Advanced Diploma of Leadership and Management: Assessment Activities

This document presents a comprehensive solution to the BSB61015 Advanced Diploma of Leadership and Management assessment. The assessment includes activities focused on strategic planning, workplace examples, mission and vision statements, core values, and PEST analysis. The activities require students to analyze organizational strategies, identify customer segments, and explore issues within a global context. Assessment 1 comprises ten activities assessing knowledge, while Assessment 2 focuses on skills and knowledge through strategic planning questions. Assessment 3 is a major activity consisting of short-answer questions. The provided solution demonstrates an understanding of these concepts, offering detailed responses to each assessment component. The document covers the organization's activities, customer base, and financial measurements, along with examples of mission and vision statements, core values, and PEST analysis to illustrate the importance of exploring issues within a global context.

BSB61015
Advanced Diploma of Leadership and Management
Assessment Guide
BSBMGT616

Introduction
This Assessment Booklet provides you with information and your assessment tasks for this unit.
A requirement of your qualification, from which the unit of competence is taken, is the
application of the concepts you have been learning.
The assessment activities are an important part of your course as they provide an opportunity to
apply what you have been learning and they give both you and your trainer feedback on your
progress.
Please read this section carefully before commencing the assessment tasks.
RECOGNITION OF PRIOR LEARNING
If you can demonstrate that you have the skills and knowledge within this unit, you should
speak to a trainer/assessor about this and apply for recognition of prior learning.
COMPLETING YOUR ASSESSMENTS
Prior to Assessment
You must be advised of your rights before and after the assessments including the right to
appeal.
Assessors must provide you with all relevant information relating to the assessments prior to
commencement and of the appeals procedure that can be utilised if you wish to appeal against
the assessment outcome or make a complaint.
Submitting Assessments
Each part of this assessment booklet needs to be carefully completed and you are required to
attain a ‘satisfactory’ mark for each of the assessment activities. Full details of what is required
have been detailed in instructions before each assessment task.
You must submit assessment tasks with the cover sheet provided at the end of this Booklet.
You must attach one cover sheet per assessment upon submission, ticking the relevant
assessment box. Ensure you sign the form after completion.
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Assessments should be submitted on or before their due date. Extensions for individual
assessment tasks may be negotiated in specific circumstances. Consultation on this must occur
prior to the due date and extensions due to illness will require a medical certificate. Extensions
will be confirmed to you in writing.
Plagiarism and Referencing
You are reminded that plagiarism will not be tolerated. Information, ideas etc. quoted or
paraphrased from another source, must be acknowledged with “quotation marks” around the
relevant words/sentences or ideas and cited at the end of the document. Sources of information,
ideas etc. must be provided in alphabetical order by author’s surname (including author’s full
name, name of document/ book/internet etc. and year and place of publishing) or may be
included in brackets in the text.
ASSESSMENT OUTCOMES
The evidence you submit will be assessed and you will be given written feedback. Each
assessment task will be marked as either Satisfactory or Unsatisfactory and once all assessments
have been marked you will be given an outcome of Competent or Not Competent for the unit of
competence. Upon demonstrating competence, you will be awarded this unit. If you are
assessed as Not Competent, you will be given some suggestions for improvement and asked to
redo your assessment.
Re-assessment
In the event you are deemed Unsatisfactory, you will be allowed two (2) further attempts at an
assessment within the timeframe of this course.
As part of the assessment process, you must abide by any relevant assessment policies as
provided to you. If you feel you are not yet ready to be assessed or this assessment is unfair,
you should be offered the opportunity to discuss all options that are available to you to
complete the assessment.
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Reasonable Adjustment
RTOs and Trainers/Assessors are obliged by law to make reasonable adjustment to ensure
maximum participation of students with disability in teaching, learning and assessment
activities. This includes:
• ensuring that course activities are sufficiently flexible;
• providing additional support where necessary; and
• offering a reasonable substitute within the context of the course where a student cannot
participate.
