional System is not that much flexibility in terms of accepting changes in
policies or situation (Hossain, 2015).
The budgets are made on unsupported guesswork.
The budgets end to undervalue people
These budgeting systems are not always accurate enough as per the desires of the
organization.
Comparison between ABB and Traditional Systems
Activity Based Budgeting and the Traditional Budgeting are a totally different method from one
another. However, both the tools are used keeping the same organizational objective in mind.
This objective is to allocate funds in the different departments within the organization or the
different activities which are in need of a resource (Reka, et al., 2014). It also needs to be
understood that both of these tools are very different in their respective operating processes and
the tools also require different kinds of inputs.
The features of the traditional budgeting system include the limitations of conducting the
budgeting activities within a given prediction process. Traditional budgeting can only predict the
amounts which will be needed for any particular department or activity. On the other hand, the
Activity Based Costing method is more directed towards proper analyzing methods and research
that the investors who are involved in introducing large amounts of capital in the business will
get their money's worth as all of the resources will be used effectively in the business objectives.
Therefore, all these positive outcomes will guarantee that the internal and external shareholders
will believe in the management.
Disadvantages of Traditional Budgeting
The budgets are mainly focused on reducing the costs.
The traditional System is not that much flexibility in terms of accepting changes in
policies or situation (Hossain, 2015).
The budgets are made on unsupported guesswork.
The budgets end to undervalue people
These budgeting systems are not always accurate enough as per the desires of the
organization.
Comparison between ABB and Traditional Systems
Activity Based Budgeting and the Traditional Budgeting are a totally different method from one
another. However, both the tools are used keeping the same organizational objective in mind.
This objective is to allocate funds in the different departments within the organization or the
different activities which are in need of a resource (Reka, et al., 2014). It also needs to be
understood that both of these tools are very different in their respective operating processes and
the tools also require different kinds of inputs.
The features of the traditional budgeting system include the limitations of conducting the
budgeting activities within a given prediction process. Traditional budgeting can only predict the
amounts which will be needed for any particular department or activity. On the other hand, the
Activity Based Costing method is more directed towards proper analyzing methods and research
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Activity-Based Budgeting 10
methods. The Traditional Budgeting takes into account the previous year's budgets but activity
Based Budget does not go near that input as the whole method is directed for the accurate and
effective results. (Mahal&Hossain, 2015)
The Traditional Budgeting Method takes into account the interests of every department and
every activity which is in need of funding. Thus, it equally allows the resources in the respective
fields. If not equal, the traditional budgeting process ensures that the activities or the departments
will not fall short of funding (Kelly, 2014). But it is easier said than done as it is likely that the
outcomes of the Traditional budgeting Method will not be as accurate as the whole process is
base on assumptions by the costing or the financial department of a firm.
However, the activity based budgeting methods do not involve such interests of all the
departments and activities. The activities which are a priority for the firm in terms of completion
and impacts are the targeted ones in the ABB process. The whole activity uses effective tools for
analyzing the needs of the departments. After that, the step of calculating the resources is
executed by the financial departments. All the resources that can contribute in the process are
assessed by the ABB tools and then come the part of allotting the resources in the departments
(Adeleye, 2016).
Hence, it can be seen that the Activity Based Costing methods are very analytical, detailed,
accurate and effective as compared to the traditional methods of budgeting. Moreover, the
Activity Based Costing techniques are more reliable in terms of results and they can be followed
by the organization with the added assurance that it will provide the different activities related in
the firm like production, marketing, advertising with more opportunities to develop and get
effective.
methods. The Traditional Budgeting takes into account the previous year's budgets but activity
Based Budget does not go near that input as the whole method is directed for the accurate and
effective results. (Mahal&Hossain, 2015)
The Traditional Budgeting Method takes into account the interests of every department and
every activity which is in need of funding. Thus, it equally allows the resources in the respective
fields. If not equal, the traditional budgeting process ensures that the activities or the departments
will not fall short of funding (Kelly, 2014). But it is easier said than done as it is likely that the
outcomes of the Traditional budgeting Method will not be as accurate as the whole process is
base on assumptions by the costing or the financial department of a firm.
However, the activity based budgeting methods do not involve such interests of all the
departments and activities. The activities which are a priority for the firm in terms of completion
and impacts are the targeted ones in the ABB process. The whole activity uses effective tools for
analyzing the needs of the departments. After that, the step of calculating the resources is
executed by the financial departments. All the resources that can contribute in the process are
assessed by the ABB tools and then come the part of allotting the resources in the departments
(Adeleye, 2016).
Hence, it can be seen that the Activity Based Costing methods are very analytical, detailed,
accurate and effective as compared to the traditional methods of budgeting. Moreover, the
Activity Based Costing techniques are more reliable in terms of results and they can be followed
by the organization with the added assurance that it will provide the different activities related in
the firm like production, marketing, advertising with more opportunities to develop and get
effective.
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Activity-Based Budgeting 11
The Traditional Budgeting methods distribute the resources in every activity and department, but
it creates the chances of wastage of resources as well. There are many departments in the firm
which are in no rush of development or which do not need development. Traditional Budgeting
allocates funds in those departments as well. Nevertheless, ABB methods are more in support o
securing the interests of the activities which are primary target for the firms in terms of
betterment or development (Cardos, 2014). Therefore, ABB methods save monetary resources
and give the organizations a golden opportunity to spend the extra money on developing new
features which will provide the firm with a competitive edge in the market.