Reasonable adjustment is defined in section 4(1) of the Employment and the Disability
Discrimination Act as ‘an adjustment to be made by a person is a reasonable adjustment unless
making the adjustment would impose an unjustifiable hardship on the person’. Reasonable
adjustment as it applies to participation in learning and assessment activities may include:
• customising resources or activities within a training package or accredited course;
• modifying a presentation medium;
• providing additional support;
• providing assistive or adaptive technologies;
• making additional information accessible both before enrolment and during the course;
and
• monitoring these adjustments to ensure that the student’s needs continue to be met.
An individual’s access to the assessment process should not be adversely affected by
restrictions placed on the location or context of assessment beyond the requirements specified
in the training package. Reasonable adjustments can be made to ensure equity in assessment for
people with disabilities. Adjustments include any changes to the assessment process or context
that meet the individual needs of the person with a disability, but do not change competency
outcomes.
The assessment process must:
 Provide for valid, reliable, flexible and fair assessment
 Provide for judgement to be made on the basis of sufficient evidence
 Offer valid, authentic and current evidence.
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COMPETENCY ASSESSMENT
Within this qualification are units of competency that form the basis of your assessments.
These can be located in your Unit Outline Booklet.
ASSESSMENTS FOR THIS UNIT
There are three (3) forms of assessment or evidence gathering methods for this unit of
competency. You are required to complete and submit all the assessments.
Assessment 1. Activities
This assessment consists of ten (10) activities to assess your knowledge of this unit. You must
answer all questions. Most questions require short answers although some questions require a
more detailed response. You should provide typed responses. You may use various sources of
information including: text books, learning workbooks, other documents and the internet and
must list your sources.
Assessment 2. Skills & Knowledge Activity
This assessment provides the student with an opportunity to demonstrate their knowledge of the
foundation skills, knowledge evidence and performance evidence of this unit. The student will
be required to respond to seven (7) questions/tasks relating to strategic planning.
Students must record their answers in a separate A4 document and submit by attaching to their
cover page.
Assessment 3. Major Activity
This assessment is a major activity which consists of eleven (11) short answer questions to
assess the student’s knowledge of this unit.
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Assessment 1: Activities
This assessment consists of ten (10) activities to assess the student’s knowledge of this unit.
Instructions for Students
Students must answer all questions. Most questions require short answers although some
questions require a more detailed response. Students may use various sources of information
including: text books, learning workbooks, other documents and the internet and they must list
their sources.
Activity
1
A
Ensure you have completed Table A.
Table A
What does your organization
do?
Australian hardware supplies home improvement
and hardware products and also offer suitable advice
and expert advice to their customers.
How do you achieve it? It takes a two-pronged strategic method
characterized by service differentiation and product
along with the target market.
Who are your
customers/clients?
The potential market has been divided into three
segments i.e. Tradespersons, DYIs, and Home
Improvers.
What is the measurement of
your organisations success?
Their investment and operation activity are financed through
reinvested profits from preceding years investment (Riemer et
al., 2014).
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Then complete the following:
Workplace example What changes could be
made?
What process could be
adopted?
Mission statement Australian Hardware offers
the best quality homewares,
building material, hardware,
and building material from
Australia and all over the
world. It will fulfill the
reliability, adaptability, and
sustainability needs of the
customers. They are
committed to provide clients
and tradespersons with value
through expert service, low
prices, community
engagement, product quality,
and environmental
responsibility (Patel et al.,
2015).
 Implement and
develop campaign
and awareness
regarding energy-
use.
 They should improve
the performance
improvement of
staff.
 They should reduce
waste by establishing
reward programmes.
Vision statement Australian Hardware will lead
the home-improvement and
hardware market in Australia.
In the coming five
consecutive years, it will
become a well-known brand
and a significant part of the
hospitality industry (Butler et
al., 2017).
 They should create
an Australian
Hardware Melbourne
Warehouse.
 They should sign an
agreement of
strategic alliance
with YYY.
 They should
outsource
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contracts and set up
agents in other states.
 They should make a
review of quarterly
financial
management reports
and budgetary
performance.
 They should make a
review of local
suppliers to negotiate
price deductions.
Core Values
Australian Hardware core values
have been consistent for a longer
time. In the respect of stakeholders,
the organization always focuses on
the moral, ethical, and professional
standard of conduct. They are
committed to boosting self-
established wise environment
practices and deliver value to the
customers (Soosay et al., 2016).
 The company should
operate all sections at
the optimum level of
capacity and
generate efficiency.
 They should
maintain the internet,
social, and
networking
marketing.
 They should train
their staff in a very
effective manner.

2 Look at a selection of these examples from your own workplace, research or
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A commissioned functions, and provide examples of what was undertaken and needed to
identify sufficient information.
Demographics  Individual age between 20-60 (Male and Female)
 Income level is % 60,000
 Full-time employment
Economics  There is an increasing trend towards home
improvement is associated with the rise in residential
housing prices, which is because of easier access to
finance and housing storages. The industry is
estimated to develop by 23% in the coming five years
to reach $14.2 billion in 2016-17.
 Slow growth and increase in unemployment present
an opportunity for home improvement.
Internal research  From Household income, survey it has been indicated
a 23% decline in disposable income with an increase
in interest rates.
 Legal and political findings stated that employees of
Australian Hardware are working for longer hours.
 The research has been done by the market, which
shows that 57% of the customers now prefer to order
and buy products online.
 The sales have been decreased by 22% with the
increase in competition.
Market
segmentation
 There are three market segments, which are
Tradespersons, DYIs, and Home Improvers. It has
been stated that nearly seven million people are their
customers.
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Political  Australian Hardware predicts that the Australian
Government’s concentrate on fiscal policy and
legislative direction, which will be centered on
encouraging growth in the face of continuing poor
growth and international debt crises.
 Environmental legislation may permit to encourage its
low-impact approach.
Product  Their products are Hardware, Paint, Outdoor, Timber,
Tools, Housewares, and garden.
Social  The consumers are concerned about the environment.
They will endeavor to encourage itself as socially and
environmentally responsible and conduct business
operations.
 The consumers also contribute and promote to better
economic and social outcomes.
Technological  Australian hardware will promote and sell effective
tools of social networking to gain a competitive
advantage.
2B What workplace examples can you provide to describe the importance of exploring
issues with a global context, rather than domestic?
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Your workplace example
 It is to be done to promote as environmentally and socially responsible as well
as business operations should be conducted accordingly.
 It is to be continued to promote social networking tools to reach the target
market.
The importance of global context considering the PEST analysis
 Main competitors in the industry to create a price war should adopt the
strategies.
 It has been reported that18 percentage expansion is been done by other
competitors.
 It has also been stated that large supermarket chains such as Masters and
Bunning’s take care over smaller chains.
2
C
Using a workplace example, detail your comments on the following:
What is your workplace experience in seeking information from an expert?
Advantages Disadvantages
 Outsider perspective promotes
each of the types of mindfulness.
An outsider in a company might
identify the corporate natives,
which now be destructive myths or
irrational.
 Additional skill is required to hire
a consultant to get access to some
 Costly-The consultant are very
expensive as when a company
hires the consultant. As the
employee’s consultant does the
job, this is a disadvantage for the
company.
 Quality control- As consultants
work according to their own time
in their own way and they do not
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of their skills, which are non-
existent in the company.
about the employee’s capability.
This lack of visibility is a
disadvantage for the company.
2
D
At the discretion of the instructor, complete an example of a SWOT and/or PEST
analysis using the templates provided in the notes and examples from your workplace,
or others provided by the instructor.
SWOT PEST
Strengths
 There are excellent personnel,
highly trained at marketing &
sales and explaining product
features to customers.
 They have strong brand
recognition across Australia.
 They safeguard real estate to limit
the growth of competitors and
developed online stores for most
of the products.
 They meet product offerings in
quality and innovation.
Weakness
 The main weakness is that
customer loyalty is low towards
brands.
 The cost is highly related to
socially and environmentally
choices.
Opportunities
Political and Legal environment
 Australian hardware should
maintain sustainable business
practices, which are an important
concern to customers.
 Australian hardware should allow
environmental legislation to
encourage its low impact approach
to advertising.
 They also anticipate that the
Australian Government should
concentrate on the fiscal policy
and legislative direction, which
will be centered on stimulating
development in the face of the
continuing consumer confidence
and debt crises.
Economic environment
 Australian Hardware presents an
opportunity for home
improvement and hardware
retailers, which can increase the
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