Discussion regarding Suitability
Activity Based Budgeting (ABB) will prove to be highly suitable for AGL Energy Limited as it
will contribute in bringing out the efficiencies in the energy and utilities activities for the
organization. ABB is suitable and fetches the best results only for those organizations that are
using Activity Based Costing (ABC). ABB is considered for those organizations for which the
overhead costs contribute to a significant proportion of the total operating costs and will highly
benefit AGL Energy Limited for this reason. The use of Time Quality Management in the AGL
Energy Limited will also put thumbs up for the use of ABB as it will help the organization to
identify the cost-effectiveness of the activities (Hoozée and Hansen, 2017). The application of
ABB will provide AGL Energy Limited to gain the competitive advantage. As AGL Energy
Limited has the potential to deliver high quality utility services to the customers at lower costs
along with maintaining the profitability for the business. ABB will allow the organization to
evaluate the every step till the product or the services reach the final market. This will ensure
AGL Energy Limited to identify the required steps and eliminate the unnecessary steps
ultimately helping the organization in saving the extra costs and help the business to move in the
The Traditional Budgeting methods distribute the resources in every activity and department, but
it creates the chances of wastage of resources as well. There are many departments in the firm
which are in no rush of development or which do not need development. Traditional Budgeting
allocates funds in those departments as well. Nevertheless, ABB methods are more in support o
securing the interests of the activities which are primary target for the firms in terms of
betterment or development (Cardos, 2014). Therefore, ABB methods save monetary resources
and give the organizations a golden opportunity to spend the extra money on developing new
features which will provide the firm with a competitive edge in the market.
Discussion regarding Suitability
Activity Based Budgeting (ABB) will prove to be highly suitable for AGL Energy Limited as it
will contribute in bringing out the efficiencies in the energy and utilities activities for the
organization. ABB is suitable and fetches the best results only for those organizations that are
using Activity Based Costing (ABC). ABB is considered for those organizations for which the
overhead costs contribute to a significant proportion of the total operating costs and will highly
benefit AGL Energy Limited for this reason. The use of Time Quality Management in the AGL
Energy Limited will also put thumbs up for the use of ABB as it will help the organization to
identify the cost-effectiveness of the activities (Hoozée and Hansen, 2017). The application of
ABB will provide AGL Energy Limited to gain the competitive advantage. As AGL Energy
Limited has the potential to deliver high quality utility services to the customers at lower costs
along with maintaining the profitability for the business. ABB will allow the organization to
evaluate the every step till the product or the services reach the final market. This will ensure
AGL Energy Limited to identify the required steps and eliminate the unnecessary steps
ultimately helping the organization in saving the extra costs and help the business to move in the

Activity-Based Budgeting 12
correct direction. ABB will allow the managers of AGL Energy Limited to have a start to end
view of the business unlike the complex view provided by the traditional systems of accounting.
ABB will also benefit AGL Energy Limited by making the process of strategic planning much
easier. The application of ABB for AGL Energy Limited will provide the organization with
numerous benefits contributing to the suitability of the approach for the enhancement of
effectiveness of the practices followed in the organization. The benefits to AGL Energy Limited
by the application of ABB are as follows:
Improving of relationships: The concept of ABB will help in improving the relationship
between AGL Energy Limited and its customers by eliminating the unnecessary activities
in the process and providing the customers with best quality services at the cheapest costs
(Trenovski and Nikolov, 2016). This will also indirectly enforce the employees of the
company to serve the customers in better ways aiming to achieve customer satisfaction
ultimately enhancing the relationships between both the entities.
Elimination of Bottlenecks: ABB will prove to be suitable for AGL Energy Limited as it
will prepare a deep research and analysis and eliminate the unnecessary costs of the
business (Miller-Nobles, Mattison and Matsumura, 2016). The process will eliminate all
forms of bottlenecks associated with the functioning of the business and the help the
organization in carrying out its business in a smooth way.
Evaluation of the cost drivers: The ABB approach will help the AGL Energy Limited
by taking into consideration and evaluating each and every cost driver of the organization
(
correct direction. ABB will allow the managers of AGL Energy Limited to have a start to end
view of the business unlike the complex view provided by the traditional systems of accounting.
ABB will also benefit AGL Energy Limited by making the process of strategic planning much
easier. The application of ABB for AGL Energy Limited will provide the organization with
numerous benefits contributing to the suitability of the approach for the enhancement of
effectiveness of the practices followed in the organization. The benefits to AGL Energy Limited
by the application of ABB are as follows:
Improving of relationships: The concept of ABB will help in improving the relationship
between AGL Energy Limited and its customers by eliminating the unnecessary activities
in the process and providing the customers with best quality services at the cheapest costs
(Trenovski and Nikolov, 2016). This will also indirectly enforce the employees of the
company to serve the customers in better ways aiming to achieve customer satisfaction
ultimately enhancing the relationships between both the entities.
Elimination of Bottlenecks: ABB will prove to be suitable for AGL Energy Limited as it
will prepare a deep research and analysis and eliminate the unnecessary costs of the
business (Miller-Nobles, Mattison and Matsumura, 2016). The process will eliminate all
forms of bottlenecks associated with the functioning of the business and the help the
organization in carrying out its business in a smooth way.
Evaluation of the cost drivers: The ABB approach will help the AGL Energy Limited
by taking into consideration and evaluating each and every cost driver of the organization
(
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